Dirty room (#706), cursorily cleaned only. All fixtures and fittings old and very worn, room maintenance and redecoration way overdue. Bathroom particularly poor eg shower tray marked and discoloured from age. Grouting marked. Even bathroom bin old, marked, rusted? Smelly.
Dirty faded curtains, rust on fridge door, filthy balcony furniture, skirting boards away from walls and looked like never cleaned.
AC didn’t work at first (needed to get replacement batteries for controller from reception), initially given key to another room (another return to reception to have rectified, no telephone in room), no channels provided on TV, no water provided in room.
Lift old, unsafe, dirty, doesn't function properly (call it to floor 7, it stops at floor 6, no-one tells you this so you keep waiting and pressing until you realise!).
No wonder no-one shows you to your room!
Wi-fi in room poor, no wi-fi in breakfast room.
Another guest approached me to share having similar issues with their room on floor 7, so there appears to be a general under investment.
Booked and paid in advance for three nights or would not have stayed.
Noisy as over busy street with bar on street immediately in front of hotel. Doors slamming loudly at all hours.
We curtailed our time in the actual room, for which we also overpaid.
Reported initial concerns to Expedia via 'check-in' email, not even acknowledged.
Breakfast room is like a canteen, not a great setting, but breakfast itself was fine.