10/10 Excellent
Lewellyn, Los Angeles
Traveled with family
Jan 11, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this hotel! The layout of the YAGURA room was really cool. I've never seen a hotel room like this before, and it utilized the space really well. With two mattresses in the upstairs loft area and a large day bed in the main area, this was perfect for our group of three. The front desk staff were friendly and incredibly helpful, answering all of our questions and assisting in shipping our luggage to our next destination in Kyoto. Breakfast was delicious, with several different options that can cater to any taste. The kitchen staff were also really friendly! The only minor complaint that I have is the laundry area. There are only two washers and dryers, and they get full quickly at night. We had to wait in the small room to ensure that we got our clothes washed (it didn't help that one rude guest left their clothes in the washer for over half an hour). If you need to do laundry, I recommend doing it in the middle of the day if possible, since most of your fellow tourists will be out and about. Other than that, everything else was fantastic. Would be delighted to stay here again in the future. Thank you for taking good care of us!
Lewellyn
Stayed 7 nights in Dec 2023