HOTEL LiVEMAX Yokohama Tsurumi

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property will accept and store luggage in advance for guests only from the day before check-in until check-in. Guests need to notify the property in advance if they will be sending luggage prior to check-in. Luggage sent in advance without prior notification may not be accepted. By law, the property cannot accept and store valuables, perishables, or living things.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-out is available.

• Staff temperature checks are conducted regularly
• Temperature checks are available to guests
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Pets cannot be left unattended
• Commonly-touched surfaces are cleaned with disinfectant
• Property confirms they are implementing guest safety measures
• Contactless check-out is available
• Pets allowed in specific rooms only
• Debit cards not accepted
• Staffed front desk
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Front desk opens daily at 8:00 AM
• Front desk closes daily at 11:00 PM
• Guest accommodation is not sealed after cleaning
• Electrostatic spray is not used for disinfection
• Cashless transactions are available
• Masks are compulsory at the property
• Contactless food service / room service is not available
• Property is cleaned with disinfectant
• Staff wears personal protective equipment
• Mobile key entry is not available
• Food service has been amended for enhanced safety
• Protective clothing is not available to guests
• Shield between guests and staff in main contact areas
• Guests are provided with free hand sanitizer
• Social distancing measures are in place
• Contactless check-in is not available
• No rollaway/extra beds available
• No cribs (infant beds) available
• Property confirms they are implementing enhanced cleaning measures
• Parking height restrictions apply
• Individually-wrapped food options are not available
• No gap period between guest stays