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Hotel Playa Encantada

2.5 star property
Beaux Arts hotel near Quinta Avenida

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Hotel Playa Encantada

Photo gallery for Hotel Playa Encantada

Reception
Outdoor pool, open 8:00 AM to 10:00 PM, sun loungers
Property entrance
Standard Room | 1 bedroom, in-room safe, desk, laptop workspace
Daily buffet breakfast for a fee

Overview of Hotel Playa Encantada

Reviews
8.8

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the neighborhood

Map
Calle 12 bis Nte, Playa del Carmen, QROO, 77710
  • Popular LocationQuinta Avenida5 min walk
  • Popular LocationPlaya del Carmen Main Beach12 min walk
  • Popular LocationPlaya del Carmen Maritime Terminal15 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)49 min drive

Room options

View all photos for Deluxe Apartment, Multiple Beds

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Apartment, Multiple Beds

  • 1615 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, in-room safe, desk, laptop workspace

Junior Suite

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 1 King Bed with Sofa bed

Deluxe Apartment, 1 King Bed with Sofa bed | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Apartment, 1 King Bed with Sofa bed

  • 1615 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room

  • 646 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

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$62 total
includes taxes & fees
May 10 - May 11
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About the neighborhood

Playa del Carmen

Downtown Playa del Carmen stay.Within a 15-minute walk of this Downtown Playa del Carmen hotel, you'll find Quinta Avenida and Mamitas Beach. Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal are also within 2 miles (3 km).

What's nearby

  • Quinta Avenida - 5 min walk
  • Mamitas Beach - 11 min walk
  • Playa del Carmen Main Beach - 12 min walk
  • Playa del Carmen Maritime Terminal - 15 min walk
  • Xcaret Eco Theme Park - 13 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • Logia Café - 3 min walk
  • El Compa - Birria y Asadas - 3 min walk
  • Zitla - 2 min walk
  • Las Quekas - 3 min walk
  • La Consentida - 3 min walk

About this property

Hotel Playa Encantada

Beaux Arts hotel near Quinta Avenida
Hotel Playa Encantada offers its guests an outdoor pool and a children's pool. Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at Hotel Playa Encantada. A complete renovation of Hotel Playa Encantada was completed in January 2019.

Smoking is allowed in designated areas at this Beaux Arts Playa del Carmen hotel.

  • 32 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 2008
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • Smoking in designated areas
Hotel Playa Encantada offers 32 accommodations with safes and irons/ironing boards. 32-inch LED televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Spanish

Property amenities

Family friendly

  • Children's pool
  • Crib (surcharge)
  • In-room sofa bed
  • Outdoor pool
  • Separate bedroom

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: MXN 195 to 250 for adults and MXN 95 to 150 for children

Things to do

  • Children's pool
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LED TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Sofa bed

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 195–250 for adults, and MXN 95–150 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cribs (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Hotel Playa Encantada.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Encantada Hotel Playa
Playa Encantada
Playa Encantada Riviera Maya/Playa Del Carmen, Mexico
Playa Encantada Hotel Playa del Carmen
Playa Encantada Hotel
Playa Encantada Playa del Carmen
Encantada Del Carmen
Hotel Playa Encantada Hotel
Hotel Playa Encantada Playa del Carmen
Hotel Playa Encantada Hotel Playa del Carmen
Playa Encantada
Hotel Playa Encantada Hotel
Hotel Playa Encantada Playa del Carmen
Hotel Playa Encantada Hotel Playa del Carmen

Frequently asked questions

How close is Hotel Playa Encantada to the airport?

Hotel Playa Encantada is 21.9 mi (256-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Playa Encantada?

As of Apr 26, 2024, prices found for a 1-night stay for 2 adults at Hotel Playa Encantada on Apr 27, 2024 start from $45.53, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Playa Encantada have an airport shuttle?

Airport shuttle services are not available at Hotel Playa Encantada.

How close is Hotel Playa Encantada to the beach?

This hotel is a short 11-minute walk from Mamitas Beach and 12-minute walk from Playa del Carmen Main Beach. Don't forget your sunscreen!

Does Hotel Playa Encantada offer free breakfast?

Free breakfast isn’t offered at Hotel Playa Encantada, but buffet breakfast is offered for a fee of between MXN 195 and 250 for adults, MXN 95 and 150 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Hotel Playa Encantada?

No, there is no casino at this hotel, but Riviera Gran Casino (3-min walk) is nearby.

What time is check-in at Hotel Playa Encantada?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. A fee applies for early check-in.

Is there free parking at Hotel Playa Encantada?

Free parking is not available at this hotel.

Does Hotel Playa Encantada have a pool?

Hotel Playa Encantada features an outdoor pool and a children's pool. Guests can enjoy pool access from 8:00 AM to 10:00 PM.

Does Hotel Playa Encantada have a spa?

There are no spa services available at this hotel.

How close is Hotel Playa Encantada to downtown Playa del Carmen?

Hotel Playa Encantada is 0.1 mi away from Playa del Carmen.

Hotel Playa Encantada Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 74 out of 138 reviews" "
Rating 8 - Good. 41 out of 138 reviews" "
Rating 6 - Okay. 16 out of 138 reviews" "
Rating 4 - Poor. 5 out of 138 reviews" "
Rating 2 - Terrible. 2 out of 138 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Josie

Nos facino muy limpio agua para beber gratis todo el tirmpo,y tofo esta cercas para ir a disfrutar una caminata por la calle quinta y muy economica
Stayed 5 nights in Jan 2024

10/10 Excellent

EFRAIN

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen lugar en relación costo y calidad, no esperen lujos. Las habitaciones las limpian todos los días. El servicio es atento. Si desea pasar unos días en Playa del Carmen y no cuenta con un gran presupuesto este hotel es muy buena opción.
Stayed 7 nights in Dec 2023

10/10 Excellent

norma borjas

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
very close for bus station ,restaurants and super markets also close to the 5th ave, only one thing is no amenities on lobby !
Stayed 3 nights in Dec 2023

10/10 Excellent

Jorge

Stayed 3 nights in Dec 2023

8/10 Good

Giedre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2023

6/10 Okay

norma borjas

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
This hotel very close to the 5th ave close for supermarkets and restaurants
Stayed 2 nights in Dec 2023

4/10 Poor

Bella

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is nice, but don’t speak English. Very noisy environment, can not sleep well at night. No hot water available, no basic supplies like fork or spoon. Location is good, bus station right across, close to Walmart.
Stayed 4 nights in Dec 2023

10/10 Excellent

Hector, Moreno Valley

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 2 nights in May 2023

6/10 Okay

BETTY

Stayed 1 night in Mar 2023