Zama stay.Your stay at this Zama aparthotel places you within 3 miles (5 km) of Tulum Beach and Tulum Mayan Ruins. Tulum National Park and Dos Aguas Park are also within 2 miles (3 km).
Xambé offers its guests an outdoor pool, tour/ticket assistance, and concierge services. WiFi is free in public spaces. The business-friendly Xambé also features laundry facilities and an elevator. Self parking is free.
This 3.5-star Tulum aparthotel is smoke free.
28 guestrooms or units
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Tour and ticket information
Concierge
Elevator
No smoking on site
Xambé offers 28 air-conditioned accommodations with coffee/tea makers and bathrobes. Beds feature premium bedding. 55-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered on request and irons/ironing boards can be requested.
Languages
English, Spanish
Property amenities
Pool/Spa
Outdoor pool
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
Coffee/tea maker
Bedrooms
Premium bedding
Bathroom
Bathrobes
Free toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower only
Soap
Toilet paper
Towels provided
Living spaces
Window screens
Entertainment
55-inch Smart TV with digital channels
Laundry
Laundry facilities
Work spaces
Desk
Desk chair
Comfort
Air conditioning
Ceiling fan
Pets
Pet friendly
Welcoming cats and dogs only
2 pets total
Fee: MXN 1,000 per accommodation per stay
Service animals exempt from fees
Pets allowed in specific rooms
Deposit: MXN 1,000 per stay
Food and water bowls
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (35 inch wide door)
Tile flooring in room
Wheelchair-accessible path to elevator
Smoke-free property
Services and conveniences
24-hour front desk
Blackout drapes
Concierge services
Housekeeping (on request)
Iron/ironing board on request
Luggage storage
Mobile key entry
Tour and ticket assistance
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
First aid kit
Fire extinguisher
General
28 units
Connecting units available
Housekeeping (on request)
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets: MXN 1000 per accommodation, per stay, plus a deposit of MXN 1000 per stay
Only dogs and cats are allowed
Maximum 2 pets
Pets cannot be left unattended
Food and water bowls are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet deposit: MXN 1000 per stay
Pet fee: MXN 1000 per accommodation, per stay
Service animals are exempt from fees
Housekeeping fee: MXN 500 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.
We should mention
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
Property is also known as
Shambé
Xambé Tulum
Xambé Aparthotel
Xambé Aparthotel Tulum
Frequently asked questions
How close is Xambé to the airport?
Xambé is 26.4 mi (49-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.
Does Xambé have an airport shuttle?
Airport shuttle services are not available at Xambé .
How close is Xambé to the beach?
This aparthotel is 2.4 mi (8-min drive) from Tulum Beach and 3.6 mi (14-min drive) from Playa Paraiso. Don't forget your sunscreen!
Does Xambé offer free breakfast?
Xambé does not offer free breakfast.
Is there a casino at Xambé ?
No, there is no casino at this aparthotel.
What time is check-in at Xambé ?
Check-in start time: 3:00 PM; Check-in end time: midnight.
Is there free parking at Xambé ?
This aparthotel offers free self parking.
Does Xambé have a pool?
Xambé features an outdoor pool.
Does Xambé have a spa?
There are no spa services available at this aparthotel.
How close is Xambé to downtown Tulum?
Xambé is 1.3 mi away from Tulum.
Xambé Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Brand new and very nicely designed! The room was very clean when we first checked-in. Easy comunication with front desk through whatsapp.
worth mentioning: if you book just book 1 bdrm, they might reserve the other part of the appartment to other guests which can be heard as if they are in your own room! This is an issue with the layout and guests can be heard a lot! So the design is that each floor has 4 big appartments with a kitchen, 2 bdrm and 2 bathrooms each. They are designed such that, 1 bdrm and bathroom can be seperated by a door and booked seperatly based on the reservations. If that is the case, the other half of the appartment can be reserved by other guests!
Very new property. Beautiful rooms and views. Amazing rooftop pool. Friendly and helpful staff. I would stay again!
Donald
Stayed 10 nights in Dec 2023
10/10 Excellent
JUAN
Jan 24, 2024
JUAN
Stayed 3 nights in Jan 2024
6/10 Okay
Maria Fernanda
Traveled with group
Jan 16, 2024
Es un lugar precioso para estar, sin embargo la calefacción de la alberca funcionó 1 vez de todos los días que estuve, no hacían limpieza diario, había muchas arañas y telarañas en el baño, el bote de basura era insuficiente.
Maria Fernanda
Stayed 3 nights in Jan 2024
10/10 Excellent
Maria
Jan 15, 2024
Liked: Room comfort
Muy lindos
En general todo muy bien solo un tema a la llegada, pero son apartamentos nuevos muy bonito súper cómodos las chicas de recepción muy amables con estacionamiento unas vistas lindas
Maria
Stayed 3 nights in Jan 2024
8/10 Good
Alberto, LAREDO
Traveled with family
Jan 10, 2024
Disliked: Cleanliness
LA propiedad al parecer es nueva y muy bonito el diseño de las habitaciones y las areas comunes, tuvimos dos inconvenientes, no nos facturaron y ademas había arañas en las habitaciones, pedimos que aspiraran pero no lo hicieron