8/10 Bueno
Chris
Viaje familiar
11 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Charming hotel but the service is not five stars, the staff seemed new and inexperienced. Concierge was slow to respond by email and sometimes did not respond at all. This is not a busy hotel. The restaurant food was very basic with a small selection of small bites and nothing substantial to eat. Housekeeping was outstanding but the rooms themselves are dark, uncomfortable, and full of mosquitos. Make sure you rent a car through the hotel so you can drive up to your room. Public transportation or taxis are not a realistic option. The hotel is location in a quiet part of the island far from any attractions and the beach it is located on is rocky and unlike the other white sand beaches. The hotel pool was very dirty because they had just thrown a pool party the day we arrived. There are nice areas to sit by the beach and by the pool, but with slow service and not much on the menu. Basically the same limited options as room service. The staff was warm and friendly but lacked the finesse of a luxury hotel. This is a more of a casual, beach-house type accomodation and not a high-end boutique hotel. Maybe better for a group of friends or solo traveler.
Chris
Se hospedó 3 noches en febrero de 2024
