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ARCOTEL Castellani Salzburg

4.0 star property
Eco-certified hotel with free WiFi, connected to a shopping center in Salzburg

Choose dates to view prices

Photo gallery for ARCOTEL Castellani Salzburg

Bar (on property)
Exterior
Exterior
Premium bedding, in-room safe, blackout drapes, soundproofing
2 restaurants, breakfast served
Reviews
8.4

Very good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast available
  • Free WiFiFree WiFiFree WiFi
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Restaurant

Check out the area

Map
Alpenstrasse 6, Salzburg, Salzburg, 5020
  • Popular LocationFortress Hohensalzburg16 min walk
  • Popular LocationSalzburg Cathedral17 min walk
  • Popular LocationSalzburg Christmas Market19 min walk

Room options

View all photos for Superior Double Room

Superior Double Room | Premium bedding, in-room safe, blackout drapes, soundproofing

Superior Double Room

  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, blackout drapes, soundproofing

Deluxe Room

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, blackout drapes, soundproofing

Junior Suite

  • 344 sq ft
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Front of property
Cocoon Salzburg
Pet friendly
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Breakfast available
Bar
4.5 out of 5, Wonderful, (585)
The price is $107
per night
$122 total
includes taxes & fees
May 29 - May 30
Cocoon Salzburg

About the neighborhood

Salzburg

Salzburg-Süd stay.Your stay at this Salzburg-Süd hotel places you within 2 miles (3 km) of Nonnberg Abbey and Stift Nonnberg. Mozart Monument and Salzburg Glockenspiel are also within 2 miles (3 km).

What's nearby

  • Fortress Hohensalzburg - 16 min walk
  • Salzburg Cathedral - 17 min walk
  • Salzburg Christmas Market - 19 min walk
  • Mozart's Birthplace - 3 min drive
  • Mirabell Palace and Gardens - 3 min drive

Getting around

  • Salzburg Aigen S-Bahn - 5 min drive
  • Salzburg Aiglhof Station - 6 min drive
  • W.A. Mozart Airport (SZG) - 20 min drive

Restaurants

  • 220 Grad Nonntal - 11 min walk
  • Chinesische Mauer Chinarestaurant Lin - 3 min drive
  • Steinlechners Bar - 2 min drive
  • Unikum - 9 min walk
  • Ben's Cafe - 2 min drive

About this property

ARCOTEL Castellani Salzburg

Eco-certified hotel with free WiFi, connected to a shopping center in Salzburg
There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3983 square feet (370 square meters) and includes conference space. A fitness center, a library, and a terrace are also featured at the eco-certified ARCOTEL Castellani Salzburg. Parking is available for a fee.

  • 154 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Meeting rooms
  • 3983 sq ft of conference space
  • 370 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Bellhop
  • Elevator
  • Water dispenser
  • Lockers available
  • Bar or lounge
ARCOTEL Castellani Salzburg offers 154 accommodations with safes and hair dryers. Beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, German

Property amenities

Family friendly

  • Art supplies
  • Children's books
  • Free crib
  • Highchair
  • Laundry facilities
  • Rollaway/extra bed
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 23 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: EUR 22 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 48-inch LED TV with satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50.00
  • A tax is imposed by the city: EUR 1.75 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Covered self parking fee: EUR 23 per day
  • Pet fee: EUR 15 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Eurocard. Cash is not accepted. Contactless check-in and contactless check-out are available.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Castellani Parkhotel
Castellani Parkhotel Hotel
Castellani Parkhotel Hotel Salzburg
Castellani Parkhotel Salzburg
ARCOTEL Castellani Salzburg Hotel
ARCOTEL Castellani Hotel
ARCOTEL Castellani Salzburg
ARCOTEL Castellani
ARCOTEL Castellani Salzburg Hotel
ARCOTEL Castellani Salzburg Salzburg
ARCOTEL Castellani Salzburg Hotel Salzburg

Frequently asked questions

How close is ARCOTEL Castellani Salzburg to the airport?

ARCOTEL Castellani Salzburg is 10.7 mi (20-min drive) away from the W.A. Mozart Airport (SZG) airport, the closest popular airport to the property.

How much does it cost to stay at ARCOTEL Castellani Salzburg?

As of May 15, 2024, prices found for a 1-night stay for 2 adults at ARCOTEL Castellani Salzburg on May 20, 2024 start from $141.46, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does ARCOTEL Castellani Salzburg have an airport shuttle?

Airport shuttle services are not available at ARCOTEL Castellani Salzburg.

Does ARCOTEL Castellani Salzburg offer free breakfast?

Free breakfast isn’t provided at ARCOTEL Castellani Salzburg, but buffet breakfast is offered for a fee of EUR 22 per person. It's available every day from 6:30 AM to 11:00 AM.

Is there a casino at ARCOTEL Castellani Salzburg?

No, there is no casino at this hotel, but Klessheim Palace Casino (10-min drive) is nearby.

What time is check-in at ARCOTEL Castellani Salzburg?

Check-in begins at 3:00 PM.

Is there free parking at ARCOTEL Castellani Salzburg?

Free parking is not available at this hotel. Self parking is available for EUR 23 per day.

Does ARCOTEL Castellani Salzburg have a pool?

ARCOTEL Castellani Salzburg does not have a pool.

Does ARCOTEL Castellani Salzburg have a restaurant?

There are 2 onsite restaurants, offering options like al fresco dining, happy hour, and light fare.

Does ARCOTEL Castellani Salzburg have a spa?

There are no spa services available at this hotel.

How close is ARCOTEL Castellani Salzburg to downtown Salzburg?

ARCOTEL Castellani Salzburg is 0.6 mi away from Kleingmain.

ARCOTEL Castellani Salzburg Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 227 out of 524 reviews" "
Rating 8 - Good. 198 out of 524 reviews" "
Rating 6 - Okay. 67 out of 524 reviews" "
Rating 4 - Poor. 19 out of 524 reviews" "
Rating 2 - Terrible. 13 out of 524 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Arlene

Stayed 2 nights in Dec 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotel and the area
Stayed 5 nights in Dec 2023

6/10 Okay

Amandeep

Traveled with partner
Liked: Cleanliness, amenities
To order room service, one has to go down to the reception. No intercom. Maintenance issue was not resolved even after asking for two days. Finally gave up on it. Breakfast selection can be better.
Stayed 3 nights in Dec 2023

2/10 Terrible

Karen

Disliked: Staff & service
Horrible staff and customer service. Snow storm prevented travel to hotel area. Snow storm was on news. Attempted to call the hotel without any answer, emailed them without a response. Finally received a response telling me they couldn't help me because i booked through a third party. Was charged full price to include five breakfasts we were not there to have. Refused to be helpful in any way. The storm made local news today showing how it shut down all trains to the area. I will never book with this chain again. So unprofessionalism. Stay away if you want good customer service

2/10 Terrible

Karen

Traveled with family
Disliked: Staff & service
Horrible customer service. Tried calling the property numerous times when all the trains were canceled due to a snow storm. They did not answer the phone and then charged me the full rate stating i did not cancel in time. I will be sure to never book through this chain again.

10/10 Excellent

BYOUNGJUNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

BYOUNGJUNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Luke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel, lovely room. Our only feedback to stop it being a 5 was that the shower could of been better - quite a minor thing but when walking round in cold we both enjoy hot shower when back. Hotel spotlessly clean too, we really enjoyed our time in the hotel and Salzburg.
Stayed 2 nights in Nov 2023

4/10 Poor

Martin

Stayed 1 night in Oct 2023

10/10 Excellent

Ian

Stayed 1 night in Sep 2023