2/10 Terrible
Leslie
Traveled with partner
Jan 21, 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
The property is clean and convenient to downtown Tromsø. But the area is a full blown construction zone. We were woken early each morning with drills and hammers going. The communication with the management is poor at best. It took over 24 hours to respond each time. The fire alarm went off the first night at 4 AM and no one from the company even showed up to help or see if things were OK. They just spoke to one of the guests on the phone about how to turn off the alarm remotely. In addition, the plumbing was not properly installed and vented so that the sewer gas is backing up into the bathroom. I would not recommend this apartment-hotel to anyone. Maybe after all the construction is done it will be better, but I think it is irresponsible to let people stay in an unfinished building that is under construction without informing the guests that they will be in such a condition.
Leslie
Stayed 7 nights in Jan 2024