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Rating 10 - Excellent. 1 out of 5 reviews" "
10 - Excellent
1
Rating 8 - Good. 0 out of 5 reviews" "
8 - Good
0
Rating 6 - Okay. 1 out of 5 reviews" "
6 - Okay
1
Rating 4 - Poor. 0 out of 5 reviews" "
4 - Poor
0
Rating 2 - Terrible. 3 out of 5 reviews" "
2 - Terrible
3
5.6/10
Cleanliness
5.6/10
Staff & service
4.4/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
6/10 Okay
Mary
Business traveler
Mar 22, 2024
Liked: Staff & service, room comfort
Ok for the price
The carpet was dirty, shower tile ledge was falling apart, super basic room.
But, the bed was comfortable and clean, the location is quiet, the heater worked well, and plenty of hot water
This place is horrible and unsafe. I made a trip to Pampa and because it was in hotels.com I gave it a try. I drove there to find out there was no one ( NO EMPLOYEES ) to check me in and the parking lot was completely dark with on light and I felt unsafe and scary. Please keep in mind that I arrived at the property before 7 PM so there is no reason why a person should not be there. Instead was a empty and locked hotel. I drove back to Pampa and stayed at the Best Western Hotel as a walk in. I already contacted hotels.com and requested a refund and this place was not even allowing me to have a refund. Thanks hotels.com for your help. This place is not good and it should not be listed at Hotels.com. I DO NOT RECCOMEND THIS PLACE . To the owner at this place: Make sure you have people working when guests arrived and also turn on the lights because is sure not safe the way you are running the property.