"Check in was horrible ,worst in my life: although I had a text confirming my reservation it was not in the hotels records and took me over an hour to ... " More
City center stay
You'll find Valdosta Mall and Martin Stadium within 2 miles (3 km) of this hotel. Bland Park and Barber Park are also within 3 miles (5 km).
Family-friendly fun
This hotel features a gym and a seasonal outdoor pool. Families will appreciate the arcade/game room and onsite laundry facilities. Free perks include self-serve breakfast, free self parking, and an area shuttle.
Mar 31, 2024 by Guest Relations Specialist
Hi Rebecca,We sincerely apologize for the inconvenience you experienced during your stay at Sleep Inn & Suites Valdosta. Our top priority is ensuring the comfort and safety of our guests, and we regret that we fell short of your expectations. We appreciate your understanding in allowing us to address the issues you encountered, such as the room odor and cleanliness concerns. Rest assured, we have taken note of your feedback and will work diligently to rectify these issues to prevent any future occurrences. We are grateful for your kind words regarding our front desk staff and will ensure they receive the recognition they deserve for their excellent service. Your feedback is invaluable to us as we strive to continuously improve our guest experience.
Mar 31, 2024 by Guest Relations Specialist
Hi Rebecca,We sincerely apologize for the inconveniences you experienced during your stay. While we deeply value the dedication and professionalism of our staff, we regret that your initial impression of the hotel's ambiance fell short of expectations. Our team works diligently to maintain cleanliness standards, and we're sorry to hear about the issues you encountered with the room's condition. Rest assured, we take your feedback seriously and will address these concerns promptly to ensure future guests do not encounter similar issues. Your safety and comfort are our top priorities, and we appreciate your understanding as we strive to improve our services.
Feb 20, 2024 by Guest Relations Specialist
Hi Lauren,Thank you for choosing Sleep Inn & Suites in Valdosta, though I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.
Dec 11, 2023 by DiAnn
Thank you so much for the positive review. We look forward to your return. We are appreciative of the opportunity. Happy Holidays!!
Sep 11, 2023 by Customer Care Team
Dear Sandra, we want to start by sincerely apologizing for the extremely frustrating check-in experience you had during your recent stay. We completely understand how this situation could have been both inconvenient and disappointing. It's unacceptable that despite having a confirmation text, your reservation was not found in our records, leading to such a lengthy check-in process. This is certainly not the level of service we aim to provide our guests, and we assure you that we take your feedback seriously. We will be conducting a thorough review of our reservation and check-in procedures to identify the root cause of this issue and ensure it doesn't happen again in the future. Your time is valuable, and we deeply regret that you had to spend over an hour checking in. We appreciate your patience and understanding, and we're committed to making the necessary improvements to prevent such situations from occurring. If you plan to stay with us again, please reach out directly so that we can personally ensure a smooth and efficient check-in process for your next visit. Thank you for bringing this to our attention, and we hope you'll consider giving us another opportunity to provide you with a much better experience.Best Regards,Guest Experience Team
Jul 28, 2023 by DiAnn
Thank you, Donna, for the gracious rating. We are so pleased to have been chosen to host you. We look forward to another opportunity to provide accommodations when you are in our area. Be Well!!
Apr 29, 2023 by Guest Relations Specialist
Hi Maurice! Thank you for taking the time to share your feedback and to acknowledge the efforts of ourhardworking staff to be as accommodating, helpful and welcoming as possible. We have shared your compliments with our staff and thank you for giving us the opportunity to recognize them for a job well done! We are glad that you were satisfied with the hospitality of our staff and the convenience of our amenities and we look forward to seeing you again soon.
Jan 5, 2023 by Guest Relations Specialist
It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!
Dec 24, 2022 by DiAnn
Greetings Gary! Hopefully you have settled in at your destination on this cold Xmas Eve. Thank you for the excellent rating. We are appreciative and very pleased that we are on your "go-to location list." We look forward to your return. Merry Xmas and Happy New Year!
Sleep Inn And Suites Valdosta offers its guests a fitness center and a seasonal outdoor pool. There's a coffee shop/cafe on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Tour/ticket assistance, a vending machine, and an arcade/game room are also featured at the family-friendly Sleep Inn And Suites Valdosta. A free area shuttle within 1 mi is available. Self parking is free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking , Free RV, bus, truck parking
Sleep Inn And Suites Valdosta offers 73 accommodations with DVD players and safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 37-inch flat-screen televisions come with premium digital channels, first-run movies, and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers. This Valdosta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.
Guests are served free self-serve breakfast daily from 6 AM to 9 AM.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Sleep Inn And Suites Valdosta offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.