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Hampton Inn Southaven

2.5-star property
7097 Sleepy Hollow Dr, Southaven, MS 1-855-201-7819
4.5 out of 5
Excellent!
See all 17 travelocity Reviews

"The elevator didn’t work and we had to walk up three flights of stairs. " More

By a verified traveler on Sun 24 Mar 2024

Points Of Interest

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Hotel Description

Hotel near Southaven Towne Center in Southaven

In shopping district

Within 3 miles (5 km) of this Southaven hotel, you'll find Southaven Towne Center and Tanger Outlet Southaven. Landers Center and Snowden Grove Baseball are also within 6 miles (10 km).

Free perks

This hotel features a gym and a seasonal outdoor pool. There's no skimping on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. A 24-hour business center, a snack bar/deli, and dry cleaning are also on offer.

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$110* Per night/room May 13 - May 14

Room, 1 Queen Bed, Accessible (Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 King Bed with Sofa bed, Non Smoking (Study)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking (Study)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hampton Inn Memphis/Southaven ratings based on 17 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hampton Inn Memphis/Southaven

Everyone (10) Family (1)
3 out of 5
The elevator didn’t work and we had to walk up three flights of stairs.

Posted by on Mar 24, 2024

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Comment from Hotel Management

Mar 24, 2024 by GM

Darla, thank you for choosing our hotel on your recent visit to the area and for taking the time to provide your feedback. We were disappointed to read that your stay was anything other than exceptional due to our current elevator service disruption. We truly regret the negative impact this matter had upon your visit, and we hope you will consider giving us another chance to show our commitment to providing excellent service and accommodations. Jessica HeathManager

5 out of 5

Posted by on Oct 20, 2023

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Comment from Hotel Management

Nov 9, 2023 by General Manager

Dear Theresa,We are happy you chose Hampton Inn Memphis/Southaven for your recent visit to Memphis. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Alexis TurnerAssistant General Manager

5 out of 5

Posted by on Mar 18, 2023

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Comment from Hotel Management

Mar 19, 2023 by General Manager

Dear John, We are pleased your stay was a fantastic one, and we want to thank you for your excellent rating. All of us at Hampton Inn Memphis/Southaven look forward to your next visit.Ricky Wood, General Manager

5 out of 5

Posted by on Jun 1, 2022

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Comment from Hotel Management

Aug 31, 2022 by Vivian Easley, General Manager

Dear Bonnie, Thank you for your fantastic rating! We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Hampton Inn Memphis/Southaven.Vivian Easley, General Manager

1 out of 5
I did not get my room and I was charged

Posted by on Feb 15, 2022

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Comment from Hotel Management

Feb 16, 2022 by General Manager

Shavonna, thank you for leaving your review. We apologize for the predicament with your reservation and regret you were unable to stay with us this time. We are reviewing this with our team to see what went wrong. Meanwhile, when you make a reservation through a third party, you must make financial inquiries through them. We recommend that you reach them for the resolution regarding your billing concerns. We hope you will reconsider another visit so we can show you the hospitality you deserve. Shavon Hubbard, General Manager

5 out of 5

Posted by on Jan 30, 2022

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Comment from Hotel Management

Dec 26, 2022 by Vivian Easley, General Manager

Dear Cedric, Thank you for sharing the wonderful rating about your experience at Hampton Inn Memphis/Southaven. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Vivian Easley, General Manager

5 out of 5

Posted by on Aug 14, 2020

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Comment from Hotel Management

Aug 17, 2020 by ts

Thank you for taking the time to review your recent stay with us. We are happy your enjoyed your stay and look forward to you staying with us again.

4 out of 5
Good location, friendly staff. Only complaints is that we had to ask for extra toilet paper, we only had a half of roll in the room when we checked in for a two night stay. No meats at the breakfast buffet and door of the room had a gap, and light came through it and the noise from others staying on that floor was load.

Posted by on Sep 29, 2019

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Comment from Hotel Management

Sep 30, 2019 by ts

Thank you for taking time to review your stay with us. We are happy you enjoyed your stay except for the issues you have listed. It is feedback like yours that helps us to improve. Your comments will be shared with management. We look forward to you staying with us again.

4 out of 5

Posted by on Sep 28, 2019

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Comment from Hotel Management

Sep 30, 2019 by ts

Thank you for taking time to review your stay with us. We look forward to having you stay with us again.

5 out of 5
Everything was clean. Best breakfast ever with happy staff. Bed and pillows were comfy. Best stay at a hotel ever.

Posted by on Sep 24, 2019

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Comment from Hotel Management

Sep 24, 2019 by ts

Thank you for your great review on our hotel! We look forward to you staying with us again.

About the Hampton Inn Southaven

Location 7097 Sleepy Hollow Dr, Southaven, MS 38671

Property Features

Hampton Inn Memphis/Southaven offers its guests a fitness center and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 468 square feet (43 square meters) and includes conference space. Hampton Inn Memphis/Southaven also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

  • 1 building
  • 86 guestrooms or units
  • 3 levels
  • 468 sq ft of conference space
  • 43 sq m of conference space
  • Built in 1995
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hampton Inn Memphis/Southaven offers 86 air-conditioned accommodations with coffee/tea makers and hair dryers. 43-inch LED televisions come with premium satellite channels. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • LED television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 100 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Protective clothing is available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Hotel Memphis/Southaven
  • Hampton Inn Memphis/Southaven
  • Hampton Inn Memphis Southaven Hotel Southaven
  • Hampton Inn Southaven
  • Southaven Hampton Inn
  • Hampton Inn Memphis/Southaven Hotel Southaven
  • Hampton Inn Memphis/Southaven Hotel
  • Hampton Inn Memphis/Southaven Southaven
  • Hampton Inn Southaven Hotel
  • Hampton Inn Southaven
  • Hampton Inn Memphis Southaven
  • Hampton Inn Memphis/Southaven Hotel
  • Hampton Inn Memphis/Southaven Southaven
  • Hampton Inn Memphis/Southaven Hotel Southaven

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in May and close in September.
  • Pool access available from 9 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.