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Pinnacle Resorts 220

4.0 star property
4-star aparthotel near Playa de los Muertos

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Pinnacle Resorts 220

Photo gallery for Pinnacle Resorts 220

Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
Front of property
Premium bedding, in-room safe, individually decorated
32-inch flat-screen TV with cable channels, TV
Luxury Penthouse, 2 Bedrooms, Ocean View | Terrace/patio

Overview of Pinnacle Resorts 220

Reviews
9.2

Wonderful

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Pool
  • SpaSpaSpa
  • Outdoor SpaceOutdoor SpaceOutdoor Space
  • Parking includedParking includedParking included
  • KitchenKitchenKitchen

Check out the area

Map
Pulpito 220, Puerto Vallarta, JAL, 48380
  • Popular LocationPlaya de los Muertos4 min walk
  • Popular LocationMalecon2 min drive
  • Popular LocationCruise Ship Terminal8 min drive
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)32 min drive

Room options

View all photos for Luxury Suite, 2 Bedrooms, Ocean View

Premium bedding, in-room safe, individually decorated

Luxury Suite, 2 Bedrooms, Ocean View

  • 935 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Townhome, 2 Bedrooms, Mezzanine

Premium bedding, in-room safe, individually decorated

Deluxe Townhome, 2 Bedrooms, Mezzanine

  • 1108 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Luxury Suite, 2 Bedrooms, Partial Ocean View

Terrace/patio

Luxury Suite, 2 Bedrooms, Partial Ocean View

  • 935 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Suite, 1 Bedroom, Mountain View

Premium bedding, in-room safe, individually decorated

Deluxe Suite, 1 Bedroom, Mountain View

  • 680 sq ft
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 2 Bedrooms, Ocean View

Premium bedding, in-room safe, individually decorated

Luxury Suite, 2 Bedrooms, Ocean View

  • 935 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Luxury Suite, 2 Bedrooms, Partial Ocean View

Terrace/patio

Luxury Suite, 2 Bedrooms, Partial Ocean View

  • 935 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Luxury Suite, 2 Bedrooms, Ocean View

Premium bedding, in-room safe, individually decorated

Luxury Suite, 2 Bedrooms, Ocean View

  • 935 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Luxury Suite, 2 Bedrooms, Partial Ocean View

Terrace/patio

Luxury Suite, 2 Bedrooms, Partial Ocean View

  • 935 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Luxury Penthouse, 1 Bedroom, Mountain View

Terrace/patio

Luxury Penthouse, 1 Bedroom, Mountain View

  • 680 sq ft
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Mountain View

Premium bedding, in-room safe, individually decorated

Deluxe Suite, 1 Bedroom, Mountain View

  • 680 sq ft
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Mountain View

Premium bedding, in-room safe, individually decorated

Deluxe Suite, 1 Bedroom, Mountain View

  • 680 sq ft
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Mountain View

Premium bedding, in-room safe, individually decorated

Deluxe Suite, 1 Bedroom, Mountain View

  • 680 sq ft
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 2 Bedrooms, Ocean View, Corner

Premium bedding, in-room safe, individually decorated

Luxury Suite, 2 Bedrooms, Ocean View, Corner

  • 1176 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Luxury Penthouse, 1 Bedroom, Mountain View

Terrace/patio

Luxury Penthouse, 1 Bedroom, Mountain View

  • 680 sq ft
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 2 Bedrooms, Ocean View, Corner

Premium bedding, in-room safe, individually decorated

Luxury Suite, 2 Bedrooms, Ocean View, Corner

  • 1176 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Luxury Penthouse, 2 Bedrooms, Ocean View

Luxury Penthouse, 2 Bedrooms, Ocean View | Premium bedding, in-room safe, individually decorated

Luxury Penthouse, 2 Bedrooms, Ocean View

  • 1105 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Luxury Suite, 2 Bedrooms, Partial Ocean View

Terrace/patio

Luxury Suite, 2 Bedrooms, Partial Ocean View

  • 935 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Suite, 1 Bedroom, Mountain View

Premium bedding, in-room safe, individually decorated

Deluxe Suite, 1 Bedroom, Mountain View

  • 680 sq ft
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Mountain View

Premium bedding, in-room safe, individually decorated

Deluxe Suite, 1 Bedroom, Mountain View

  • 680 sq ft
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Mountain View

Premium bedding, in-room safe, individually decorated

Deluxe Suite, 1 Bedroom, Mountain View

  • 680 sq ft
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Mountain View

Premium bedding, in-room safe, individually decorated

Deluxe Suite, 1 Bedroom, Mountain View

  • 680 sq ft
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Mountain View

Premium bedding, in-room safe, individually decorated

Deluxe Suite, 1 Bedroom, Mountain View

  • 680 sq ft
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Mountain View

Premium bedding, in-room safe, individually decorated

Deluxe Suite, 1 Bedroom, Mountain View

  • 680 sq ft
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Mountain View

Premium bedding, in-room safe, individually decorated

Deluxe Suite, 1 Bedroom, Mountain View

  • 680 sq ft
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Mountain View

Premium bedding, in-room safe, individually decorated

Deluxe Suite, 1 Bedroom, Mountain View

  • 680 sq ft
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Penthouse, 1 Bedroom, Mountain View

Terrace/patio

Luxury Penthouse, 1 Bedroom, Mountain View

  • 680 sq ft
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Loft, 2 Bedrooms, Street View

Premium bedding, in-room safe, individually decorated

Deluxe Loft, 2 Bedrooms, Street View

  • 1573 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Loft, 2 Bedrooms, Street View

Premium bedding, in-room safe, individually decorated

Deluxe Loft, 2 Bedrooms, Street View

  • 1573 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Luxury Suite, 2 Bedrooms, Partial Ocean View

Terrace/patio

Luxury Suite, 2 Bedrooms, Partial Ocean View

  • 935 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Luxury Suite, 2 Bedrooms, Partial Ocean View

Terrace/patio

Luxury Suite, 2 Bedrooms, Partial Ocean View

  • 935 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Loft, 2 Bedrooms, Street View

Premium bedding, in-room safe, individually decorated

Deluxe Loft, 2 Bedrooms, Street View

  • 1573 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Townhome, 2 Bedrooms, Mezzanine

Premium bedding, in-room safe, individually decorated

Deluxe Townhome, 2 Bedrooms, Mezzanine

  • 1108 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for 2 Bed Partial Ocean View Corner Suite

2 Bed Partial Ocean View Corner Suite | Premium bedding, in-room safe, individually decorated

2 Bed Partial Ocean View Corner Suite

  • 1176 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Townhome, 2 Bedrooms, Mezzanine

Premium bedding, in-room safe, individually decorated

Deluxe Townhome, 2 Bedrooms, Mezzanine

  • 1108 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Luxury Suite, 2 Bedrooms, Ocean View, Corner

Premium bedding, in-room safe, individually decorated

Luxury Suite, 2 Bedrooms, Ocean View, Corner

  • 1176 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 4
  • 2 King Beds

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About the neighborhood

Puerto Vallarta

Romantic Zone stay.At this Romantic Zone aparthotel, you'll be within a 5-minute walk of Playa de los Muertos and Bay of Banderas. Also, Malecon is within 2 miles (3 km) and Cruise Ship Terminal is within 6 miles (10 km).
View more Aparthotels in Puerto VallartaOpens in a new window

What's nearby

  • Olas Altas Street - 1 min walk
  • Playa de los Muertos - 4 min walk
  • Los Muertos Pier - 4 min walk
  • Malecon - 2 min drive
  • Cruise Ship Terminal - 8 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 29 min drive

Restaurants

  • Blondies - 2 min walk
  • Tuna Azul - 3 min walk
  • Coco's Kitchen - 2 min walk
  • Sky Roof Pinnacle - 2 min walk
  • Tacos Revolución - 2 min walk

About this property

Entire place

Pinnacle Resorts 220

4-star aparthotel near Playa de los Muertos
Pinnacle Resorts 220 offers its guests an outdoor pool and a 24-hour fitness center. WiFi is free in public spaces. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A shuttle from the airport to the hotel (available on request) is available for a fee. A rooftop terrace, spa services, and tour/ticket assistance are also featured at Pinnacle Resorts 220. Self parking is free.

Smoking is allowed in designated areas at this 4-star Puerto Vallarta aparthotel.

  • 1 building
  • 35 guestrooms or units
  • 6 levels
  • Built in 2016
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
Pinnacle Resorts 220 offers 35 accommodations with washers/dryers and laptop-compatible safes. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Puerto Vallarta aparthotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and facials.

Languages

English, Spanish

Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • Facials
  • Massage
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport pick-up shuttle (surcharge) from 6:00 AM to 10:00 PM on request
  • Onsite parking available only on request
  • Free secured, covered self parking on site

Restaurants on site

  • Sky Lounge

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop

Dining

  • A bar/lounge
  • A poolside bar
  • A swim-up bar

Bedrooms

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower only
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 32-inch flat-screen TV with cable channels

Outdoor areas

  • Furnished balcony/patio
  • Rooftop terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total (up to 24 lbs per pet)
  • Fee: USD 30 per accommodation per stay
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Deposit: USD 100 per stay

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In an entertainment district

Things to do

  • 24-hour gym on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 35 units
  • 6 floors
  • Built in 2016
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 24 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 500 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 60 per vehicle (maximum occupancy 3)
  • Airport shuttle fee per child: USD 60 (from 3 to 18 years old)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 30 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. The property is professionally cleaned. Contactless check-out is available.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residences Pinnacle Aparthotel Puerto Vallarta
Residences Pinnacle Aparthotel
Residences Pinnacle Puerto Vallarta
Residences Pinnacle
Resorts Pinnacle 220 Aparthotel Puerto Vallarta
Resorts Pinnacle 220 Aparthotel
Resorts Pinnacle 220 Puerto Vallarta
Resorts Pinnacle 220
Pinnacle Resorts 220 Aparthotel Puerto Vallarta
Pinnacle Resorts 220 Aparthotel
Pinnacle Resorts 220 Puerto Vallarta
Residences by Pinnacle
Resorts by Pinnacle 220
Pinnacle Resorts 220 Aparthotel
Pinnacle Resorts 220 Puerto Vallarta
Pinnacle Resorts 220 Aparthotel Puerto Vallarta

Frequently asked questions

How close is Pinnacle Resorts 220 to the airport?

Pinnacle Resorts 220 is 8.5 mi (29-min drive) away from the Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) airport, the closest popular airport to the property.

How much does it cost to stay at Pinnacle Resorts 220?

As of May 3, 2024, prices found for a 1-night stay for 2 adults at Pinnacle Resorts 220 on May 4, 2024 start from $286.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Pinnacle Resorts 220 have an airport shuttle?

Pinnacle Resorts 220 offers a shuttle from the airport to the hotel from 6:00 AM to 10:00 PM, on request, for a charge of USD 60 per vehicle.

How close is Pinnacle Resorts 220 to the beach?

This aparthotel is a short 4-minute walk from Playa de los Muertos and 7-minute walk from Olas Altas Beach. Don't forget your sunscreen!

Does Pinnacle Resorts 220 offer free breakfast?

Pinnacle Resorts 220 does not offer free breakfast.

Is there a casino at Pinnacle Resorts 220?

No, there is no casino at this aparthotel, but Vallarta Casino (8-min drive) and Winclub Casino Platinum (9-min drive) are nearby.

What time is check-in at Pinnacle Resorts 220?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Pinnacle Resorts 220?

This aparthotel offers free self parking.

Does Pinnacle Resorts 220 have a pool?

Pinnacle Resorts 220 features an outdoor pool. Guests can enjoy pool access from 9:00 AM to 9:00 PM.

Does Pinnacle Resorts 220 have a restaurant?

Pinnacle Resorts 220 is home to Sky Lounge, which features ocean views and happy hour.

Does Pinnacle Resorts 220 have a spa?

This aparthotel doesn't have a spa, but it does offer massages and facials.

How close is Pinnacle Resorts 220 to downtown Puerto Vallarta?

Pinnacle Resorts 220 is 3.8 mi away from Puerto Vallarta.

Pinnacle Resorts 220 Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 641 out of 883 reviews" "
Rating 8 - Good. 157 out of 883 reviews" "
Rating 6 - Okay. 41 out of 883 reviews" "
Rating 4 - Poor. 23 out of 883 reviews" "
Rating 2 - Terrible. 21 out of 883 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Orlando

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
The trip turn out to be very disappointing. Not to put the total blame on Pinnacle, but using their VIP service it got intercepted by a time share scan artist. They need to protect their customers a little better at the airport. Also I order a few things for the room and no one responded to the request. The next responses was for the transfer and mini bar service. Needless to say when I check in they had both request, so I paid double. The mini bar and the original request. Mexico is just full of scam artist, be very cautious when visiting.
Stayed 2 nights in Jan 2024

10/10 Excellent

mark, chicago

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a and amazing modern condo in a cop location immaculately kept with five star service by all the staff a shout out goes to the front desk clerk who actually got a hold of the taxi cab that I left my phone in who is trying to hack it, and they convinced him to bring it back. We’ve already booked next year.
Stayed 5 nights in Jan 2024

10/10 Excellent

Maria Aurora

Liked: Cleanliness, amenities, property conditions & facilities
Nice people great service , Daniel Escamilla was one of the person who really helped us out an make our vacations more enjoyable guiding us through our stay in the resort and making sure everyone was able to provide the best for us, house kipper, taxis when we needed to go places and always with a great attitude. Thank you
Stayed 11 nights in Dec 2023

4/10 Poor

Tony

Disliked: Room comfort
Getting tired
The property is getting tired. Cracked tiles in the shower and both the pool towels and the room towels are ripped, stained and old.
Stayed 3 nights in Jan 2024

10/10 Excellent

Yosel

Traveled with group
Stayed 2 nights in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, room comfort
Great place to say
It is a great place to stay. Beautiful views and nice updated rooms. Great internet service. Comfortable bed.
Stayed 2 nights in Jan 2024

10/10 Excellent

Kristopher

Liked: Cleanliness, room comfort
Incredible property and staff!!
Stayed 6 nights in Jan 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Great place. I would not recommend using the VIP transportation from the airport to the Pinnacle. They were 2 hours late and no chargers were removed. We took a taxi back for half the cost and on time. The place was great otherwise. Highly recommend staying here.
Stayed 5 nights in Jan 2024

10/10 Excellent

Todd Michael

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Dec 2023

10/10 Excellent

Alejandro

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
La piscina nos encanto, agua caliente, esta de 10
Stayed 5 nights in Dec 2023