"Bathrooms are new and shower rainmaker beautiful. The Wifi is terrible - unusable - no signal at room 112. Front desk staff is very friendly. " More
City center stay
At this hotel, you'll be steps from Roswell P. Flower Memorial Library and Jefferson County Historical Society. Also, Sci-Tech Center of Northern New York is within half a mile (1 km) and Samaritan Medical Center is within 2 miles (3 km).
Free perks
This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.
Oct 10, 2023 by Billie
Thank you for taking the time to review our hotel, I'm so happy to see you enjoyed your stay with us and hope to see you again soon!
Aug 14, 2023 by BIllie
Thank you for taking the time to review our hotel, I am sorry to see that you did not receive the service we strive so hard to achieve. I will be sharing your comments with the entire team to ensure this does not happen again
Feb 25, 2022 by GM
Terri, Thank you for sharing some feedback about your recent stay with us. We are truly sorry for the unpleasant experience and have addressed the items you mentioned. We take all claims of bed bugs very seriously and have the room shut down until it can be evaluated and treated by our pest control company. We hope you will still give us the opportunity to serve you in the future if you should be in our area. Jeri Fedora
Oct 19, 2020 by Best Western Watertown
Thank you for your review! We certainly enjoy when our furry visitors can come see us! See you again, next time!
Feb 18, 2020 by Best Western Watertown
I do apologize for your experience during your stay! Though we do have separate parking lots, it becomes a bit confusing to locate designated lines during and after a winter storm. For sure, this makes it even harder for incoming guests to park. Likewise, we also had an issue with not having the appropriate contact information for some pet owners this weekend. Because of this, our front desk agent spent a good part of the evening speaking with other guests and trying to calm the dogs. Rest assured, we have gone over additional training with our staff to better handle busier times and difficult situations. Thank you for your comment!
Best Western Watertown Fort Drum offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is served daily. Event space at this hotel measures 8450 square feet (785 square meters) and includes a conference center. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Best Western Watertown Fort Drum. Self parking is free. This Watertown hotel is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi
Free self parking
Best Western Watertown Fort Drum offers 160 accommodations with coffee/tea makers and complimentary weekday newspapers. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed.
Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.