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Hotel Mercure Wien Westbahnhof

4.0 star property
4-star hotel near Vienna State Opera

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Photo gallery for Hotel Mercure Wien Westbahnhof

Exterior
Exterior
Family Suite, 1 Double Bed | In-room safe, desk, laptop workspace, iron/ironing board
International cuisine
Room, 1 Twin Bed | Bathroom | Eco-friendly toiletries, hair dryer, towels, soap
Reviews
7.8

Good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Felberstrasse 4, Vienna, Vienna, 1150
  • Popular LocationWiener Stadthalle7 min walk
  • Popular LocationSchönbrunn Palace5 min drive
  • Popular LocationVienna State Opera6 min drive
  • AirportVienna (VIE-Vienna Intl.)29 min drive

Room options

View all photos for Room, 1 Twin Bed

Room, 1 Twin Bed | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Twin Bed

  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 2 Twin Beds

In-room safe, desk, laptop workspace, iron/ironing board

Superior Room, 2 Twin Beds

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | In-room safe, desk, laptop workspace, iron/ironing board

Twin Room, 2 Twin Beds

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | In-room safe, desk, laptop workspace, iron/ironing board

Privilege, Room, 1 Double Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Room
Leonardo Hotel Vienna Otto Wagner
Pet friendly
Free WiFi
Air conditioning
Breakfast available
4.2 out of 5, Very Good, (207)
The price is $85
per night
$96 total
includes taxes & fees
May 17 - May 18
Leonardo Hotel Vienna Otto Wagner

About the neighborhood

Vienna

Central Vienna getaway .Within a 10-minute walk of this Rudolfsheim-Fünfhaus hotel, you'll find Mariahilfer Street and Wiener Stadthalle. Vienna State Opera and Schönbrunn Palace are also within 2 miles (3 km).

What's nearby

  • Mariahilfer Street - 4 min walk
  • Wiener Stadthalle - 7 min walk
  • Schönbrunn Palace - 5 min drive
  • Vienna State Opera - 6 min drive
  • St. Stephen's Cathedral - 10 min drive

Getting around

  • Vienna (XWW-Vienna West Train Station) - 2 min walk
  • Vienna West U-Bahn - 3 min walk
  • Vienna International Airport (VIE) - 30 min drive

Restaurants

  • Starbucks - 3 min walk
  • Schnellimbiss Europaplatz - 4 min walk
  • Trzesniewski - 3 min walk
  • Subway - 3 min walk
  • Restorant Westbahn Hotel - 1 min walk

About this property

Hotel Mercure Wien Westbahnhof

4-star hotel near Vienna State Opera
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 2799 square feet (260 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Mercure Wien Westbahnhof. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Vienna hotel.

  • 252 guestrooms or units
  • 8 levels
  • 2 buildings
  • Meeting rooms
  • 2799 sq ft of conference space
  • 260 sq m of conference space
  • Built in 1989
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Mercure Wien Westbahnhof offers 252 accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels.

This Vienna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

Bulgarian, Croatian, English, French, German, Hungarian, Italian, Romanian, Spanish, Turkish

Property amenities

Family friendly

  • Free crib
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (EUR 25 per day)

Food and drink

  • Daily buffet breakfast available for a fee: EUR 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Limited room service

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Covered self parking fee: EUR 25 per day
  • Pet fee: EUR 10 per pet, per day
  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and cash. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Mercure Westbahnhof
Hotel Mercure Westbahnhof Wien
Hotel Mercure Wien
Hotel Mercure Wien Westbahnhof
Hotel Mercure Wien Westbahnhof Vienna
Mercure Wien Westbahnhof
Mercure Wien Westbahnhof Vienna
Wien Hotel Mercure
Wien Hotel Mercure Westbahnhof
Wien Westbahnhof Hotel Mercure
Mercure Hotel Vienna
Mercure Wien Westbahnhof
Hotel Mercure Wien Westbahnhof Hotel
Hotel Mercure Wien Westbahnhof Vienna
Hotel Mercure Wien Westbahnhof Hotel Vienna

Frequently asked questions

How close is Hotel Mercure Wien Westbahnhof to the airport?

Hotel Mercure Wien Westbahnhof is 14.3 mi (30-min drive) away from the Vienna International Airport (VIE) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Mercure Wien Westbahnhof?

As of May 3, 2024, prices found for a 1-night stay for 2 adults at Hotel Mercure Wien Westbahnhof on May 5, 2024 start from $75.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Mercure Wien Westbahnhof have an airport shuttle?

Airport shuttle services are not available at Hotel Mercure Wien Westbahnhof.

Does Hotel Mercure Wien Westbahnhof offer free breakfast?

Free breakfast isn’t provided at Hotel Mercure Wien Westbahnhof, but buffet breakfast is offered for a fee of EUR 24 per person.

Is there a casino at Hotel Mercure Wien Westbahnhof?

No, there is no casino at this hotel, but Casino Wien (7-min drive) is nearby.

What time is check-in at Hotel Mercure Wien Westbahnhof?

Check-in start time: 3 PM; Check-in end time: 11:30 PM.

Is there free parking at Hotel Mercure Wien Westbahnhof?

Free parking is not available at this hotel. Self parking is available for EUR 25 per day.

Does Hotel Mercure Wien Westbahnhof have a pool?

Hotel Mercure Wien Westbahnhof does not have a pool.

Does Hotel Mercure Wien Westbahnhof have a restaurant?

Hotel Mercure Wien Westbahnhof is home to Westside, which features international cuisine.

Does Hotel Mercure Wien Westbahnhof have a spa?

There are no spa services available at this hotel.

How close is Hotel Mercure Wien Westbahnhof to downtown Vienna?

Hotel Mercure Wien Westbahnhof is 1.6 mi away from Vienna.

Hotel Mercure Wien Westbahnhof Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 192 out of 791 reviews" "
Rating 8 - Good. 382 out of 791 reviews" "
Rating 6 - Okay. 161 out of 791 reviews" "
Rating 4 - Poor. 37 out of 791 reviews" "
Rating 2 - Terrible. 19 out of 791 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Norbert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay in Vienna in September 2023
very good location right next to the old Westbahnhof (railway station). Great access to subway, street cars (tram), and busses. Excellent (!) breakfast - best if you come early. A place I can recommend.
Stayed 2 nights in Sep 2023

8/10 Good

Daniela daniel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, small rooms. Only use it to sleep one night. Convenient pick up spot for transfers

4/10 Poor

Heysaraj

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was very small and there was no space to put a suitcase and hand luggage.
Stayed 3 nights in Sep 2023

8/10 Good

yousef

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean and comfortable
I enjoyed staying at this hotel
Stayed 2 nights in Aug 2023

6/10 Okay

Diego

Business traveler
Disliked: Room comfort
The room had no Airconditioning, in a very hot weather. The room should clearly state whether it has A/C otr not. For a 4 start hotel that was VERY DISAPOINTING!!!!!!! I WOULD NEVER COME BACK NOR RECOMEND IT.
Stayed 5 nights in Jun 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
I was particularly impressed by the outstanding breakfasts provided.
Stayed 4 nights in Jun 2023

6/10 Okay

Semion

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The room had no mini refrigerator. The reception told us that its wrong information on expedia. It was very hot days and we where unable to bay any food. The beds were awful The cleaning staff didn't change dirty towels until we asked them Thus experience is not 4 star hotel experience.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect quick stay near Schonbrunn
Conveniently located hotel, clean and comfortable room, and very friendly and helpful concierge/front desk staff.
Stayed 1 night in Jun 2023

10/10 Excellent

Cobey

Liked: Cleanliness, staff & service, property conditions & facilities
Really happy I chose this place. Everyone was very kind and helpful. It's actually a really nice place. Staff was great. Has a nice little bar. Will try to stay here again next time I'm in Vienna.
Stayed 2 nights in May 2023

8/10 Good

Alvin, Moncton

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
In such a large city, transportion is key. The hotel is located within 200 m from a metro, tram and train station. The train station has a large mall with many restaurants to choose from and even an Ikea. A Lidl grocery store is across the street. Friendly staff. The lobby is amazing with a replica of a Gustav Klimt mural that is found at the Secession Museum. The room itself is spacious enough, although it looks good but the scale of the furniture doesn' t use the space efficiently. Not enough space to even unpack our backpacks during our 4 day stay. The water pressure is incredible, best shower ever. Again the bathroom looks good, but the lighting is directed on the sink and not toward the face, so shaving and makeup are a guessing game. The A/C was set at 20 C and not very powerful, so the room became warm and we had to open the windows and put some ear plugs to sleep because the street below is super busy and noisy with open windows. The boulevard had 8 car lanes, a tram track and a small park separating traffic. Although the large armoire that holds the fridge is quite deep, the fridge itself is shallow. Instead of a desk is an oval table with no desk lamp. The beds were comfortable but the pillows with a bit deflated. Still it looks goods. We skipped the breakfast as it was pricy.
Stayed 4 nights in Apr 2023