2/10 Terrible
Alexander
9 mar. 2024
No le gustó: Servicio y personal y comodidad de las habitaciones
no value for the prize
Where should I start?!
We had a 4 night stay and requested a quiet room which we didnt get at all.
We woke up EVERY morning between 07-08am because you literally can hear every step or moving furniture around your room. If that wasnt enough, the cleaning stuff cleans the rooms from 08:00 in the morning and was extremely loud doing that, so THEY decide how long you sleep during your stay, simply astonishing for a hotel where guests want to relax.
Service in this hotel is just terrible. Sitting in the pool area almost NO service with drinks, if you make the bad decision to have dinner in hotel almost NO service because the staff are way too less people.
After the first evening we decided to have dinner somewhere outside of the hotel because the buffet for 130 (~33 €) isnt worth half the prize. From 10 „boxes“ with food only 3 where filled with food, the rest was empty. We asked the staff if theres some more to come, but after 15 minutes of waiting we canceled the buffet and had dinner somewhere else.
You dont feel welcomed as 80% of staff dont speak any english, nobody has a smile on their face and you always feel like you annoy them when you have a certain request.
Try to avoid the cocktails, Aperol and Espresso Martini were good though.
The views of the hotel and the lake next to it have been great but it wasnt worth the prize at all, unfortunatelly.
Alexander
Se hospedó 4 noches en febrero de 2024