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Best Western Crystal Palace Hotel

4.0 star property
4-star hotel near Piazza San Carlo

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Photo gallery for Best Western Crystal Palace Hotel

Front of property
Property entrance
Family Room, Multiple Beds, Non Smoking, Mezzanine (Larger Room) | Dining room
Restaurant
Lobby
Reviews
8.6

Excellent

Popular amenities

  • Breakfast available
  • Pet friendlyPet friendlyPet friendly
  • Air conditioningAir conditioningAir conditioning
  • Free WiFiFree WiFiFree WiFi
  • Parking availableParking availableParking available
  • BarBarBar

Explore the area

Map
Via Nizza, 11, Turin, TO, 10125
  • Popular LocationEgyptian Museum Torino12 min walk
  • Popular LocationTurin Royal Palace19 min walk
  • Popular LocationMole Antonelliana4 min drive
  • AirportTurin (TRN-Turin Intl.)26 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub | Hypo-allergenic bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

8.8/10 Excellent
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Coffee and/or coffee maker

Standard Room, 2 Twin Beds

10/10 Exceptional
  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, down comforters, in-room safe, desk

Standard Room, 1 Queen Bed

9.3/10 Wonderful
  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Twin Bed

Coffee and/or coffee maker

Standard Room, 1 Twin Bed

9.6/10 Exceptional
  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, Multiple Beds

Coffee and/or coffee maker

Standard Room, Multiple Beds

10/10 Exceptional
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room, Multiple Beds, Non Smoking, Mezzanine (Larger Room)

Coffee and/or coffee maker

Family Room, Multiple Beds, Non Smoking, Mezzanine (Larger Room)

10/10 Exceptional
  • 388 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About the neighborhood

Turin

San Salvario stay.Within a 15-minute walk of this San Salvario hotel, you'll find Egyptian Museum Torino and Piazza San Carlo. Via Roma and Monumento a Edmondo de Amicis are also within half a mile (1 km).

What's nearby

  • Via Roma - 4 min walk
  • Egyptian Museum Torino - 12 min walk
  • Piazza San Carlo - 12 min walk
  • Turin Royal Palace - 19 min walk
  • Mole Antonelliana - 4 min drive

Getting around

  • Turin Porta Nuova Station - 4 min walk
  • Porta Nuova Station - 4 min walk
  • Turin International Airport (TRN) - 26 min drive

Restaurants

  • ‪Greek Food Lab - ‬2 min walk
  • ‪Isola - ‬3 min walk
  • ‪Sol Levante Fusion - ‬2 min walk
  • ‪Bar Mellow - ‬2 min walk
  • ‪Ristorante Urbani - ‬2 min walk

About this property

Best Western Crystal Palace Hotel

4-star hotel near Piazza San Carlo
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center.

WiFi is free in public spaces. Best Western Crystal Palace Hotel also features multilingual staff, dry cleaning/laundry services, and express check-in. For a fee, parking is available.

This 4-star Turin hotel is smoke free.

  • 60 guestrooms or units
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
Best Western Crystal Palace Hotel offers 60 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters. Premium satellite television is provided. Bathrooms include bidets, complimentary toiletries, and hair dryers.

This Turin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 25 per day)
  • Uncovered self parking on site (EUR 20 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 8 for adults and EUR 8 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.70 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 8 for adults and EUR 8 for children
  • Uncovered self parking fee: EUR 20 per night
  • Nearby parking fee: EUR 25 per day (328 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, and Barclaycard. Cash is not accepted. Contactless check-in is available.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Crystal Torino
Mercure Palace
Mercure Torino Crystal Palace
Mercure Torino Crystal Palace Hotel
Mercure Torino Crystal Palace Hotel Turin
Mercure Torino Crystal Palace Turin
Torino Palace
Mercure Hotel Turin
Best Western Crystal Palace Hotel Turin
Best Western Crystal Palace Turin
Best Western Crystal Palace
Best Crystal Hotel Turin
Best Western Crystal Palace Hotel Hotel
Best Western Crystal Palace Hotel Turin
Best Western Crystal Palace Hotel Hotel Turin

Frequently asked questions

How close is Best Western Crystal Palace Hotel to the airport?

Best Western Crystal Palace Hotel is 11 mi (26-min drive) away from the Turin International Airport (TRN) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Crystal Palace Hotel?

As of Jun 9, 2024, prices found for a 1-night stay for 2 adults at Best Western Crystal Palace Hotel on Jun 23, 2024 start from $85.43, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Crystal Palace Hotel have an airport shuttle?

Airport shuttle services are not available at Best Western Crystal Palace Hotel.

Does Best Western Crystal Palace Hotel offer free breakfast?

Free breakfast isn’t provided at Best Western Crystal Palace Hotel, but buffet breakfast is offered for a fee of EUR 8 for adults and EUR 8 for children. It's available every day from 7 AM to 10 AM.

Is there a casino at Best Western Crystal Palace Hotel?

No, there is no casino at this hotel.

What time is check-in at Best Western Crystal Palace Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Best Western Crystal Palace Hotel?

Free parking is not available at this hotel. Self parking is available for EUR 20 per night.

Does Best Western Crystal Palace Hotel have a pool?

Best Western Crystal Palace Hotel does not have a pool.

Does Best Western Crystal Palace Hotel have a spa?

There are no spa services available at this hotel.

How close is Best Western Crystal Palace Hotel to downtown Turin?

Best Western Crystal Palace Hotel is 0.8 mi away from Turin.

Best Western Crystal Palace Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 269 out of 628 reviews" "
Rating 8 - Good. 275 out of 628 reviews" "
Rating 6 - Okay. 70 out of 628 reviews" "
Rating 4 - Poor. 7 out of 628 reviews" "
Rating 2 - Terrible. 7 out of 628 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Raful E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff was outstanding, very clean. my rooms wi-fi was pretty much not existent since i was the last room of the hallway(314) which was a real bummer. other than that some shady characters like to hang out within the street of the hotel next to the terminal, but had 0 issues.

10/10 Excellent

Raymond

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic and extremely hospitable, both at reception and at breakfast. The hotel is conveniently located outside Turin Porta Nuova station. Lots of retaurants and shops within walking distance. There are some loud groups and homeless people that hang around 'the columns' to the right side of the hotel entrance. Otherwise it is a pretty safe part of town. The rooms are clean and spacious including bathroom. Hig bathroom but strangely small shower stall. There is also a balcony. The towel heating racks are fantastic. I liked the breakfast buffet too, it was just right and really good price. They let our child eat for free. My first time with a Best Western chain and I am very impressed. I will definitely stay with them again.
Stayed 3 nights in Jan 2024

4/10 Poor

ALEJANDRO

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
My experience at this property was unfortunately disappointing for two major reasons. The first was the distasteful attitude with which I was treated by the swing shift front desk agent. We had an issue in which I had already reserved a room for 4 guests, 1 king bed and 1 queen in the family suite. For some reason my 2 sons were not in the system and while I expressed my concerns to the agent the tone she used was threatening saying I had to pay 60 euros a night per person for these extra two people. While I was clearly dissapointed, I had no problem paying, it was just the way she treated me that relayed a distasteful service. Not only that but the of the 2 beds I had reserved the queen was not an actual bed but a pull out couch. This was not what Expedia promoted only further adding to my disappointment. Lastly the heating in the room was extremely high and despite many requests to lower it for the 3 nights I stayed there, they came to no avail and thus left my family unable to sleep well. The hotels saving grace comes in the amazing service provided to us by Mari the wait staff at the breakfast station. She was always bright and cheery and made sure our days started out in the best way possible. I must also mention that the breakfast was actually extremely well set up and very enjoyable. As a family of hoteliers from Las Vegas we take service extremely seriously and hope that they take these comments into consideration to better the property as a whole.
Stayed 3 nights in Dec 2023

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with friendly staff. Breakfast was varied with good food. Conveniently located next to Porta Nuova station. Unfortunately the sound insulation between the rooms isn’t very good. I was woken up each morning at 4:45 by the next room having a bath. The area around the hotel is quite unpleasant at night, such that you don’t want to go out. Groups of men hanging around drinking/doing drugs.
Stayed 3 nights in Dec 2023

10/10 Excellent

David

Stayed 1 night in Nov 2023

8/10 Good

Claudia G

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Yves

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel situated at the train station
If you're way in and out of Torino is by train, then you can't possibly be situated any closer to the station, which is very convenient. The train station is well situated in town, just at the southern tip of most of the interesting neighborhoods to visit, so you're not compromising location too much by being so close to the station. Hotel is nice, good rooms, good air conditioning. At night, the area just immediately around the hotel isn't the nicest, but it's fine and it takes just a minute to get away from there.
Stayed 1 night in Aug 2023

10/10 Excellent

jordan

Liked: Cleanliness
Stayed 1 night in Sep 2023

10/10 Excellent

Murray

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 16 nights in Jul 2023

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Great room. Breakfast was great. Friendly staff. Walking distance to great shopping and sights
Stayed 1 night in May 2023