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Lotte Hotel Hanoi

5.0 star property

Choose dates to view prices

Photo gallery for Lotte Hotel Hanoi

Indoor pool, outdoor pool
4 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Royal Suite, 1 King Bed | 1 bedroom, minibar, in-room safe, desk
4 restaurants, breakfast, lunch, dinner served; Chinese cuisine
View from property
Reviews
9.4

Exceptional

Popular amenities

  • PoolPoolPool
  • Hot TubHot TubHot Tub
  • Spa
  • Air conditioningAir conditioningAir conditioning
  • Free WiFiFree WiFiFree WiFi
  • Gym

Explore the area

Map
No. 54, Lieu Giai St. Cong Vi Ward., Ba Dinh, Hanoi
  • Popular LocationLotte Center Hanoi4 min walk
  • Popular LocationWest Lake20 min walk
  • Popular LocationHo Chi Minh Mausoleum3 min drive
  • AirportHanoi (HAN-Noi Bai Intl.)30 min drive

Room options

View all photos for Premier Suite

Premier Suite | 1 bedroom, minibar, in-room safe, desk

Premier Suite

  • 1582 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

View from room

Deluxe Suite

10/10 Exceptional
  • 1066 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite King

1 bedroom, minibar, in-room safe, desk

Junior Suite King

9.7/10 Exceptional
  • 657 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

9.9/10 Exceptional
  • 452 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Deluxe King Room (Club Lounge Access)

City view

Club Deluxe King Room (Club Lounge Access)

9.8/10 Exceptional
  • 452 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Junior King Suite (Club Lounge Access)

1 bedroom, minibar, in-room safe, desk

Club Junior King Suite (Club Lounge Access)

10/10 Exceptional
  • 657 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

City view

Deluxe King Room

9.5/10 Exceptional
  • 452 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Junior Twin Suite (Club Lounge Access)

Club Junior Twin Suite (Club Lounge Access) | 1 bedroom, minibar, in-room safe, desk

Club Junior Twin Suite (Club Lounge Access)

10/10 Exceptional
  • 657 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Deluxe Twin Room (Club Lounge Access)

1 bedroom, minibar, in-room safe, desk

Club Deluxe Twin Room (Club Lounge Access)

10/10 Exceptional
  • 452 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite Twins

1 bedroom, minibar, in-room safe, desk

Junior Suite Twins

9.1/10 Wonderful
  • 656 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

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InterContinental Hanoi Landmark72, an IHG Hotel
Pool
Spa
Kids pool
Parking included
4.8 out of 5, Exceptional, (469)
The price is $131
per night
$148 total
includes taxes & fees
Jun 19 - Jun 20
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About the neighborhood

Hanoi

Ba Dinh stay.With a stay at this Ba Dinh hotel, you'll be steps from Lotte Center Hanoi and Embassy of the Republic of Korea. Vincom Center Metropolis and Embassy of Japan are also within half a mile (1 km).

What's nearby

  • Embassy of Japan - 3 min walk
  • Lotte Center Hanoi - 4 min walk
  • West Lake - 20 min walk
  • Ho Chi Minh Mausoleum - 3 min drive
  • Hoan Kiem Lake - 6 min drive

Getting around

  • Hanoi Railway Station - 11 min drive
  • Noi Bai Intl. Airport (HAN) - 31 min drive

Restaurants

  • ‪Pizza 4Ps Lotte Hanoi - ‬1 min walk
  • ‪Delica-Hans - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Top of Hanoi - ‬1 min walk

About this property

Lotte Hotel Hanoi

5-star luxury hotel near Hoan Kiem Lake, connected to a shopping center
Lotte Hotel Hanoi offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 4 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

You'll find a business center on site. Event space at this hotel measures 13870 square feet (1289 square meters) and includes conference space. A health club, a spa tub, and a sauna are also featured at the luxury Lotte Hotel Hanoi. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 5-star Hanoi hotel is smoke free.

  • 318 guestrooms or units
  • 4 dining venues
  • 2 bars or lounges
  • 13870 sq ft of conference space
  • 1289 sq m of conference space
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
Lotte Hotel Hanoi offers 318 air-conditioned accommodations with minibars and safes. A pillow menu is available. 48-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers, slippers, designer toiletries, and bidets.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Evian. Services include massages and manicures and pedicures.

Languages

English, Korean, Vietnamese

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 4 restaurants

Things to do

  • Basketball
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 48-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Lotte Hotel Hanoi

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 822500.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 1474200 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: VND 822500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Lotte Hotel Hanoi
Lotte Hanoi
Lotte Hotel Hanoi Hotel
Lotte Hotel Hanoi Hanoi
Lotte Hotel Hanoi Hotel Hanoi

Frequently asked questions

How close is Lotte Hotel Hanoi to the airport?

Lotte Hotel Hanoi is 15.1 mi (31-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

How much does it cost to stay at Lotte Hotel Hanoi?

As of Jun 5, 2024, prices found for a 1-night stay for 2 adults at Lotte Hotel Hanoi on Jun 9, 2024 start from $98.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Lotte Hotel Hanoi have an airport shuttle?

Lotte Hotel Hanoi offers an airport shuttle 24 hours a day, on request, for a charge of VND 1474200 per vehicle, one-way.

Does Lotte Hotel Hanoi offer free breakfast?

Lotte Hotel Hanoi does not offer free breakfast.

Is there a casino at Lotte Hotel Hanoi?

No, there is no casino at this hotel.

What time is check-in at Lotte Hotel Hanoi?

Check-in begins at 3:00 PM.

Is there free parking at Lotte Hotel Hanoi?

This hotel offers free self parking.

Does Lotte Hotel Hanoi have a pool?

Lotte Hotel Hanoi features an indoor pool and an outdoor pool.

Does Lotte Hotel Hanoi have a restaurant?

There are 4 onsite restaurants, offering options like Chinese cuisine and light fare.

Does Lotte Hotel Hanoi have a spa?

Pamper yourself with a day at Evian, where you can enjoy massages and mani/pedis.

How close is Lotte Hotel Hanoi to downtown Hanoi?

Lotte Hotel Hanoi is 1.7 mi away from Hanoi.

Lotte Hotel Hanoi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 770 out of 1004 reviews" "
Rating 8 - Good. 169 out of 1004 reviews" "
Rating 6 - Okay. 36 out of 1004 reviews" "
Rating 4 - Poor. 14 out of 1004 reviews" "
Rating 2 - Terrible. 15 out of 1004 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Wonsik

Business traveler
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Not 5 star grade hotel
The restarnt to have breakfast, it is terrible. Nobody know how to service for the guest. They misunderstand .they need to manage guest and the guest must follow their order. Who is the manager in there the manager also don't know how to training their staffs for.thenguest service. Dishes prepared in restarnt are not suitable suze and purpose. It's same as 3 stars hotel in Vietnam. Thw room conditions also not good. So many foods malfunction and brocken already then not yet repaired. Just houskeeping try to keep good service but it's not enough to make guest feel satisfy. The manager in this hotel must get audit fir whole manager what are they do for the guest satisfy or they stealing the money for the guest service satisfy to make their own belly feel full.
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Wee Meng

Stayed 5 nights in Feb 2024

10/10 Excellent

ida

The room is clean and comfortable
Stayed 2 nights in Feb 2024

10/10 Excellent

SEONG

Stayed 2 nights in Feb 2024

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities
Good all around
Stayed 7 nights in Feb 2024

10/10 Excellent

Tashamel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down, This is one of the best hotels in Hanoi. The staff is amazing, professional and friendly. They definitely kept us informed, about the fact that it’s a the Lunar New Year ( Year of the Dragon) celebration. Might affect opening time of the restaurants and other activities. Now, the rooms are very clean and well kept. Oh and did I mention, I loved the heated toilet seat 😂. The food is excellent and u can definitely expect to get excellent service too… The great location. Everything u need and more is at this hotel.. I would definitely recommend this hotel and I would definitely stay here again in the future…
Stayed 2 nights in Feb 2024

10/10 Excellent

Minh-Phuong

Stayed 2 nights in Jan 2024

10/10 Excellent

Sammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, excellent friendly service
Stayed 4 nights in Jan 2024

10/10 Excellent

Christine