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Hilton Suzhou

5.0 star property
5-star luxury hotel in Suzhou Industrial Park

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Photo gallery for Hilton Suzhou

2 indoor pools
Exterior
Presidential Suite | Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Aerial view
Reviews
9.4

Exceptional

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry

Check out the area

Map
275 Suzhou Avenue East Industrial Park, Suzhou, 215028
  • Popular LocationSuzhou International Expo Center3 min drive
  • Popular LocationYuanrong Times Square3 min drive
  • Popular LocationJinji Lake5 min drive
  • AirportShanghai (SHA-Hongqiao Intl.)67 min drive

Room options

Studio Suite

  • 581 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Room

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Room

  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds

Guest Room

  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

King Deluxe Suite

  • 1259 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room

  • 517 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Presidential Suite

  • 2121 sq ft
  • Sleeps 3
  • 1 King Bed

Guest Room

  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

King Suite

  • 829 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room

  • 517 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Accessible Guest Room

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Three Bedroom Suite

  • 1701 sq ft
  • Sleeps 9
  • 2 King Beds OR 2 Twin Beds

Two Bedroom Suite

  • 1313 sq ft
  • Sleeps 6
  • 1 King Bed OR 2 Twin Beds

One Bedroom Suite

  • 678 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Three Bedroom Suite

  • 1948 sq ft
  • City view
  • Sleeps 9
  • 2 King Beds OR 2 Twin Beds

Deluxe Two Bedroom Suite

  • 1744 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed OR 2 Twin Beds

Deluxe One Bedroom Suite

  • 883 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Suzhou

City center stay.Your stay at this Suzhou Industrial Park hotel places you within 2 miles (3 km) of Yuanrong Times Square and Ferris Wheel Paradise. Suzhou International Expo Center and Suzhou Culture and Arts Center are also within 3 miles (5 km).

What's nearby

  • Suzhou International Expo Center - 3 min drive
  • Yuanrong Times Square - 3 min drive
  • Jinji Lake - 5 min drive
  • Gate to the East - 8 min drive
  • Humble Administrator's Garden - 13 min drive

Getting around

  • Nanshi Jie Station - 8 min walk
  • Yixing High-Speed Railway Station - 23 min drive
  • Hongqiao International Airport (SHA) - 68 min drive

Restaurants

  • 吴越荣记 - 11 min walk
  • 星巴克 - 10 min walk
  • Bacio - 4 min walk
  • Caffee Pascucci - 1 min walk
  • 米多咖啡 - 9 min walk

About this property

Hilton Suzhou

5-star luxury hotel in Suzhou Industrial Park
As a guest of Hilton Suzhou, you'll find a full-service spa, 2 indoor swimming pools, a health club, and a children's pool. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business center on site. Event space at this hotel measures 21528 square feet (2000 square meters) and includes a conference center. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Hilton Suzhou. A train station pick-up service and a train station drop-off service are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Suzhou hotel.

  • 538 guestrooms or units
  • 38 levels
  • 3 dining venues
  • 2 bars or lounges
  • 21528 sq ft of conference space
  • 2000 sq m of conference space
  • Built in 2016
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
Hilton Suzhou offers 538 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • 2 indoor pools
  • Children's pool
  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Train station pick-up and drop-off shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 194 for adults and CNY 194 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Free manager's reception (select days)

Things to do

  • 2 indoor pools
  • 24-hour gym
  • Bicycle rentals
  • Children's pool
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property does not provide Bath wipes, Shaving kit, Nail file, Cotton buds(Hygiene set), Shoe polish, Sewing kit, Toothbrush, Toothpaste and Comb.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 298.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 194 for adults and CNY 194 for children
  • Rollaway bed fee: CNY 298.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

DoubleTree Hilton Hotel Suzhou
DoubleTree Hilton Suzhou
Hilton Suzhou Hotel
DoubleTree by Hilton Hotel Suzhou
Hilton Suzhou Hotel
Hilton Suzhou Suzhou
Hilton Suzhou Hotel Suzhou

Frequently asked questions

How close is Hilton Suzhou to the airport?

Hilton Suzhou is 30.4 mi (49-min drive) away from the Wuxi (WUX-Shuofang) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Suzhou?

As of May 15, 2024, prices found for a 1-night stay for 2 adults at Hilton Suzhou on May 20, 2024 start from $78.66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Suzhou have an airport shuttle?

Airport shuttle services are not available at Hilton Suzhou.

Does Hilton Suzhou offer free breakfast?

Free breakfast isn’t provided at Hilton Suzhou, but buffet breakfast is offered for a fee of CNY 194 for adults and CNY 194 for children. It's available every day from 6:30 AM to 10 AM.

Is there a casino at Hilton Suzhou?

No, there is no casino at this hotel.

What time is check-in at Hilton Suzhou?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Hilton Suzhou?

This hotel offers free self parking.

Does Hilton Suzhou have a pool?

Hilton Suzhou features 2 indoor pools and a children's pool.

Does Hilton Suzhou have a restaurant?

There are 3 onsite restaurants, offering options like Chinese cuisine and light fare.

Does Hilton Suzhou have a spa?

Yes, this hotel has a spa.

How close is Hilton Suzhou to downtown Suzhou?

Hilton Suzhou is 0.5 mi away from Beilouli.

Hilton Suzhou Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 39 out of 54 reviews" "
Rating 8 - Good. 14 out of 54 reviews" "
Rating 6 - Okay. 0 out of 54 reviews" "
Rating 4 - Poor. 0 out of 54 reviews" "
Rating 2 - Terrible. 1 out of 54 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sheng

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always perfect!
Brilliant service as always! Everything was flawless!
Stayed 1 night in Jun 2021

10/10 Excellent

Wenting

Stayed 2 nights in May 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
It's very nice and very new hotel.We love it and we had a good stay there.
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2019

10/10 Excellent

Hongzhuan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel apartment was bigger than my actual apartment. Had a washer in the room.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location with a super market across the street.
Stayed 1 night in Mar 2019

10/10 Excellent

SIU SHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

Bryan

Liked: Cleanliness, property conditions & facilities, room comfort
Impressive building, great hotel.
Stunning hotel very new, rooms are large and very well equipped, great location walking distance to retail shops,many great restaurant's nearby.
Stayed 5 nights in Jan 2019