10/10 Excellent
Helen
Oct 10, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were travelling with our 1 year old son and were really impressed with the hotel set up for youngsters. Small things like a nappy bin and a baby bath being provided along with a cot and high chair. Kids being allowed to use the pool until 6pm but retaining adult only space in the sauna area. A playground on site and the media room full of toys. We could keep the baby occupied but also enjoy some child-free relaxation.
The location is wonderful, an easy drive from Salzburg, walking distance to two cable cars and innumerable alpine hikes. There are loads of attractions within 40 minutes drive. A small grocery shop in the village was perfect for bread/milk and there was a decent sized supermarket 10 minutes away by the motorway.
The apartment was spacious and clean, and the kitchen was functional if not the best equipped. We really appreciated the laundry facilities in the basement.
Two things that could have made the stay even better:
- the hotel hosted several conferences during our stay and we were unable to use the bar during these events. It would be ideal if there was a separate space for regular guests to enjoy a drink or meal.
- the charges for the swimming pool/ sauna are extortionate, particularly if you only want to use the facilities for a short period each day. Staff tacitly recognised this by kindly waiving the charge on several occasions. It makes you feel like you're not valued as a guest when it's included for hotel guests but not the apartments.
Helen
Stayed 14 nights in Sep 2023