10/10 Excellent
Robert
Traveled with partner
Oct 29, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much, much more than a five star experience
I feel bad giving Kook Hotel a five star review because I’ve given many others five stars, and Kook is SO much better. First the staff, Oriana at reception was so warm and welcoming, went above and beyond to make sure our Tarifa experience was exceptional. After more than a year of travel since we retired I can say that we’ve never felt such warmth and welcome anywhere. Paqui. We met Paqui preparing breakfast our first morning. She was so warm and friendly, telling us proudly about her city of Tarifa, “una ciudad de puertas abiertas” a city so safe you don’t need to lock your doors. Pepe. We asked Pepe, the manager, where we could find a laundry, he responded by asking us how much we had and then they washed our clothes for us at no charge. When we checked out after two nights, Oriana gave us a hug, it almost brought tears to our eyes, because unfortunately, this level of warmth and kindness is all too rare. And if that wasn’t enough, the food and drinks they provide are beyond the pale, I particularly loved their chia oat breakfast and avocado toast. And of course, they had the most comfortable bed and best shower we’ve had in Europe thus far. They have super cool common areas with a living green wall and an amazing rooftop terrace. Kook is a 10 star hotel with a 100 star staff. We were so sad to leave.
Robert
Stayed 2 nights in Oct 2023