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Hotel Universal

2.0 star property
Hotel near Ribeira Square in Porto

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Hotel Universal

Photo gallery for Hotel Universal

Exterior
Standard Double Room, 1 Double Bed, City View | In-room safe, free WiFi, bed sheets, wheelchair access
Daily buffet breakfast (EUR 9.5 per person)
View from property
Reception

Overview of Hotel Universal

Reviews
7.6

Good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
Avenida Aliados 38, 1st Floor, Porto, 4000-064
  • Popular LocationPorto Cathedral7 min walk
  • Popular LocationRibeira Square11 min walk
  • Popular LocationPorto Historic Center13 min walk
  • AirportPorto (OPO-Dr. Francisco de Sa Carneiro)23 min drive

Room options

View all photos for Superior Double or Twin Room, 1 Double or 2 Twin Beds

Superior Double or Twin Room, 1 Double or 2 Twin Beds | In-room safe, free WiFi, bed sheets, wheelchair access

Superior Double or Twin Room, 1 Double or 2 Twin Beds

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Comfort Double Room, 1 Queen Bed, City View

Comfort Double Room, 1 Queen Bed, City View | In-room safe, free WiFi, bed sheets, wheelchair access

Comfort Double Room, 1 Queen Bed, City View

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | In-room safe, free WiFi, bed sheets, wheelchair access

Family Room

  • 237 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds, City View

Superior Twin Room, 2 Twin Beds, City View | In-room safe, free WiFi, bed sheets, wheelchair access

Superior Twin Room, 2 Twin Beds, City View

  • 10 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Triple Room, 3 Twin Beds

Superior Triple Room, 3 Twin Beds | In-room safe, free WiFi, bed sheets, wheelchair access

Superior Triple Room, 3 Twin Beds

  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Twin Standard Handicap Facilities

Twin Standard Handicap Facilities | Bathroom | Free toiletries, hair dryer, towels

Twin Standard Handicap Facilities

  • 258 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Triple Room, 3 Twin Beds

Standard Triple Room, 3 Twin Beds | In-room safe, free WiFi, bed sheets, wheelchair access

Standard Triple Room, 3 Twin Beds

  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room, 1 Large Twin Bed

Single Room, 1 Large Twin Bed | In-room safe, free WiFi, bed sheets, wheelchair access

Single Room, 1 Large Twin Bed

  • 97 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Double Room, 1 Double Bed, City View

Standard Double Room, 1 Double Bed, City View | In-room safe, free WiFi, bed sheets, wheelchair access

Standard Double Room, 1 Double Bed, City View

  • 118 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | In-room safe, free WiFi, bed sheets, wheelchair access

Standard Twin Room, 2 Twin Beds

  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Porto

City center stay.A stay at this Centro / Baixa hotel places you steps from Porto Historic Center and a 5-minute walk from Porto City Hall. Ribeira Square and Aliados Square are also within half a mile (1 km).

What's nearby

  • Porto City Hall - 4 min walk
  • Livraria Lello - 6 min walk
  • Porto Cathedral - 7 min walk
  • Ribeira Square - 11 min walk
  • Porto Historic Center - 13 min walk

Getting around

  • Av. Aliados Stop - 1 min walk
  • São Bento Station - 3 min walk
  • Porto Airport (OPO) - 32 min drive

Restaurants

  • McDonald's - 1 min walk
  • Nola Kitchen - 2 min walk
  • Café Guarany - 2 min walk
  • Hard Rock Café Porto - 2 min walk
  • Maison Albar Hotels - Le Monumental Palace - 2 min walk

About this property

Hotel Universal

Hotel near Ribeira Square in Porto
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at Hotel Universal.

This Porto hotel is smoke free.

  • 1 building
  • 44 guestrooms or units
  • 6 levels
  • Built in 1930
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
Hotel Universal offers 44 air-conditioned accommodations with safes and hair dryers. Televisions come with cable channels. This Porto hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking within 1 mile (EUR 17 per night)
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available for a fee: EUR 9.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Heating
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee: EUR 10.00 for check-in between noon and 2:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 10

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 9.5 per person
  • Nearby parking fee: EUR 17 per night (3281 ft away)
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: EUR 10.00 for check-in between noon and 2:30 PM
  • Late check-out fee: EUR 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Universal Porto
Universal Hotel
Universal Porto
Hotel Universal Hotel
Hotel Universal Porto
Hotel Universal Hotel Porto

Frequently asked questions

How close is Hotel Universal to the airport?

Hotel Universal is 11.6 mi (32-min drive) away from the Porto Airport (OPO) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Universal?

As of May 2, 2024, prices found for a 1-night stay for 2 adults at Hotel Universal on May 12, 2024 start from $107.16, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Universal have an airport shuttle?

Hotel Universal offers an airport shuttle.

How close is Hotel Universal to the beach?

This hotel is 13.6 mi (25-min drive) from Espinho Beach and 3.9 mi (7-min drive) from Carneiro Beach. Don't forget your sunscreen!

Does Hotel Universal offer free breakfast?

Free breakfast isn’t provided at Hotel Universal, but buffet breakfast is offered for a fee of EUR 9.5 per person.

Is there a casino at Hotel Universal?

No, there is no casino at this hotel, but Casino Espinho (18-min drive) is nearby.

What time is check-in at Hotel Universal?

Check-in start time: 2:00 PM; Check-in end time: 8 PM. A fee applies for early check-in.

Is there free parking at Hotel Universal?

Free parking is not available at this hotel.

Does Hotel Universal have a pool?

Hotel Universal does not have a pool.

Does Hotel Universal have a spa?

There are no spa services available at this hotel.

How close is Hotel Universal to downtown Porto?

Hotel Universal is 0.9 mi away from Cedofeita, Santo Ildefonso, Sé, Miragaia, São Nicolau e Vitória.

Hotel Universal Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 89 out of 425 reviews" "
Rating 8 - Good. 194 out of 425 reviews" "
Rating 6 - Okay. 106 out of 425 reviews" "
Rating 4 - Poor. 27 out of 425 reviews" "
Rating 2 - Terrible. 9 out of 425 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Frank

Traveled with family
Liked: Cleanliness, staff & service
For me the worst characteristics of this hote.l was the accesss from.the road to the first floor reception.I have restricted mobility and some loss of balance.The lackof a hand rail meant that I had to use the very slow and cumbersome chairlift which required the continuous presence of staff.. I would be best if some rooms had a low sided bath or shower as I needed the assistance of my wife to get in and out..Also the bath needed a hand support as the floor was slippy. Location was good for me being close to Sao Bento and the start point of the tour buses Frank Brown
Stayed 2 nights in Nov 2023

6/10 Okay

Clémence

Stayed 4 nights in Oct 2023

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel located in the cebter of the city. Walking distance to restaurants and shopping. Most tours start 2 blocks from the propertt which is very convenient
Stayed 4 nights in Oct 2023

6/10 Okay

Jose Ricardo., LIMA

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No elevator to front desk, and have an enormous stair. No mini bar inside the room. None of those itens were described before.
Stayed 2 nights in Oct 2023

10/10 Excellent

Teodoro Moscoso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bien localizado., limpio, cómodo. El personal muy amable y servicial. Gracias
Stayed 3 nights in Sep 2023

10/10 Excellent

antonio

Traveled with partner
The room was very nice and clean they changed the sheets everyday. The hotel was right downtown. The only problem was the shower head was broken but otherwise everything was perfect
Stayed 3 nights in Sep 2023

10/10 Excellent

Cindy

Traveled with partner
Disliked: Property conditions & facilities
old,. need renovation
Stayed 3 nights in Sep 2023

8/10 Good

Andres

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location. Good attending staff. Clean.would stay here again.
Stayed 2 nights in May 2023

6/10 Okay

Stanislav

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is fine. The obsession with glass walls to toilet and shower is strange. And when the glass door to the bathroom is broken and would not close - you feel like you sleep in the middle of the bathroom. Perhaps it us OK for Europe, but a bit weird for people used to american / international standards
Stayed 2 nights in May 2023

10/10 Excellent

thomas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all staff , especially Front line so attentive their wealth of experience is cool , and what one wasn't sure of was mentioned to others - great team work .
Stayed 4 nights in Apr 2023