Candlewood Suites Roanoke Airport, an IHG Hotel

2.5 star property
Enjoy the free WiFi at this Roanoke hotel

Choose dates to view prices

Photo gallery for Candlewood Suites Roanoke Airport, an IHG Hotel

Restaurant
Property amenity
Property amenity
Desk, free WiFi, bed sheets
Daily buffet breakfast for a fee
Reviews
7.6

Good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • KitchenKitchenKitchen
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • GymGymGym

Explore the neighborhood

Map
3315 Ordway Drive, Roanoke, VA, 24017
  • Popular LocationValley View Mall4 min drive
  • AirportRoanoke, VA (ROA-Roanoke Regional)4 min drive
  • Popular LocationBerglund Center6 min drive
  • Popular LocationCarilion Roanoke Memorial Hospital9 min drive

Room options

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Communications, Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

Studio Suite, Multiple Beds

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Queen Beds, Accessible (Access Tub)

  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible (Access Tub)

  • Sleeps 2
  • 1 King Bed

Standard Suite

  • Sleeps 2
  • 1 Twin Bed

Studio Suite, 2 Queen Beds (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Roanoke

In Roanoke .Stay at this Roanoke hotel and you'll be within 2 miles (3 km) of Valley View Mall and 6 miles (10 km) of Splash Valley at Green Ridge Recreation Center. St. Andrews Catholic Church and Salem VA Medical Center are also within 6 miles (10 km).

What's nearby

  • Valley View Mall - 4 min drive
  • Berglund Center - 6 min drive
  • Splash Valley at Green Ridge Recreation Center - 7 min drive
  • Virginia Museum of Transportation - 7 min drive
  • Carilion Roanoke Memorial Hospital - 9 min drive

Getting around

  • Roanoke Station - 6 min drive
  • Roanoke Regional Airport (ROA) - 5 min drive

Restaurants

  • Cookout - 3 min drive
  • Chick-Fil-A - 5 min drive
  • McDonald's - 4 min drive
  • Golden Corral - 4 min drive
  • Cheddar's Scratch Kitchen - 4 min drive

About this property

Candlewood Suites Roanoke Airport, an IHG Hotel

Enjoy the free WiFi at this Roanoke hotel
WiFi is free in public spaces. You'll find a business center on site. Candlewood Suites Roanoke Airport, an IHG Hotel also features a fitness center, laundry facilities, and an elevator.

This Roanoke hotel is smoke free.

  • 73 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Elevator
  • No smoking on site
Candlewood Suites Roanoke Airport, an IHG Hotel offers 73 accommodations with coffee/tea makers. Flat-screen televisions are featured in guestrooms. Accommodations all include kitchens.

This Roanoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones.

Languages

English

Property amenities

Family friendly

  • In-room kitchen
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 5 to 10 for adults and USD 5 to 10 for children

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Kitchen

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 50 per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 5–10 for adults, and USD 5–10 for children
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Candlewood Suites Roanoke Valley View an IHG Hotel
Candlewood Suites Roanoke Airport, an IHG Hotel Hotel
Candlewood Suites Roanoke Airport, an IHG Hotel Roanoke
Candlewood Suites Roanoke Airport, an IHG Hotel Hotel Roanoke

Frequently asked questions

How close is Candlewood Suites Roanoke Airport, an IHG Hotel to the airport?

Candlewood Suites Roanoke Airport, an IHG Hotel is 2.4 mi (5-min drive) away from the Roanoke Regional Airport (ROA) airport, the closest popular airport to the property.

How much does it cost to stay at Candlewood Suites Roanoke Airport, an IHG Hotel?

As of May 14, 2024, prices found for a 1-night stay for 2 adults at Candlewood Suites Roanoke Airport, an IHG Hotel on May 20, 2024 start from $103.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Candlewood Suites Roanoke Airport, an IHG Hotel have an airport shuttle?

Airport shuttle services are not available at Candlewood Suites Roanoke Airport, an IHG Hotel.

Does Candlewood Suites Roanoke Airport, an IHG Hotel offer free breakfast?

Free breakfast isn’t offered at Candlewood Suites Roanoke Airport, an IHG Hotel, but buffet breakfast is offered for a fee of between USD 5 and 10 for adults, USD 5 and 10 for children. It's available every day from 6:00 AM to 10:00 AM.

Is there a casino at Candlewood Suites Roanoke Airport, an IHG Hotel?

No, there is no casino at this hotel.

What time is check-in at Candlewood Suites Roanoke Airport, an IHG Hotel?

Check-in begins at 3:00 PM.

Is there free parking at Candlewood Suites Roanoke Airport, an IHG Hotel?

Free parking is not available at this hotel.

Does Candlewood Suites Roanoke Airport, an IHG Hotel have a pool?

Candlewood Suites Roanoke Airport, an IHG Hotel does not have a pool.

Does Candlewood Suites Roanoke Airport, an IHG Hotel have a spa?

There are no spa services available at this hotel.

How close is Candlewood Suites Roanoke Airport, an IHG Hotel to downtown Roanoke?

Candlewood Suites Roanoke Airport, an IHG Hotel is 3.4 mi away from Roanoke.

Candlewood Suites Roanoke Airport, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 23 out of 53 reviews" "
Rating 8 - Good. 9 out of 53 reviews" "
Rating 6 - Okay. 7 out of 53 reviews" "
Rating 4 - Poor. 11 out of 53 reviews" "
Rating 2 - Terrible. 3 out of 53 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Marie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and clean. It’s great to have a bar on site. No need to go out to eat. Very convenient.
Stayed 1 night in Feb 2024

10/10 Excellent

MICHAEL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always like this location, it close, convenient for my visit.
Stayed 2 nights in Jan 2024

10/10 Excellent

Christopher

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Loren

I wanted to stay here, because my family had a reunion there in 1982 when I was only 12 years old; and I haven't been there since. A reutrn to Roanoke was a unique experience. Awesome!!!
Stayed 1 night in Dec 2023

4/10 Poor

Terri

Traveled with family
Disliked: Property conditions & facilities
The hotel is descent although we were confused because we didn’t realize The Candlewood Suites and Holiday Inn were connected… All the signs indicated Holiday Inn! The room we were placed in was nice and clean but unfortunately we later learned it didn’t have a cable box or internet capabilities so we couldn’t watch TV or stream shows on our iPads. The hostess from the front desk did come to our room to try to help us but it wasn’t anything she could do because both (internet and cable boxes) had apparently been stolen out of the room.; something she indicated happens quite often there. They couldn’t move us to another room because they were sold out due to “bus loads” of children coming to check in around midnight. Well we definitely knew when they arrived because around 1am, we were awakened by running, yelling and laughing up and down the hallway for about an hour straight. The next day they moved us to another room which was right by an elevator and apparently right next door to someone with a dog. So, every time someone would walk to the elevator talking, the dog would bark hysterically. We called to ask to be moved again and was told they would get back to us but didn’t. So, needless to say we did not get good night’s sleep!
Stayed 2 nights in Nov 2023

10/10 Excellent

Adel

Liked: Cleanliness, staff & service, property conditions & facilities
Room very clean, upgraded, neat.
Stayed 1 night in Nov 2023

4/10 Poor

Melissa

Liked: Cleanliness, staff & service
Disliked: Room comfort
Expected more from IHC group.
We reserved a king bed but they gave us a double bed room. When we asked they said they didn’t have any more. The family beside us had a king bed and reserved a double bed room. We were given free breakfast tickets. Breakfast was…..ok.
Stayed 2 nights in Oct 2023

10/10 Excellent

Gwendolyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This revised review we had a wonderful checkin on Saturday, the 28th the young African American man was friendly, and courteous. The room was beautiful clean and more than what I expected. We usually stay at the Marriott courtyard up the street on friend and family discount. But change and got room at the Candlewood. We no longer will stat at Marriott. But, Sunday when we checked out at 6:15am the front desk person bald man was not friendly he didn't even speak at all. Gwendolyn
Stayed 1 night in Oct 2023

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for an Overnight!
At first I was a little confused about the location. However, after determining that this hotel is also in a building with Holiday Inn, all was well. The check in process was easy. The front desk staff were pleasant. You can tell that this property has been around for a while. However, it appears it has recently undergone renovation. The room was great. We had a king suite that was a great size. It offered a kitchenette and sitting chair with a lap desk. The bed was very comfortable. The bathroom was great. I don’t have anything negative to say.
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The hotel seemed new and updated at first glance but upon getting to our room we were disappointed to find the bathroom door would not close. In the morning, we also discovered there was no hot water and were unable to shower before needing to depart. The hotel listing also advertised free breakfast. We showed up to the area and we’re told it was $9.99 cost per person. Upon questioning the front desk, we were given two vouchers for the breakfast but every food option was empty. We expressed these issues without so much of an apology offered.
Stayed 1 night in Oct 2023