6/10 Okay
LaTasha
Traveled with group
Jan 16, 2024
Disliked: Staff & service, amenities
My experience at Margaritaville was deeply disappointing. While the resort may have been clean and well-maintained, it was overshadowed by several significant drawbacks.
The frequent power outages were a major inconvenience. It's frustrating to be staying at a supposedly luxurious resort only to find yourself without electricity for extended periods.
Additionally, the limited dining options and poor-quality food further dampened our stay. We had hoped for a variety of culinary experiences but were met with disappointment instead. The fact that there was only one restaurant option available during our visit was truly disheartening.
Furthermore, the lack of staff and missing amenities described on their website added to our frustrations. It felt as though we were not receiving the level of service we had expected or paid for.
The explanation that this was their "down season" did little to alleviate our concerns. If it truly was their off-peak period, why continue taking reservations and providing subpar service? This inconsistency left us questioning their commitment to guest satisfaction.
Moreover, the logistical challenges surrounding transportation highlighted another flaw in Margaritaville's operations. Having such limited boat schedules meant that guests were essentially stranded on or off the island if they missed those specific departure times – an unacceptable situation for any vacation destination.
LaTasha
Stayed 5 nights in Jan 2024
