6/10 Okay
Tiffany
Traveled with group
Jan 28, 2024
Liked: Staff & service
Ok but fading
We love staying here for the location. Several stays over the past few years and always generally pleasant.
But it’s starting to show the struggle many hotels face since Covid, which is good help. High quality professionals and the ability to keep the rooms truly clean seem to impact many hotels now. Everything in the bathroom needed a deep scrub & I encountered hair that wasn’t ours in sink & top linens.
Used to have common toiletries on the sink, none this time but a single tiny hand soap.
We know daily cleanings aren’t a thing anymore unless requested and we hang our main towels to use twice, but we used to get a daily light clean of emptying trash & collecting any towels not hung up. Not this time…
Lobby & dining & common areas were clean though elevator needed vacuum.
Hopefully it’ll bounce back by next years stay…
Tiffany
Stayed 2 nights in Jan 2024