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Soul Beach Boutique Hotel & Spa

4.0 star property
4-star spa hotel near Playa del Carmen Main Beach

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Soul Beach Boutique Hotel & Spa

Photo gallery for Soul Beach Boutique Hotel & Spa

Outdoor pool, pool umbrellas, sun loungers
Front of property
Executive suite with bathtub | Premium bedding, down comforters, Select Comfort beds, minibar
Bar (on property)
Reception

Overview of Soul Beach Boutique Hotel & Spa

Reviews
7.6

Good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Spa
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Calle 28 número 132, entre 5ta Avenida y Avenida 10, Playa del Carmen, QROO, 77710
  • Popular LocationQuinta Avenida1 min walk
  • Popular LocationMamitas Beach5 min walk
  • Popular LocationPlaya del Carmen Main Beach5 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)49 min drive

Room options

View all photos for King Suite with Balcony

King Suite with Balcony | Room amenity

King Suite with Balcony

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive suite with bathtub

Executive suite with bathtub | Premium bedding, down comforters, Select Comfort beds, minibar

Executive suite with bathtub

  • 498 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Grand Presidential Suite Hot Tub with Balcony Collection

Grand Presidential Suite Hot Tub with Balcony Collection | Premium bedding, down comforters, Select Comfort beds, minibar

Grand Presidential Suite Hot Tub with Balcony Collection

  • 861 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Double Room with Balcony

Superior Double Room with Balcony | Premium bedding, down comforters, Select Comfort beds, minibar

Superior Double Room with Balcony

  • 427 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room

Superior Double Room | Street view

Superior Double Room

  • 431 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room Superior

Premium bedding, down comforters, Select Comfort beds, minibar

Double Room Superior

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite

Premium bedding, down comforters, Select Comfort beds, minibar

Suite

  • Sleeps 2
  • 1 Twin Sofa Bed(s) and 1 Queen Bed(s)

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$97 total
includes taxes & fees
May 17 - May 18
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About the neighborhood

Playa del Carmen

Seaside stay .Within a 10-minute walk of this Downtown Playa del Carmen hotel, you'll find Quinta Avenida and Playa del Carmen Main Beach. Mario Villanueva Stadium Madrid and Mamitas Beach are also within half a mile (1 km).

What's nearby

  • Quinta Avenida - 1 min walk
  • Mamitas Beach - 5 min walk
  • Playa del Carmen Main Beach - 5 min walk
  • Quinta Alegría Shopping Mall - 6 min walk
  • Playa del Carmen Maritime Terminal - 19 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • Starbucks - 1 min walk
  • Ah Cacao Chocolate Café - 2 min walk
  • Micaela's - 1 min walk
  • Restaurante Ojitos Mios - 2 min walk
  • Trattoria del Centro - 2 min walk

About this property

Soul Beach Boutique Hotel & Spa

4-star spa hotel near Playa del Carmen Main Beach
Soul Beach Boutique Hotel & Spa offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

There's an onsite business center. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the business-friendly Soul Beach Boutique Hotel & Spa.

Smoking is allowed in designated areas at this 4-star Playa del Carmen hotel.

  • 31 guestrooms or units
  • 4 levels
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Soul Beach Boutique Hotel & Spa offers 31 accommodations with minibars and safes. Rooms open to furnished balconies. Select Comfort beds feature down comforters and premium bedding. 55-inch LED televisions come with cable channels. Bathrooms include showers, slippers, designer toiletries, and complimentary toiletries.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Soul Spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to noon for a fee: MXN 250 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • LED TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Outdoor space

  • Furnished balcony

Food and drink

  • Limited room service
  • Minibar
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Soul Beach Boutique Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately MXN 250 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Soul Beach Luxury Boutique Hotel Playa del Carmen
Soul Beach Luxury Boutique Hotel
Soul Beach Luxury Boutique Playa del Carmen
Soul Beach Luxury Boutique
Soul & Spa Playa Del Carmen
Soul Beach Luxury Boutique Hotel Spa
Soul Beach Boutique Hotel & Spa Hotel
Soul Beach Luxury Boutique Hotel Spa Adults Only
Soul Beach Boutique Hotel & Spa Playa del Carmen
Soul Beach Boutique Hotel & Spa Hotel Playa del Carmen

Frequently asked questions

How close is Soul Beach Boutique Hotel & Spa to the airport?

Soul Beach Boutique Hotel & Spa is 22.6 mi (257-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Soul Beach Boutique Hotel & Spa?

As of May 3, 2024, prices found for a 1-night stay for 2 adults at Soul Beach Boutique Hotel & Spa on May 8, 2024 start from $43.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Soul Beach Boutique Hotel & Spa have an airport shuttle?

Airport shuttle services are not available at Soul Beach Boutique Hotel & Spa.

How close is Soul Beach Boutique Hotel & Spa to the beach?

This hotel is a short 5-minute walk from Playa del Carmen Main Beach and 5-minute walk from Mamitas Beach. Don't forget your sunscreen!

Does Soul Beach Boutique Hotel & Spa offer free breakfast?

Free breakfast isn’t provided at Soul Beach Boutique Hotel & Spa, but local cuisine breakfast is offered for a fee of MXN 250 per person. It's available every day from 7:00 AM to noon.

Is there a casino at Soul Beach Boutique Hotel & Spa?

No, there is no casino at this hotel, but Riviera Gran Casino (13-min walk) is nearby.

What time is check-in at Soul Beach Boutique Hotel & Spa?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Soul Beach Boutique Hotel & Spa?

Free parking is not available at this hotel.

Does Soul Beach Boutique Hotel & Spa have a pool?

Soul Beach Boutique Hotel & Spa features an outdoor pool.

Does Soul Beach Boutique Hotel & Spa have a restaurant?

Yes, there is a restaurant on site.

Does Soul Beach Boutique Hotel & Spa have a spa?

Pamper yourself with a day at Soul Spa, where you can enjoy hydrotherapy, body scrubs, and hot stone massages.

How close is Soul Beach Boutique Hotel & Spa to downtown Playa del Carmen?

Soul Beach Boutique Hotel & Spa is 0.4 mi away from Playa del Carmen.

Soul Beach Boutique Hotel & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 56 out of 135 reviews" "
Rating 8 - Good. 40 out of 135 reviews" "
Rating 6 - Okay. 12 out of 135 reviews" "
Rating 4 - Poor. 10 out of 135 reviews" "
Rating 2 - Terrible. 17 out of 135 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

LINDSEY

Stayed 1 night in Jan 2024

8/10 Good

Matt

Stayed 2 nights in Jan 2024

6/10 Okay

Vanessa

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Don’t expect a 5 star hotel + construction noise
Careful - building with construction right in front that woke us up every morning. The hotel is not well isolated so bring earplugs if you don’t want to be woken up at 6:30 am. This definitely did not feel like a 5 star hotel. The look and feel was a little older than the pictures and missing a basic amenity such as a blow dryer. The toilet also has a clear glass divider between the sink which was unecessary and quite dangerous as when I had to go to the bathroom in the middle of the night I walked right into the glass divider. The AC also broke down in the middle of one night which woke us up with a loud noise that sounded like gunshots. Someone came in and repaired it the next day. Otherwise the cleaning staff did an amazing job everyday, provided clean sheets and towels, cleaned the floors, and left the room smelling great. The location is also amazing. Not in the crazy nightlife area and right next to the beach access. Overall would recommend but don’t expect a 5 star hotel, feels more like a 3.5.
Stayed 8 nights in Jan 2024

8/10 Good

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It’s a cute property with a great location. Even though it’s in the heart of everything property was quiet. Beds and pillows could be better.
Stayed 4 nights in Dec 2023

2/10 Terrible

Trevor

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT stay at this hotel. Upon check in we proceed to the room. After opening the door the smell of mold was so strong and over powering. Air conditioning did not work. The faucet had NO RUNNING WATER. Shower glass was full of stains and had not been cleaned. Horrible experience with the staff as they could not speak English. Did not stay in the room for longer then 10 minutes and was still charged for 3 nights with no refund. STAY AWAY!!! I have videos... Does anyone know how to upload?
Stayed 3 nights in Dec 2023

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off 5th ave. And far enough away for the major night clubs so your not up all night from the music
Stayed 4 nights in Dec 2023

2/10 Terrible

Glenn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy Required to pay extra mystery fee?
Stayed 2 nights in Nov 2023

6/10 Okay

Stacy, Airdrie

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel was in a great location. The room was spacious and clean, and the balcony looked into an atrium, although the music from the main floor would echo up in the morning, and it was quite loud. Beach/pool towels were already in the room, which was very convenient. On the downside, we were not able to get hot water in the shower.
Stayed 1 night in Nov 2023

8/10 Good

Fabian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

2/10 Terrible

Brittney, Michigan City

Disliked: Property conditions & facilities
Staff is nice and tries their best but unfortunately this Property isn’t anywhere near a 4 star hotel. Inside there is no a/c in any area aside from your room, extremely hot all the time/ the room itself isn’t up to date and has stains all on the furniture and they didn’t have small face towels, barely any toilet paper. We had to switch rooms. Nobody really speaks English so be prepared to struggle A LOT! The language barrier can cause a lot of headaches when it comes to pricing and paying, they get you to spend more. Hotel is older and in underdeveloped area, it’s construction across the street so the walking can be a bit tough. Would not recommend this hotel.
Stayed 4 nights in Aug 2023