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Borneo Royale Hotel

4.0 star property
Enjoy the spa at this 4-star Tawau hotel

Choose dates to view prices

Photo gallery for Borneo Royale Hotel

Front of property
In-room safe, desk, iron/ironing board, free WiFi
Cafe
Lounge
View from room
Reviews
7.0

Good

Popular amenities

  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Mile 1, Jalan Kuhara, Tawau, Sabah, 91000
  • Popular LocationBukit Gemok Forest Reserve18 min walk
  • Popular LocationTawau Tanjung Market3 min drive
  • Popular LocationHospital Besar Tawau3 min drive
  • AirportTawau (TWU)26 min drive

Room options

View all photos for Deluxe Double Room Single Use

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room Single Use

8.3/10 Very Good
  • 290 sq ft
  • Sea view
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room

7.1/10 Good
  • 290 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room Single Use

In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room Single Use

7.2/10 Good
  • City view
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double Room

In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room

7.8/10 Good
  • 280 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite Single Use

In-room safe, desk, iron/ironing board, free WiFi

Junior Suite Single Use

  • 495 sq ft
  • Sleeps 1
  • 1 King Bed

Royale Deluxe

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

In-room safe, desk, iron/ironing board, free WiFi

Junior Suite

  • 495 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Tawau

In Tawau .Within 2 miles (3 km) of this Tawau hotel, you'll find St. Patrick's Anglican Church and Al-Kauthar Mosque. Bukit Gemok Forest Reserve and Wisma Persekutuan Tawau are also within 2 miles (3 km).

What's nearby

  • Al-Kauthar Mosque - 18 min walk
  • Bukit Gemok Forest Reserve - 18 min walk
  • Tawau Tanjung Market - 3 min drive
  • Hospital Besar Tawau - 3 min drive
  • Tawau Fish Market - 3 min drive

Getting around

  • Tawau (TWU) - 27 min drive

Restaurants

  • Starbucks - 8 min walk
  • Gerai Satay Wak Hassan Fujimart - 13 min walk
  • 101 Recipe - 11 min walk
  • Restoran Mee Tauhu Plaza Damai - 10 min walk
  • 4Fingers Crispy Chicken - 8 min walk

About this property

Borneo Royale Hotel

Enjoy the spa at this 4-star Tawau hotel
Borneo Royale Hotel offers its guests a full-service spa, a sauna, and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

There are 6 meeting rooms available. The business-friendly Borneo Royale Hotel also features concierge services, complimentary newspapers in the lobby, and laundry facilities. An airport shuttle (available on request) is available for a fee. Self parking is free.

This 4-star Tawau hotel is smoke free.

  • 180 guestrooms or units
  • Deli
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Borneo Royale Hotel offers 180 air-conditioned accommodations with safes and complimentary bottled water. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

This Tawau hotel provides complimentary wired and wireless Internet access. LCD televisions come with satellite channels. Housekeeping is offered daily and hair dryers can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Languages

English, Malay

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:30 AM to 6:00 PM on request
  • Free uncovered self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The host will greet guests on arrival
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Borneo Royale Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 60.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MYR 50 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Promenade Hotel Tawau
Promenade Tawau
Promenade Hotel Tawau Sabah
Borneo Royale Hotel Hotel
Borneo Royale Hotel Tawau
Borneo Royale Hotel Hotel Tawau

Frequently asked questions

How close is Borneo Royale Hotel to the airport?

Borneo Royale Hotel is 18.6 mi (27-min drive) away from the Tawau (TWU) airport, the closest popular airport to the property.

How much does it cost to stay at Borneo Royale Hotel?

As of May 22, 2024, prices found for a 1-night stay for 2 adults at Borneo Royale Hotel on Jun 1, 2024 start from $46.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Borneo Royale Hotel have an airport shuttle?

Borneo Royale Hotel offers an airport shuttle from 7:30 AM to 6:00 PM, on request, for a charge of MYR 50. per person, one-way.

Does Borneo Royale Hotel offer free breakfast?

Borneo Royale Hotel does not offer free breakfast.

Is there a casino at Borneo Royale Hotel?

No, there is no casino at this hotel.

What time is check-in at Borneo Royale Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Borneo Royale Hotel?

This hotel offers free self parking.

Does Borneo Royale Hotel have a pool?

Borneo Royale Hotel does not have a pool.

Does Borneo Royale Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Borneo Royale Hotel have a spa?

This hotel has a spa, which features massages.

How close is Borneo Royale Hotel to downtown Tawau?

Borneo Royale Hotel is 6.9 mi away from Tawau.

Borneo Royale Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 29 out of 174 reviews" "
Rating 8 - Good. 70 out of 174 reviews" "
Rating 6 - Okay. 38 out of 174 reviews" "
Rating 4 - Poor. 24 out of 174 reviews" "
Rating 2 - Terrible. 13 out of 174 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Anders

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Its okay
The hotel staff was very friendly but the hotel is a bit old and it is all around. Our phone didn't work and the bathroom was never totally clean. That being said we liked the breakfast very much and no bad word on the restaurant
Stayed 4 nights in Jan 2024

8/10 Good

Dolatkanoo

Stayed 3 nights in Jan 2024

6/10 Okay

khairul

Stayed 1 night in Sep 2023

6/10 Okay

Suryana

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The property is pretty old. The rooms carpet were quite dirty, and some towels were really old and torn. The rubber edges of the shower area were black.
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Love the gym and sauna
The room condition was just ok. Carpet full with iron mark because their dont provide iron board in the room. You have to request for. The one i receive not function well. The only why i choose this hotel because it have gym, jacuzi and sauna which i love to spend time there. I hope service to be improve.
Stayed 2 nights in Aug 2022

2/10 Terrible

Pik Boon, Puchong

Traveled with group, Business traveler
Disliked: Cleanliness, property conditions & facilities
Rundown and no sound insulation, can clearly here next door
Stayed 2 nights in Aug 2022

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service
Stay acceptable
This is my firstime stay at the hotel after 2 years. The room not that quite mantained as before when it was under promenade but still good for stay. The bathroom especially shower side please get rid the mold at the wall. Breakfast also good and acceptable. The reason why i will stay again at this hotel because their have the gym facilities and sauna. But please repair some gym equipment and also the jacuzi.
Stayed 3 nights in Jul 2022

8/10 Good

Ahmad Shah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

4/10 Poor

Grace

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Jaspal Kaur

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021