See all properties
Save

Candlewood Suites West Springfield, an IHG Hotel

2.5 star property
Hotel near MassMutual Center in West Springfield

Choose dates to view prices

Candlewood Suites West Springfield, an IHG Hotel

Photo gallery for Candlewood Suites West Springfield, an IHG Hotel

Exterior
Property amenity
Desk, blackout drapes, soundproofing, iron/ironing board
Exterior
Studio Suite, 1 Queen Bed | Bathroom | Free toiletries, hair dryer, towels

Overview of Candlewood Suites West Springfield, an IHG Hotel

Reviews
8.4

Very good

Popular amenities

  • Hot Tub
  • Pet friendlyPet friendlyPet friendly
  • PoolPoolPool
  • KitchenKitchenKitchen
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
572 Riverdale St, West Springfield, MA, 01089
  • Popular LocationBig E13 min walk
  • Popular LocationMassMutual Center4 min drive
  • Popular LocationMGM Springfield5 min drive
  • AirportHartford, CT (BDL-Bradley Intl.)25 min drive

Room options

View all photos for Studio Suite, 2 Double Beds

Studio Suite, 2 Double Beds | Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible (Mobility Roll-In Shower)

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 Bedroom, Accessible (Mobility Roll-In Shower)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite

Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Comfort Inn & Suites
Pool
Hot Tub
Parking included
Free WiFi
3.8 out of 5, Good, (681)
The price is $144
per night
$162 total
includes taxes & fees
May 16 - May 17
Comfort Inn & Suites

About the neighborhood

West Springfield

Near the airport.Within a 10-minute walk of the hotel, you'll find Q Pin 2's and Connecticut River. Big E and Majestic Theatre are also within 2 miles (3 km).

What's nearby

  • Big E - 13 min walk
  • MassMutual Center - 4 min drive
  • MGM Springfield - 5 min drive
  • Eastern States Exposition - 5 min drive
  • Baystate Medical Center - 5 min drive

Getting around

  • Springfield Union Station - 7 min drive
  • Bradley Intl. Airport (BDL) - 26 min drive

Restaurants

  • Wood-N-Tap - 15 min walk
  • Puerto Rico Bakery - 4 min drive
  • McDonald's - 9 min walk
  • Dunkin' - 3 min drive
  • Starbucks - 16 min walk

About this property

Candlewood Suites West Springfield, an IHG Hotel

Hotel near MassMutual Center in West Springfield
Candlewood Suites West Springfield, an IHG Hotel offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. Along with a coffee shop/cafe, there's a snack bar/deli on site. There's an onsite 24-hour business center.

A computer station is on site and WiFi is free in public spaces. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Candlewood Suites West Springfield, an IHG Hotel. Self parking is free.

Smoking is allowed in designated areas at this West Springfield hotel.

  • 1 building
  • 71 guestrooms or units
  • 4 levels
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Lockers available
Candlewood Suites West Springfield, an IHG Hotel offers 71 air-conditioned accommodations with DVD players and coffee/tea makers. 42-inch LED televisions come with premium cable channels and pay movies. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided weekly.

Languages

English, Spanish

Property amenities

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch LED TV with premium cable channels
  • DVD player
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Pitbull dog breeds are not permitted.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0000503250
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0000503250. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 10:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hotel West Springfield
Candlewood Suites West Springfield
West Springfield Candlewood Suites
Candlewood Hotel West Springfield
Candlewood Suites West Springfield Hotel
Candlewood West Springfield
Candlewood Suites West Springfield

Frequently asked questions

How close is Candlewood Suites West Springfield, an IHG Hotel to the airport?

Candlewood Suites West Springfield, an IHG Hotel is 13.3 mi (21-min drive) away from the Westfield, MA (BAF-Barnes Municipal) airport, the closest popular airport to the property.

How much does it cost to stay at Candlewood Suites West Springfield, an IHG Hotel?

As of May 2, 2024, prices found for a 1-night stay for 2 adults at Candlewood Suites West Springfield, an IHG Hotel on May 5, 2024 start from $115.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Candlewood Suites West Springfield, an IHG Hotel have an airport shuttle?

Airport shuttle services are not available at Candlewood Suites West Springfield, an IHG Hotel.

How close is Candlewood Suites West Springfield, an IHG Hotel to the beach?

This hotel is 12.4 mi (16-min drive) from Haviland Pond Beach and 13 mi (21-min drive) from Babbs Beach. Don't forget your sunscreen!

Does Candlewood Suites West Springfield, an IHG Hotel offer free breakfast?

Candlewood Suites West Springfield, an IHG Hotel does not offer free breakfast.

Is there a casino at Candlewood Suites West Springfield, an IHG Hotel?

No, there is no casino at this hotel, but MGM Springfield (5-min drive) is nearby.

What time is check-in at Candlewood Suites West Springfield, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Candlewood Suites West Springfield, an IHG Hotel?

This hotel offers free self parking.

Does Candlewood Suites West Springfield, an IHG Hotel have a pool?

Candlewood Suites West Springfield, an IHG Hotel features an indoor pool. Guests can enjoy pool access from 10:00 AM to 9:00 PM.

Does Candlewood Suites West Springfield, an IHG Hotel have a spa?

There are no spa services available at this hotel.

How close is Candlewood Suites West Springfield, an IHG Hotel to downtown West Springfield?

Candlewood Suites West Springfield, an IHG Hotel is 1.2 mi away from West Springfield.

Candlewood Suites West Springfield, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 266 out of 556 reviews" "
Rating 8 - Good. 180 out of 556 reviews" "
Rating 6 - Okay. 64 out of 556 reviews" "
Rating 4 - Poor. 31 out of 556 reviews" "
Rating 2 - Terrible. 15 out of 556 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Christine

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Veronica

Stayed 1 night in Jan 2024

6/10 Okay

Harold

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Denise

Traveled with partner
Liked: Amenities
Very clean. Comfortable Bed. Hot shower. Friendly staff
Stayed 1 night in Jan 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Great Stay
Stayed 2 nights in Oct 2023

4/10 Poor

Peter

Stayed 1 night in Jan 2024

10/10 Excellent

Wendy

Stayed 1 night in Jan 2024