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The Ritz-Carlton Sanya, Yalong Bay

5.0 star property
5-star luxury hotel near Yalong Bay Tropical Paradise Forest Park, connected to a shopping center

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The Ritz-Carlton Sanya, Yalong Bay

Photo gallery for The Ritz-Carlton Sanya, Yalong Bay

View from room
Garden
Frette Italian sheets, premium bedding, down comforters, pillowtop beds
4 restaurants, breakfast served
Lobby

Overview of The Ritz-Carlton Sanya, Yalong Bay

Reviews
8.8

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry

Check out the area

Map
Yalong Bay Sanya Hainan, Sanya, Hainan, 572000
  • Popular LocationYalong Bay6 min drive
  • Popular LocationYalong Bay Tropical Paradise Forest Park8 min drive
  • AirportSanya (SYX-Phoenix Intl.)29 min drive
  • Popular LocationDadonghai Beach35 min drive

Room options

View all photos for Room, 2 Double Beds, Ocean View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, Ocean View

  • 700 sq ft
  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 2 Double Beds, View

  • 700 sq ft
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Villa, 1 Bedroom

Club Villa, 1 Bedroom | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Club Villa, 1 Bedroom

  • 1399 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Ocean View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Club Room, 1 King Bed, Ocean View

  • 700 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Courtyard View (Lagoon)

Room, 1 King Bed, Courtyard View (Lagoon) | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Courtyard View (Lagoon)

  • 861 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, View

Deluxe Room, 1 King Bed, View | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed, View

  • 700 sq ft
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Garden View

Villa, 1 Bedroom, Garden View | Terrace/patio

Villa, 1 Bedroom, Garden View

  • 1399 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Ocean View

  • 700 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View

Suite, 1 King Bed, Ocean View | Living room | LCD TV, DVD player, iPod dock, toys

Suite, 1 King Bed, Ocean View

  • 1367 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, Balcony, Ocean View

Premier Room, 2 Double Beds, Balcony, Ocean View | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Premier Room, 2 Double Beds, Balcony, Ocean View

  • 700 sq ft
  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Double Room, 2 Double Beds, Courtyard View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Double Room, 2 Double Beds, Courtyard View

  • 861 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Balcony, Resort View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Balcony, Resort View

  • 700 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Ocean View

Club Suite, 1 Bedroom, Ocean View | Living room | LCD TV, DVD player, iPod dock, toys

Club Suite, 1 Bedroom, Ocean View

  • 1323 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 1 Double Bed, Garden View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Family Suite, 1 Double Bed, Garden View

  • 700 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Villa, 2 Bedrooms

Club Villa, 2 Bedrooms | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Club Villa, 2 Bedrooms

  • 2713 sq ft
  • Sea view
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Resort View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, Resort View

  • 700 sq ft
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed, Balcony, Ocean View

Premier Room, 1 King Bed, Balcony, Ocean View | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Premier Room, 1 King Bed, Balcony, Ocean View

  • 700 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Ocean View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Club Room, 2 Double Beds, Ocean View

  • 700 sq ft
  • Sea view
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed, Pool Access

View from room

Club Suite, 1 King Bed, Pool Access

  • 1324 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
The St. Regis Sanya Yalong Bay Resort
Pool
Spa
Kids pool
Waterslide
4.5 out of 5, Wonderful, (63)
The price is $145
per night
$169 total
includes taxes & fees
May 15 - May 16
The St. Regis Sanya Yalong Bay Resort

About the neighborhood

Sanya

On the beach.Your stay at this Jiyang District hotel places you within 6 miles (10 km) of Yalong Bay and Yalong Bay Tropical Paradise Forest Park. Sun Bay is within 6 miles (10 km) and Dadonghai Beach is within 16 miles (25 km).

What's nearby

  • Yalong Bay - 6 min drive
  • Yalong Bay Tropical Paradise Forest Park - 8 min drive
  • Sun Bay - 22 min drive
  • Haitang Bay - 27 min drive
  • Dadonghai Beach - 35 min drive

Getting around

  • Sanya (SYX-Phoenix Intl.) - 30 min drive

Restaurants

  • The Ritz-Carlton Sanya Yalong Bay - 1 min drive
  • 林姐香味海鲜 - 8 min drive
  • Sofia - 2 min walk
  • Fresh8 - 1 min drive
  • 三亚亚龙湾瑞吉度假酒店 - 3 min drive

About this property

The Ritz-Carlton Sanya, Yalong Bay

5-star luxury hotel near Yalong Bay Tropical Paradise Forest Park, connected to a shopping center
The Ritz-Carlton Sanya, Yalong Bay offers its guests a full-service spa, 5 outdoor swimming pools, an outdoor tennis court, and a sauna. There are 4 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 1701 square feet (158 square meters) and includes a conference center. A children's pool, a 24-hour fitness center, and spa services are also featured at the luxury The Ritz-Carlton Sanya, Yalong Bay. Free self parking is available. The property offers extended parking privileges.

This 5-star Sanya hotel is smoke free.

  • 452 guestrooms or units
  • 7 levels
  • 3 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 1701 sq ft of conference space
  • 158 sq m of conference space
  • Built in 2008
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Refrigerator in a common area
  • Lockers available
  • Bar by the pool
  • Swim-up bar
The Ritz-Carlton Sanya, Yalong Bay offers 452 accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to balconies. These individually decorated and furnished accommodations include dining tables. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels and pay movies. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

SPA has 10 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Languages

Chinese (Mandarin), English, French, Russian

Property amenities

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Art supplies
  • Baby bath
  • Baby toys
  • Beach toys
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's pool
  • Children's toys
  • Dining table
  • DVD player
  • Free children's club
  • Free crib
  • Grocery/convenience store
  • Highchair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free shopping center shuttle
  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CNY 288 for adults and CNY 144 for children
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 18 holes of golf
  • 24-hour gym
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Outdoor tennis court
  • Piano
  • Playground
  • Sauna
  • Shopping mall
  • Steam room
  • TV in common areas
  • Volleyball
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Thin carpet in room
  • Tile flooring in room
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • DVD player
  • iPod dock
  • LCD TV with premium satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels

Outdoor space

  • Balcony

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property offers shuttle service to and from Sanya Begonia Bay Internation Shopping Centre with required 24-hour advance notice during scheduled hours.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 525.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 288 for adults and CNY 144 for children
  • Rollaway bed fee: CNY 525.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Ritz-Carlton Hotel Sanya
Ritz-Carlton Sanya
Sanya Ritz-Carlton
Ritz Carlton Hotel Sanya
Ritz Sanya
The Ritz-Carlton Sanya Yalong Bay Hainan
Ritz-Carlton Sanya Yalong Bay Hotel
Ritz-Carlton Sanya Yalong Bay
The Ritz Carlton Sanya, Yalong
The Ritz-Carlton Sanya, Yalong Bay Hotel
The Ritz-Carlton Sanya, Yalong Bay Sanya
The Ritz-Carlton Sanya, Yalong Bay Hotel Sanya

Frequently asked questions

How close is The Ritz-Carlton Sanya, Yalong Bay to the airport?

The Ritz-Carlton Sanya, Yalong Bay is 20.8 mi (30-min drive) away from the Sanya (SYX-Phoenix Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at The Ritz-Carlton Sanya, Yalong Bay?

As of May 1, 2024, prices found for a 1-night stay for 2 adults at The Ritz-Carlton Sanya, Yalong Bay on May 6, 2024 start from $190.17, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Ritz-Carlton Sanya, Yalong Bay have an airport shuttle?

Airport shuttle services are not available at The Ritz-Carlton Sanya, Yalong Bay.

How close is The Ritz-Carlton Sanya, Yalong Bay to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does The Ritz-Carlton Sanya, Yalong Bay offer free breakfast?

Free breakfast isn’t provided at The Ritz-Carlton Sanya, Yalong Bay, but buffet breakfast is offered for a fee of CNY 288 for adults and CNY 144 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at The Ritz-Carlton Sanya, Yalong Bay?

No, there is no casino at this hotel.

What time is check-in at The Ritz-Carlton Sanya, Yalong Bay?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at The Ritz-Carlton Sanya, Yalong Bay?

This hotel offers free self parking.

Does The Ritz-Carlton Sanya, Yalong Bay have a pool?

The Ritz-Carlton Sanya, Yalong Bay features 5 outdoor pools and a children's pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does The Ritz-Carlton Sanya, Yalong Bay have a restaurant?

There are 4 onsite restaurants, offering options like garden views and brunch.

Does The Ritz-Carlton Sanya, Yalong Bay have a spa?

Pamper yourself with a day at SPA, where you can enjoy hydrotherapy, hot stone massages, and body treatments.

How close is The Ritz-Carlton Sanya, Yalong Bay to downtown Sanya?

The Ritz-Carlton Sanya, Yalong Bay is 8.2 mi away from Sanya.

The Ritz-Carlton Sanya, Yalong Bay Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 65 out of 110 reviews" "
Rating 8 - Good. 27 out of 110 reviews" "
Rating 6 - Okay. 11 out of 110 reviews" "
Rating 4 - Poor. 5 out of 110 reviews" "
Rating 2 - Terrible. 2 out of 110 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it
Very nice hotel
Stayed 1 night in Apr 2021

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, enjoyed out door restaurant by the beach and the great acoustic guitarist and singer.
Stayed 6 nights in Dec 2020

2/10 Terrible

JIE

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst hotel
This is the worst hotel I have ever stayed in
Stayed 1 night in Jul 2020

4/10 Poor

Grainne, Foshan

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The hotel’s architecture, the landscaping , the pool, the spa, the food and the cleanliness are all great, but the service is the poorest I have ever experienced at a Ritz-Carlton property. The staff are truly lovely and very hard working, but their training is clearly lacking, procedures are haphazard and the property is not led well by the GM. I had to make many, many complaints - handled well by the F&B manager, Fethi and the Hosptality manager, Elaine (she is AMAZING and without her personal intervention and incredible support, we would have left after the first couple of days), but the despite this, did not see the GM at all, not once, around the property. In the end, I made an appointment to see him and he didn’t turn up for the appointment! He did apologize for not coming, claiming he had been at another appointment that over ran, but that sort of poor management, attention to detail and downright rudeness is a clear example of all that is wrong with his hotel. I would never stay there again and indeed, am reconsidering my 20 years of loyalty to Ritz-Carlton properties. A bitterly, bitterly disappointing trip.
Stayed 10 nights in Jul 2020

6/10 Okay

Verified traveler

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Expected better for a ritz Carlton. Breakfast was good with tons of selection. That was the best part. Toilet sink shower clogs and slow draining. Broken outlets. Carpet smells like mildew. Pool was nice
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were not happy with the balcony with a wall which was blocking the beautiful view.
Stayed 3 nights in Nov 2019

4/10 Poor

Verified traveler

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
I would say overall the property is beautiful. Where the property falls apart is the language. Language/mass confusion was a common theme. Being from Canada and traveling in China I’ve come to expect language barriers. But I have yet to see a situation so poorly handled like this property. Starting with arrival. A room was booked online as a resort view. However the hotel said to them, that qualified as a garden view. To me that makes no sense. Moving forward. The luggage was to be brought up to the room upon check in. The bags never came, we called down and they had no idea what luggage even meant. After further explanation, luggage was understood and an hour later the bags showed up. Adding insult to injury, the phone range 3 times after stating that they needed a luggage number. At this point the phone ringing woke up our infant child over and over after a long day of flying this was not great. Explaining that the luggage had arrived and the luggage number was no longer necessary the calling finally subsided. Next: room service was ordered, again a process considering no one spoke enough English to even process what a a chicken club sandwich was. Which to me just doesn't make sense. Considering the menu is in English, you’d hope at minimum someone could understand enough to just put an order in. Sadly the food showed up cold, and late. The order was incorrect. Additionally the air conditioning did not work. Entire stay was an over heated mass mis-communication of a stay.
Stayed 4 nights in Nov 2019

8/10 Good

Janette Yin

Traveled with family
Liked: Staff & service, room comfort
Stayed 4 nights in Jul 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
This is a very beautiful resort. I loved the food in the Sand Restaurant. In the morning i had to wait up to half an hour to get seated for breakfast. That is not what I would expect from a Ritz Carlton. The pools are very nice, however the massage jets don’t work. The evenings are rather boring. Besides a DJ there is nothing going on. The SPA center is gorgeous.
Stayed 3 nights in Jun 2019

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Ritz
Fantastic hotel. Rooms were huge and beautiful with great amenities. Breakfast went on and on - it was amazing. Several pools allowed privacy- beach was clean, water was great. My only complaint is that the restaurants at the Ritz were crazy expensive and better to go into town for dinner.
Stayed 3 nights in Jun 2019