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4.0 out of 5

"Our flight was cancelled and we had to book for another night. They were very accommodating and understanding. Rooms are very clean, and they are very ... " More

By a verified traveler on Mon 22 Apr 2024

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Hotel Description

Spa hotel near Children's Museum

Zona 9 stay

Your stay at this Zona 9 hotel places you within 2 miles (3 km) of Children's Museum and Oakland Mall. Natural History Museum and Teatro Nacional are also within 3 miles (5 km).

Full-service spa, health club

A full-service spa, 3 restaurants, and an outdoor pool are all featured at this hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Relax with a drink at one of the 2 bars/lounges and enjoy perks like free self parking.

Superior Room, Terrace

Bed Count 1 King Bed Maximum Occupancy 4 Max
$68* Per night/room Apr 29 - Apr 30

Superior Room (Premium Level)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room (Superior)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite Duplex Premium Level

Bed Count 1 King Bed Maximum Occupancy 4 Max

Barceló Guatemala City ratings based on 37 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Barceló Guatemala City

Everyone (22) Couples (4) Family (8)
5 out of 5
Our flight was cancelled and we had to book for another night. They were very accommodating and understanding. Rooms are very clean, and they are very welcoming and friendly.

Posted by on Apr 22, 2024

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Comment from Hotel Management

Apr 22, 2024 by Channel Manager

Dear Guest, thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.

5 out of 5

Posted by , from Cookeville on Mar 8, 2024

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Comment from Hotel Management

Mar 11, 2024 by Channel Manager

Dear Guest, thank you for taking the time to review our hotel. Your review will help us to keep our high service standards. We hope to see you very soon in Barceló Guatemala. Best regards.

1 out of 5
They were supposed to give me a king size bed and instead they gave me 2 double beds

Posted by , from Katy on Mar 5, 2024

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Comment from Hotel Management

Mar 5, 2024 by Channel Manager

Dear Guest, thank you for taking the time to review our hotel. Your review will help us to keep our high service standards. We hope to see you very soon in Barceló Guatemala. Best regards.

5 out of 5
Have a day restaurant that serves breakfast, lunch, diner 4 people that dont the buffet or the food at the sports bar or japanise food.

Posted by on Feb 11, 2024

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Comment from Hotel Management

Feb 12, 2024 by Channel Manager

Dear Guest, thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.

5 out of 5
Staff very helpfuland friendly. Breakfast buffet excellent, food delicious. Room very clean and comfortable. I would suggest they get a 800 number so that if ur plane delayed u can reach them. I had 3 call travelocity 2 get help.

Posted by on Feb 6, 2024

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Comment from Hotel Management

Feb 7, 2024 by Channel Manager

Dear Guest, thank you very much for sharing the experience of staying at our hotel. We are pleased to know that we have met your expectations. We hope to see you soon at Barceló Guatemala City to enjoy all the hotel services. Best regards.

5 out of 5
La amabilidad

Posted by on Jan 30, 2024

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Comment from Hotel Management

Jan 30, 2024 by Channel Manager

Muchas gracias por compartir su experiencia en nuestro hotel. Nos complace saber que hemos cumplido con sus expectativas con respecto a nuestros servicios. Esperamos verle pronto en Barceló Guatemala City. Saludos cordiales.

5 out of 5

Posted by on Nov 15, 2023

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Comment from Hotel Management

Dec 28, 2023 by Channel Manager

Dear Guest, thank you for taking the time to review our hotel. Your review will help us to keep our high service standards. We hope to see you very soon in Barceló Guatemala. Best regards.

5 out of 5

Posted by on Sep 12, 2023

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Comment from Hotel Management

Sep 13, 2023 by Channel Manager

Dear Guest, thank you for taking the time to review our hotel. Your review will help us to keep our high service standards. We hope to see you very soon in Barceló Guatemala. Best regards.

1 out of 5

Posted by , from Clifton on Sep 11, 2023

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Comment from Hotel Management

Oct 25, 2023 by Channel Manager

Dear Guest, thank you for taking the time to review our hotel. Your review will help us to keep our high service standards. We hope to see you very soon in Barceló Guatemala. Best regards.

5 out of 5

Posted by on Sep 5, 2023

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Comment from Hotel Management

Sep 25, 2023 by Channel Manager

Dear Guest, thank you for taking the time to review our hotel. Your review will help us to keep our high service standards. We hope to see you very soon in Barceló Guatemala. Best regards.

Property Features

Barceló Guatemala City offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. A business center and 24 meeting rooms are available. A spa tub, a sauna, and spa services are also featured at the business-friendly Barceló Guatemala City. A roundtrip airport shuttle is free at scheduled times. Free self parking is available. Smoking is allowed in designated areas at this Guatemala City hotel.

  • 397 guestrooms or units
  • 10 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Barceló Guatemala City offers 397 accommodations with safes and complimentary bottled water. 32-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Guatemala City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11 AM.

Barceló Guatemala City has 3 restaurants on site.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Racquetball/squash on site
  • Yoga classes/instruction on site

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include massages.

  • Number of treatment rooms 2
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchairs available on site
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 6:00 PM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Barceló Guatemala City offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 54.9 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Barceló Guatemala City

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Parties and events are allowed on site

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. Parties and events are allowed on site. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

  • Annual carbon offsets
  • Humane animal treatment
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Events/parties allowed
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18 per person
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 60.00 (subject to availability)
  • Rollaway bed fee: USD 54.9 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Barcelo Guatemala City
  • Barcelo Hotel Guatemala City
  • Guatemala City Barcelo
  • Barcelo Guatemala City Hotel Guatemala City
  • Guatemala City Marriott
  • Marriott Guatemala City
  • Barcelo Guatemala City Hotel
  • Barceló Guatemala City Hotel
  • Barceló Guatemala City Hotel
  • Barceló Guatemala City Guatemala City
  • Barceló Guatemala City Hotel Guatemala City

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.