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Hotel Alpenherz

4.0 star property
Family-friendly ski-in/ski-out hotel with ice skating

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Hotel Alpenherz

Photo gallery for Hotel Alpenherz

Front of property - evening/night
View from property
Classic Double Room, Balcony, Mountain View (Vogelsang) | Premium bedding, in-room safe, desk, blackout drapes
Bar (on property)
Mountain view

Overview of Hotel Alpenherz

Reviews
9.6

Exceptional

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping

Check out the area

Map
Gerlos 130, Gerlos, 6281
  • Popular LocationDorfbahn Gondola9 min walk
  • Popular LocationIsskogel Cable Car3 min drive
  • Popular LocationUpper Krimml Waterfall38 min drive
  • AirportInnsbruck (INN-Kranebitten)72 min drive

Room options

View all photos for Classic Double Room, Balcony, Mountain View (Vogelsang)

Classic Double Room, Balcony, Mountain View (Vogelsang) | Premium bedding, in-room safe, desk, blackout drapes

Classic Double Room, Balcony, Mountain View (Vogelsang)

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room (Kieselstein)

View from room

Standard Double Room (Kieselstein)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room, Balcony, Mountain View (Sonnenstrahl)

Comfort Double Room, Balcony, Mountain View (Sonnenstrahl) | Premium bedding, in-room safe, desk, blackout drapes

Comfort Double Room, Balcony, Mountain View (Sonnenstrahl)

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, Balcony, Mountain View (Bergduft)

Superior Double Room, Balcony, Mountain View (Bergduft) | Premium bedding, in-room safe, desk, blackout drapes

Superior Double Room, Balcony, Mountain View (Bergduft)

  • 377 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room Single Use (Kieselstein)

Premium bedding, in-room safe, desk, blackout drapes

Standard Double Room Single Use (Kieselstein)

  • Sleeps 1
  • 1 King Bed

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About the neighborhood

Gerlos

Skiing getaway.Stay at this Gerlos hotel and you'll be within half a mile (1 km) of Dorfbahn Gondola and 2 miles (3 km) of Isskogel Cable Car. Krummbach X-Press Ski Lift and Fussalmexpress are also within 3 miles (5 km).

What's nearby

  • Dorfbahn Gondola - 9 min walk
  • Isskogel Cable Car - 3 min drive
  • Gerlos Pass - 8 min drive
  • Ebenfeld X-Press Ski Lift - 23 min drive
  • Upper Krimml Waterfall - 38 min drive

Getting around

  • Erlach Station - 17 min drive
  • Kranebitten Airport (INN) - 73 min drive

Restaurants

  • Bergrestaurant Gipfeltreffen - 33 min drive
  • Arena Stadl - 69 min drive
  • Rösslalm - 14 min drive
  • Arena Center - 28 min drive
  • Panoramaalm Königsleitn - 30 min drive

About this property

Hotel Alpenherz

Family-friendly ski-in/ski-out hotel with ice skating
After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the use of a sauna. Hotel Alpenherz helps provide the perfect winter holiday with ski storage and shopping on site. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a snack bar/deli on site. Free breakfast is served daily. Free self parking is available.

This 4-star Gerlos hotel is smoke free.

  • 17 guestrooms or units
  • Buffet breakfast (free)
  • Deli
  • Supervised kid's activities (free)
  • Ski equipment storage
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
Hotel Alpenherz offers 17 accommodations with safes and bathrobes. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna. The spa is open daily.

Languages

English, French, German

Property amenities

Family friendly

  • Free area shuttle
  • Free supervised activities for children
  • In-room refrigerator
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Parking and transportation

  • Free area shuttle up to 50 m
  • Area shuttle
  • Ski shuttle nearby
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 18 holes of golf
  • Bicycle rentals
  • Fishing
  • Full-service spa
  • Golf driving range
  • Hiking/biking trails
  • Ice skating
  • Indoor tennis court
  • Mini golf
  • Playground
  • Racquetball/squash
  • Rowing/canoeing
  • Sauna
  • Shopping
  • Ski storage
  • Ski-in/ski-out access
  • Tennis lessons

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Food and drink

  • Refrigerator
  • Room service

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.80 per person, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Tax ID - ATU 74802957
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. The tax ID number is ATU 74802957. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Alpenherz
Alpenherz Gerlos
Alpenherz Hotel
Alpenherz Hotel Gerlos
Hotel Alpenherz Gerlos
Hotel Alpenherz
Hotel Alpenherz Hotel
Hotel Alpenherz Gerlos
Hotel Alpenherz Hotel Gerlos

Frequently asked questions

How close is Hotel Alpenherz to the airport?

Hotel Alpenherz is 50.8 mi (73-min drive) away from the Kranebitten Airport (INN) airport, the closest popular airport to the property.

Does Hotel Alpenherz have an airport shuttle?

Airport shuttle services are not available at Hotel Alpenherz.

Does Hotel Alpenherz offer free breakfast?

Hotel Alpenherz offers free buffet breakfast every day from 8:00 AM to 10:00 AM.

Is there a casino at Hotel Alpenherz?

No, there is no casino at this hotel.

What time is check-in at Hotel Alpenherz?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM.

Is there free parking at Hotel Alpenherz?

This hotel offers free self parking.

Does Hotel Alpenherz have a pool?

Hotel Alpenherz does not have a pool.

Does Hotel Alpenherz have a spa?

This hotel has a spa, which features hot stone massages.

How close is Hotel Alpenherz to downtown Gerlos?

Hotel Alpenherz is 0.2 mi away from Gerlos.

Hotel Alpenherz Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 82 out of 105 reviews" "
Rating 8 - Good. 22 out of 105 reviews" "
Rating 6 - Okay. 1 out of 105 reviews" "
Rating 4 - Poor. 0 out of 105 reviews" "
Rating 2 - Terrible. 0 out of 105 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

10/10 Excellent

JAN

Stayed 1 night in Jul 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Had a fantastic stay here. Extremely friendly and wonderful staff.
Stayed 2 nights in Jun 2023

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a visit !!!!
This has to be one of the most under sold hotels. The quality of the hotel and owner were beyond our expectations. For me it over achieved it's 4x rating, with the quality of the accommodation and service offered. It should be noted that there was ample free parking at the front of the hotel which had not been mentioned in the write up, nor had the fact that Breakfast was also offered within the standard price and this again was exceptional.
Stayed 1 night in Sep 2022

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
Absolutely beautiful place, wonderful super friendly people, everyone with the smile. The most comfortable bed ever with the best pillows in the world! Thank you for your lovely place and excellent experience! We would love to come back again and again! The surrounding place has a small village feel with local shops and restaurants. We visited in the summer on our way through to Italy so only stopped one night.
The building from the stream
View from the bedroom
Stayed 1 night in Jul 2021

8/10 Good

Benny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel.very good brekfast.
Stayed 1 night in Sep 2019

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel all round
This was one of the nicest hotels we have stayed in for a very long time. It was scrupulously clean, modern, with high quality fittings and a very comfortable bed, The owner was most helpful and pleasant and the breakfast excellent. We couldn’t fault this hotel in any way. (and the meals a few hundred metres along the road at a place called the Milchbar were also excellent and reasonably priced)
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional Alpine hotel
Lovely clean hotel. Very spacious room. Excellent buffet breakfast. Good location.
Stayed 2 nights in Jul 2019

10/10 Excellent

Naresh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem of a hotel with an amazing river view
Amazing location, views, room decor, and service. A little remote when I drove in the night but realized the value upon checkin, and much more once in the room and the next day. Owner-operated hotel, he was so nice to even put a can of milk in the room as we were getting late to buy from a store, of course I had to pay for it the next day but the gesture of "I will keep it in the room" was enough. Breakfast was good, with full service. Got a good amount of info about nearby waterfalls and the alpine drive from reception. Make sure to spend some time around the hotel and a walk into the small town - it's beautiful.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at this hotel. We loved the ease of the check in process (we arrived late in the evening and this wasn’t an issue), the view from our room was stunning, and the staff were all excellent. We will certainly stay here in the future!
Stayed 1 night in Jul 2019