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Oakwood Hotel & Residence Suzhou

4.5 star property
4.5-star luxury hotel, connected to the convention center in Suzhou Industrial Park

Choose dates to view prices

Photo gallery for Oakwood Hotel & Residence Suzhou

Premium bedding, in-room safe, desk, blackout drapes
Property entrance
Lounge
42-inch flat-screen TV with cable channels, TV
Combined shower/tub, free toiletries, hair dryer, bathrobes
Reviews
9.0

Wonderful

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
6 Moon Bay Road, Suzhou Industrial Park, Suzhou, Jiang Su, 215123
  • Popular LocationDushu Lake3 min walk
  • Popular LocationJinji Lake5 min drive
  • Popular LocationSuzhou International Expo Center8 min drive
  • AirportSuzhou (SZV)47 min drive

Room options

View all photos for Luxury Apartment, 2 Bedrooms, Partial Lake View

Premium bedding, in-room safe, desk, blackout drapes

Luxury Apartment, 2 Bedrooms, Partial Lake View

  • 1162 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Premier Apartment, 3 Bedrooms, Lake View

Premium bedding, in-room safe, desk, blackout drapes

Premier Apartment, 3 Bedrooms, Lake View

  • 1647 sq ft
  • Lake view
  • Sleeps 6
  • 1 King Bed, 2 Large Twin Beds and 1 Queen Bed OR 1 Twin Sofa Bed, 2 Large Twin Beds and 1 Queen Bed

View all photos for Basic Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Basic Room, 1 King Bed

  • 376 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Apartment, Partial Lake View

Premium bedding, in-room safe, desk, blackout drapes

Junior Apartment, Partial Lake View

  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room

Luxury Room | Premium bedding, in-room safe, desk, blackout drapes

Luxury Room

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Apartment, 1 Bedroom, Partial Lake View

42-inch flat-screen TV with cable channels, TV

Luxury Apartment, 1 Bedroom, Partial Lake View

  • 818 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property
Citadines Xinghai Suzhou
Kitchen
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (157)
The price is $68
per night
$72 total
includes taxes & fees
May 17 - May 18
Citadines Xinghai Suzhou

About the neighborhood

Suzhou

Suzhou Industrial Park stay.With a stay at this Suzhou Industrial Park hotel, you'll be within half a mile (1 km) of Dushu Lake and 6 miles (10 km) of Jinji Lake. Ferris Wheel Paradise and Suzhou International Expo Center are also within 6 miles (10 km).

What's nearby

  • Dushu Lake - 3 min walk
  • Jinji Lake - 5 min drive
  • Suzhou International Expo Center - 8 min drive
  • Gate to the East - 11 min drive
  • Humble Administrator's Garden - 15 min drive

Getting around

  • Yueliangwan Station - 5 min walk
  • Suzhou Railway Station - 29 min drive
  • Wuxi (WUX-Shuofang) - 40 min drive

Restaurants

  • Emmett.艾美餐厅 - 5 min walk
  • 星巴克 - 18 min walk
  • 琼琳阁面庄 - 7 min walk
  • 鲜橙坊大酒店 - 17 min walk
  • M-Box.KARAOKE.BAR - 16 min walk

About this property

Oakwood Hotel & Residence Suzhou

4.5-star luxury hotel, connected to the convention center in Suzhou Industrial Park
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

WiFi and wired Internet are free in public spaces. A 24-hour fitness center, a terrace, and a complimentary children's club are also featured at the luxury Oakwood Hotel & Residence Suzhou. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Suzhou hotel.

  • 250 guestrooms or units
  • 23 levels
  • Meeting rooms
  • Built in 2016
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Oakwood Hotel & Residence Suzhou offers 250 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Laundry facilities
  • Playground
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 98 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Free children's club
  • Playground
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 250.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 500.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 98.00 per person
  • Rollaway bed fee: CNY 250.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Oakwood Hotel Suzhou
Oakwood Suzhou
Oakwood Hotel Residence Suzhou
Oakwood & Suzhou Suzhou
Oakwood Hotel Residence Suzhou
Oakwood Hotel & Residence Suzhou Hotel
Oakwood Hotel & Residence Suzhou Suzhou
Oakwood Hotel & Residence Suzhou Hotel Suzhou

Frequently asked questions

How close is Oakwood Hotel & Residence Suzhou to the airport?

Oakwood Hotel & Residence Suzhou is 32.6 mi (40-min drive) away from the Wuxi (WUX-Shuofang) airport, the closest popular airport to the property.

Does Oakwood Hotel & Residence Suzhou have an airport shuttle?

Airport shuttle services are not available at Oakwood Hotel & Residence Suzhou.

Does Oakwood Hotel & Residence Suzhou offer free breakfast?

Free breakfast isn’t provided at Oakwood Hotel & Residence Suzhou, but buffet breakfast is offered for a fee of CNY 98.00 per person. It's available every day from 6:30 AM to 10 AM.

Is there a casino at Oakwood Hotel & Residence Suzhou?

No, there is no casino at this hotel.

What time is check-in at Oakwood Hotel & Residence Suzhou?

Check-in start time: 2 PM; Check-in end time: 5:30 AM.

Is there free parking at Oakwood Hotel & Residence Suzhou?

This hotel offers free self parking.

Does Oakwood Hotel & Residence Suzhou have a pool?

Oakwood Hotel & Residence Suzhou does not have a pool.

Does Oakwood Hotel & Residence Suzhou have a restaurant?

Oakwood Hotel & Residence Suzhou is home to Dushu Spring, which features local and international cuisine.

Does Oakwood Hotel & Residence Suzhou have a spa?

There are no spa services available at this hotel.

How close is Oakwood Hotel & Residence Suzhou to downtown Suzhou?

Oakwood Hotel & Residence Suzhou is 8.7 mi away from Suzhou.

Oakwood Hotel & Residence Suzhou Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 42 out of 72 reviews" "
Rating 8 - Good. 23 out of 72 reviews" "
Rating 6 - Okay. 6 out of 72 reviews" "
Rating 4 - Poor. 0 out of 72 reviews" "
Rating 2 - Terrible. 1 out of 72 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Location is abit far from the tourist attractions and shopping but the apartm
Stayed 2 nights in Dec 2023

10/10 Excellent

Lieschen

Stayed 4 nights in Jun 2023

10/10 Excellent

watson

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great lake view
Excellent hotel. View is great, eateries across the road. But you would prefer to have a car to stay here. The breakfast is good and the room is spacious and modern. For the price, is a steal. But make sure you get the room with view of the lake.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2020

10/10 Excellent

TifKoh, Singapore

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a lake-facing 2-bedroom unit. The unit is spacious, very functional. Small kitchen with cutlery & necessary pots & pans. Only lacking dishwashing liquid & sponge. Lots of dustbins in the unit. Bathtub is good after a tiring day. No iron board & iron in the utility room. 2 bedrooms, the king-sized bed is huge, can fit 3 teens! Love it. There is an additional but very functional & spacious study room that can sleep 1 pax on the long sofa. Utility room in the master room can fit 2 opened luggage. Lots of drawer & cabinet space. Washer & dryer comes in handy. Good TV channels. Only the front desk & doormen aren’t friendly. Front desk female staff is very stern with no eye contact. Breakfast spread is average but there is nice, hot noodles freshly prepared. No freshly made omelette. Young service staff in cafe here are not enthusiastic or approachable. Speedy check-in & check-out. No maps of Suzhou available at front desk, which is not helpful for tourists who want to visit places of interests. Simple gym, efficient enough. Clean & cozy environment, quiet & safe. Can walk over to the lake/park for a jog & fresh air. Will definitely stay here again if we visit Suzhou. My family likes it very much. However, one needs to call a taxi or drive here. It’s outskirt without a mall or supermarket. We can still do with this:)) Really a pleasant stay.
Stayed 2 nights in Dec 2019

10/10 Excellent

Hsing-Mao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the industrial/tech/education area
I picked this hotel because of the spacious layout of the condo/residence style. I stayed in a one bedroom-style suite with a sofa. It is more than sufficient for my party of 3. The area is about 20 km from downtown Suzhou but right at where I had a conference. Breakfast is nice according to my family. Room is a condo/residence. It has a kitchen sink, washing machine (that we didn’t use), nice bahtroom and blackout curtain. As per usual in China, staffs don’t speak much English except the manager. But they are really helpful though (help calling taxi, getting ice, verifying the charge). Very great 3-night stay in this part of Suzhou.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Room is clean and comfortable. Service is good! Bathroom floor needs cleaning though. No cook top but there is a rice cooker.
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018