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Mandarin Oriental, Sanya

5.0 star property
5-star beachfront hotel with 3 outdoor pools

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Photo gallery for Mandarin Oriental, Sanya

Coral Bay Deluxe Villa | Terrace/patio
Beach/ocean view
Courtyard
Minibar, in-room safe, desk, blackout drapes
3 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Reviews
9.4

Exceptional

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • PoolPoolPool
  • On private beachOn private beachOn private beach
  • Parking includedParking includedParking included

Explore the area

Map
12 Yuhai Road, Sanya, Hainan, 572000
  • Popular LocationDadong Sea1 min walk
  • Popular LocationDadonghai Beach16 min walk
  • Popular LocationPhoenix Island Sanya7 min drive
  • AirportSanya (SYX-Phoenix Intl.)20 min drive

Room options

View all photos for Ocean View Suite

Ocean View Suite | Minibar, in-room safe, desk, blackout drapes

Ocean View Suite

  • 1076 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Breeze Pavilion, Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Ocean Breeze Pavilion, Room, 1 King Bed

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Garden View

  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View | Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed, Ocean View

  • 560 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, 2 Double Beds, Ocean View

Beach/ocean view

Twin Room, 2 Double Beds, Ocean View

  • 560 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Twin Room, 2 Double Beds, Terrace

Twin Room, 2 Double Beds, Terrace | Minibar, in-room safe, desk, blackout drapes

Twin Room, 2 Double Beds, Terrace

  • 646 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Villa, Private Pool, Ocean View

View from room

Villa, Private Pool, Ocean View

  • 1615 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Terrace Room King

Separate tub and shower, rainfall showerhead, designer toiletries

Terrace Room King

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, Private Pool (South China Sea)

Villa, Private Pool (South China Sea) | Minibar, in-room safe, desk, blackout drapes

Villa, Private Pool (South China Sea)

  • 1615 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Room, 1 King Bed (Pool Pavillion)

Room, 1 King Bed (Pool Pavillion) | Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed (Pool Pavillion)

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Front Pavilion with Plunge Pool

Ocean Front Pavilion with Plunge Pool | Minibar, in-room safe, desk, blackout drapes

Ocean Front Pavilion with Plunge Pool

  • 560 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Coral Bay Deluxe Villa

Coral Bay Deluxe Villa | Minibar, in-room safe, desk, blackout drapes

Coral Bay Deluxe Villa

  • 1615 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Family Suite, Garden View

  • Sleeps 3
  • 1 King Bed

Similar properties

Room
The St. Regis Sanya Yalong Bay Resort
Pool
Spa
Kids pool
Waterslide
4.5 out of 5, Wonderful, (63)
The price is $180
per night
$210 total
includes taxes & fees
May 25 - May 26
The St. Regis Sanya Yalong Bay Resort

About the neighborhood

Sanya

Beachfront retreat .With a stay at this Jiyang District hotel, you'll be within half a mile (1 km) of Dadong Sea and 2 miles (3 km) of Dadonghai Beach. Sanya International Shopping Center and Luhuitou Park are also within 3 miles (5 km).

What's nearby

  • Dadong Sea - 1 min walk
  • Dadonghai Beach - 16 min walk
  • Sanya International Shopping Center - 6 min drive
  • Phoenix Island Sanya - 7 min drive
  • Luhuitou Park - 8 min drive

Getting around

  • Sanya (SYX-Phoenix Intl.) - 21 min drive

Restaurants

  • 兰州拉面 - 7 min drive
  • Maan Coffee - 8 min drive
  • Mee& Mian - 15 min drive
  • 壹加壹海鲜饺子 - 8 min drive
  • 南国天府 - 9 min drive

About this property

Mandarin Oriental, Sanya

5-star beachfront hotel with 3 outdoor pools
Simply walk outside to smell the salt air and watch the ocean waves from the sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Mandarin Oriental, Sanya you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a children's pool, a steam room, and a fitness center. Self parking is free.

This 5-star Sanya hotel is smoke free.

  • 278 guestrooms or units
  • 6 levels
  • 3 dining venues
  • 2 bars or lounges
  • Built in 2009
  • Deli
  • Kid's club (surcharge)
  • Supervised kid's activities
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Mandarin Oriental, Sanya offers 278 accommodations with DVD players and minibars. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Sanya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

水疗谷 has 18 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 10 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, German, Russian, Spanish

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Free area shuttle
  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Area shuttle
  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CNY 253 per person
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18 holes of golf
  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Fishing
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Gym
  • Kayaking
  • Parasailing
  • Playground
  • Sailing
  • Shopping
  • Snorkeling
  • Steam room
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels

Outdoor space

  • Balcony/patio

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CNY 1200 per pet, per stay, plus a deposit of CNY 5000 per stay

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 620.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 253 per person
  • Airport shuttle fee: CNY 900 per vehicle (one way)
  • Pet deposit: CNY 5000 per stay
  • Pet fee: CNY 1200 per pet, per stay
  • Rollaway bed fee: CNY 620.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Mandarin Oriental Hotel Sanya
Mandarin Oriental Sanya
Sanya Mandarin Oriental
Mandarin Oriental, Sanya Hainan
Mandarin Oriental, Sanya Hotel Sanya
Mandarin Oriental Sanya Hotel
Mandarin Oriental Hotel Sanya
Mandarin Oriental, Sanya Hotel
Mandarin Oriental, Sanya Sanya
Mandarin Oriental, Sanya Hotel Sanya

Frequently asked questions

How close is Mandarin Oriental, Sanya to the airport?

Mandarin Oriental, Sanya is 12.9 mi (21-min drive) away from the Sanya (SYX-Phoenix Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Mandarin Oriental, Sanya?

As of May 11, 2024, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Sanya on May 16, 2024 start from $237.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mandarin Oriental, Sanya have an airport shuttle?

Mandarin Oriental, Sanya offers an airport shuttle 24 hours a day, on request, for a charge of CNY 900 per vehicle, one way.

How close is Mandarin Oriental, Sanya to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does Mandarin Oriental, Sanya offer free breakfast?

Free breakfast isn’t provided at Mandarin Oriental, Sanya, but buffet breakfast is offered for a fee of CNY 253 per person. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Mandarin Oriental, Sanya?

No, there is no casino at this hotel.

What time is check-in at Mandarin Oriental, Sanya?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Mandarin Oriental, Sanya?

This hotel offers free self parking.

Does Mandarin Oriental, Sanya have a pool?

Mandarin Oriental, Sanya features 3 outdoor pools and a children's pool.

Does Mandarin Oriental, Sanya have a restaurant?

There are 3 onsite restaurants, offering options like Chinese cuisine, a beachfront location, and ocean views.

Does Mandarin Oriental, Sanya have a spa?

Pamper yourself with a day at 水疗谷, where you can enjoy massages, mani/pedis, and facials.

How close is Mandarin Oriental, Sanya to downtown Sanya?

Mandarin Oriental, Sanya is 3.4 mi away from Sanya.

Mandarin Oriental, Sanya Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 60 out of 83 reviews" "
Rating 8 - Good. 17 out of 83 reviews" "
Rating 6 - Okay. 4 out of 83 reviews" "
Rating 4 - Poor. 2 out of 83 reviews" "
Rating 2 - Terrible. 0 out of 83 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The complex is a little jaded but the guest service is the best I have ever experienced..and I travel a lot. All staff very friendly and the whole place was extremely clean.
Stayed 3 nights in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sanya Mandarin stay
2nd time staying at the same resort and actually the same room. Great environment and friendly staff. Stayed in the resort for all 4 days!
Stayed 4 nights in Oct 2021

10/10 Excellent

MA GUADALUPE

Stayed 2 nights in Jun 2021

10/10 Excellent

Lars

Stayed 5 nights in May 2020

10/10 Excellent

Jae Young

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing place
Very accomodative and relax environment overall
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Please Bring Back Foreign Service Professionals
This is the Mandarin Oriental at $300/night, so of course I hold them to a higher standard. The hotel room and views were amazing - the grounds are nice, and the amenities are great. But the service isn't what I'd expect from a 5-star hotel. The foreign staff were great: Mihai at the reception helped get us into our room when it seemed the Chinese staff were bumbling through our check-in process, and went out of his way to make things go smoothly, especially at check-in. Seems that as Chinese hotels have cut back on foreign staff, the service has decreased, with several small but noticeable moments that stood out: 1. Withing 5 minutes of checking into our room, a service worker arrived unannounced and had to come in to change a lightbulb - something that should have been taken care of before our arrival, and certainly could have come with a phone call to warn us. 2. We stepped out of our room and noticed an emply cart passing, and asked "Can you please take us to the beach?" The driver simply said "No." and drove off... Was kinda surprised that he didn't at least offer to call us a ride. 3. At the restaurant "Fresh", the staff were fairly clueless as to how to describe the portion size, and struggled to open a bottle of beer. 4. At breakfast they took our orders for coffee, and after 10 minutes no coffee had arrived. I put in a second order, and they got very nervous and put some urgency in delivering our coffee - when it arrived it wasn't the right order.
Stayed 1 night in Oct 2018

10/10 Excellent

GEORGIOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plesant stay.
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tip-top service and excellent location.
The staff service was just amazing. Special mention to Cathy at breakfast who served with such warmth and enthusiasm, even preparing us some fruits for our excursion, and also Francis from reception who even came out to greet us goodbye at the end of stay. The whole team from buggy staff to reception to restaurant was young and hospitable. Excellent facilities and the convenience to downtown, yet secluded on a private beach, makes Sanya Mandarin a top 5-star hotel!

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort