2/10 Terrible
Gary
Traveled with group, Traveled with partner
Feb 7, 2024
Disliked: Cleanliness, property conditions & facilities
AVOID THIS “HOTEL”. This was probably the worst hotel I’ve ever stayed in and resembled more of a hostel than hotel. The staff are rude and unhelpful. On one occasion we asked for a bottle of water (at approx midnight) and were told that it was not possible as the bar had closed. What type of hotel doesn’t even have a vending machine so that guests can purchase water? On another occasion we asked for extra towels and were interrogated as to the reason why this was required. The rooms are badly in need of upgrade and the beds are very uncomfortable. The spa which is at extra cost, is quite old and felt dirty. The hotel was extremely noisy making it very hard to relax. During our stay a group of school children (approx 70 kids) were staying in the hotel and they were let run wild. On numerous occasions there were knocks on our door by kids who then ran away. The noise was constant and unbearable, so much so that we spent as little time in the hotel as possible. When I asked the front desk to contact the teachers/guardians to have the kids more behaved my concerns were laughed off. We paid over €280 per night during our stay and it’s definitely the worst value for money I’ve ever experienced. I never once felt relaxed in the hotel and would never go back. I could go on and on with other issues ranging from torn carpets in halls to elevators that felt like they hadn’t been serviced in years. Overall it was a horrible stay that stained an otherwise enjoyable holiday.
Gary
Stayed 6 nights in Feb 2024