Balmoral Lodge

4.0 star property
4-star lodge near Queenstown Gardens

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Photo gallery for Balmoral Lodge

Deluxe Studio | Lake view
Exterior detail
Exterior
View from property
Luxury Apartment, 2 Bedrooms | Bathroom | Free toiletries, hair dryer, bathrobes, towels
Reviews
9.6

Exceptional

Popular amenities

  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping

Check out the area

Map
24 York Street, Queenstown, Otago, 9348
  • Popular LocationQueenstown Gardens10 min walk
  • Popular LocationKiwi and Birdlife Park18 min walk
  • Popular LocationSkyline Queenstown20 min walk
  • AirportQueenstown (ZQN-Queenstown Intl.)8 min drive

Room options

Deluxe Studio Suite

  • Lake view
  • Sleeps 3
  • 1 King Bed

Luxury Studio, 1 King Bed, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

Luxury Apartment, 2 Bedrooms

  • 377 sq ft
  • Lake view
  • Sleeps 4
  • 2 King Beds and 2 Twin Beds OR 2 King Beds and 4 Twin Beds

Deluxe Studio

  • 301 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Superior Double Room

  • Lake view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the neighborhood

Queenstown

City center stay.Within a 15-minute walk of this Queenstown City Centre lodge, you'll find Queenstown Gardens and TSS Earnslaw Steamship. Lake Wakatipu and Skyline Queenstown are also within 2 miles (3 km).

What's nearby

  • Queenstown Gardens - 10 min walk
  • Skycity Queenstown Casino - 13 min walk
  • Kiwi and Birdlife Park - 18 min walk
  • Skyline Queenstown - 20 min walk
  • Bob's Peak - 14 min drive

Getting around

  • Queenstown Intl. Airport (ZQN) - 8 min drive

Restaurants

  • Fat Badgers Pizza - 12 min walk
  • The World Bar - 13 min walk
  • McDonald's - 11 min walk
  • Kfc - 11 min walk
  • Starbucks - 11 min walk

About this property

Balmoral Lodge

4-star lodge near Queenstown Gardens
As a guest of Balmoral Lodge, you'll find a terrace, barbecue grills, and ski storage. WiFi and wired Internet are free in public spaces. Balmoral Lodge also features tour/ticket assistance, a garden, and laundry facilities. Self parking is free. A complete renovation of Balmoral Lodge was completed in July 2022.

This 4-star Queenstown lodge is smoke free.

  • 6 guestrooms or units
  • 3 levels
  • Ski equipment storage
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • No smoking on site
Balmoral Lodge offers 6 accommodations with coffee/tea makers and bathrobes. Beds feature premium bedding. LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Queenstown lodge provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Portuguese

Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Ski shuttle nearby
  • Free extended parking on site

Things to do

  • Books
  • Hiking/biking trails
  • Piano
  • Ski storage
  • Video library

Accessibility

  • No elevator

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 8:30 PM
Guests will receive key retrieval information
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests should note that the Gorge Road Apartment is located approximately a 5-minute drive from the property. Check-in and key collection is based at the property located at 24 York Street.

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
    For guests' safety, the property includes a smoke detector in each accommodation.

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Balmoral Lodge
Balmoral Lodge Queenstown
Balmoral Queenstown
Balmoral Lodge Lodge
Balmoral Lodge Queenstown
Balmoral Lodge Lodge Queenstown

Frequently asked questions

How close is Balmoral Lodge to the airport?

Balmoral Lodge is 4.4 mi (8-min drive) away from the Queenstown Intl. Airport (ZQN) airport, the closest popular airport to the property.

Does Balmoral Lodge have an airport shuttle?

Airport shuttle services are not available at Balmoral Lodge.

How close is Balmoral Lodge to the beach?

This lodge is a short 11-minute walk from Queenstown Beach and 3.6 mi (7-min drive) from Frankton Beach. Don't forget your sunscreen!

Does Balmoral Lodge offer free breakfast?

Balmoral Lodge does not offer free breakfast.

Is there a casino at Balmoral Lodge?

No, there is no casino at this lodge, but Skycity Queenstown Casino (13-min walk) and SKYCITY Wharf Casino (16-min walk) are nearby.

What time is check-in at Balmoral Lodge?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM.

Is there free parking at Balmoral Lodge?

This lodge offers free self parking and extended parking.

Does Balmoral Lodge have a pool?

Balmoral Lodge does not have a pool.

Does Balmoral Lodge have a spa?

There are no spa services available at this lodge.

How close is Balmoral Lodge to downtown Queenstown?

Balmoral Lodge is 0.5 mi away from Queenstown.

Balmoral Lodge Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 91 out of 111 reviews" "
Rating 8 - Good. 15 out of 111 reviews" "
Rating 6 - Okay. 3 out of 111 reviews" "
Rating 4 - Poor. 2 out of 111 reviews" "
Rating 2 - Terrible. 0 out of 111 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jean

Just amazing! Loved everything about it. Rafaela was absolutely wonderful.
Stayed 2 nights in Feb 2024

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balmoral Lodge is a house up the hill from the centre of Queenstown. It is a nice clean house and our room had its own good clean bathroom and shower. The lady who comes in each day to clean the rooms is so kind and helpful and did our washing for us. It is a steep hill to walk from town but if you don't want the 10 minute walk it's easy enough to grab a cab.
Stayed 2 nights in Jan 2024

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Great Views. Subpar Everywhere Else.
We spent 12 nights in New Zealand and the two at the Balmoral were the lowlight. While the view was magnificent and exactly as pictured, the room itself was stuffy, with mold in the heavy curtains, carpets, or both. The Balmoral uses candles and incense and open windows to mask the room's condition; when Queenstown's colder evening temps led to closing our room's windows, the inside air not only became unpleasant, but for anyone with allergies or any respiratory issues, nearly unbreathable (note that without screens on the windows, bugs and flies also freely entered...which is not a fault of the owner/operator, just something to be aware of as a future guest). We spent the first night weighing whether to check-out early and eat the cost of our second night (as the Hotels.com booking, done weeks earlier, was non-refundable, a red flag to us for future bookings) and only limited options (during high season, for under $400/night) prevented that outcome. With that all said, for older couples this place may be exactly what they're after! But for us it was not. Details like a bathtub with a rounded half shower curtain were odd and the uphill location (that provided the great view) requires a fitness level for returning at night's end.
Stayed 2 nights in Jan 2024

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible view from room!
Stayed 2 nights in Jan 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024

10/10 Excellent

Ruben

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Sumev

Stayed 2 nights in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the Balmoral Lodge! The lodge was nice and clean and provided for a wonderful holiday!
Stayed 2 nights in Nov 2023

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay here.
Stayed 6 nights in Nov 2023

10/10 Excellent

Juliana

Traveled with group
Liked: Amenities
The hosts were so welcoming and generous. The place is beautiful with a wonderful view.
Stayed 2 nights in Oct 2023