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Poulo Wai Hotel and Apartment

4.0 star property
4-star spa hotel near Central Market

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Photo gallery for Poulo Wai Hotel and Apartment

Front of property
Deluxe King Bed | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar
4 restaurants, breakfast served
Rooftop terrace
Interior entrance
Reviews
9.2

Wonderful

Popular amenities

  • Hot TubHot TubHot Tub
  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included

Explore the area

Map
#71-73, Street 174, Sangkat, Phsar Thmey III Khan Doun Penh, Phnom Penh, 12208
  • Popular LocationCentral Market7 min walk
  • Popular LocationRoyal Palace10 min walk
  • Popular LocationPhnom Penh Night Market2 min drive
  • AirportPhnom Penh (PNH-Phnom Penh Intl.)26 min drive

Room options

View all photos for Deluxe King Bed

Deluxe King Bed | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Deluxe King Bed

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Family Suite

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Landmark King Bed

Landmark King Bed | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Landmark King Bed

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Executive

One Bedroom Executive | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

One Bedroom Executive

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Executive

Studio Executive | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Studio Executive

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Executive Suite, 1 King Bed

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Twin Bed

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Executive Suite, 1 Twin Bed

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Landmark King Bed with Balcony

Landmark King Bed with Balcony | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Landmark King Bed with Balcony

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Landmark Twin Bed

Landmark Twin Bed | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Landmark Twin Bed

  • 431 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Landmark Twin Bed with Balcony

Landmark Twin Bed with Balcony | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Landmark Twin Bed with Balcony

  • 431 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Landmark Triple (3 Single Beds)

Landmark Triple (3 Single Beds) | Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Landmark Triple (3 Single Beds)

  • 431 sq ft
  • Sleeps 4
  • 3 Twin Beds

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About the neighborhood

Phnom Penh

Central Phnom Penh getaway .Within a 10-minute walk of this Phnom Penh City Centre hotel, you'll find Central Market and Royal Palace. Riverside and Independence Monument are also within 2 miles (3 km).

What's nearby

  • Central Market - 7 min walk
  • Royal Palace - 10 min walk
  • Riverside - 13 min walk
  • Wat Phnom - 2 min drive
  • Phnom Penh Night Market - 2 min drive

Getting around

  • Phnom Penh Railway Station - 16 min walk
  • Phnom Penh Intl. Airport (PNH) - 28 min drive

Restaurants

  • Kravanh - 1 min walk
  • Le Deli Bistro Gourmet - 4 min walk
  • Mondolkiri Restaurant - 3 min walk
  • 54 Langeach Sros - 4 min walk
  • D'Wau Restaurant - 4 min walk

About this property

Poulo Wai Hotel and Apartment

4-star spa hotel near Central Market
Poulo Wai Hotel and Apartment offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business center and 4 meeting rooms are available. Event space at this hotel measures 1464 square feet (136 square meters) and includes a conference center. A children's pool, a fitness center, and a sauna are also featured at the business-friendly Poulo Wai Hotel and Apartment. A shuttle from the airport to the hotel (available 24 hours), a train station pick-up service, and a train station drop-off service are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Phnom Penh hotel.

  • 196 guestrooms or units
  • 4 dining venues
  • 3 bars or lounges
  • 1464 sq ft of conference space
  • 136 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar by the pool
Poulo Wai Hotel and Apartment offers 196 air-conditioned accommodations with minibars and safes. Tempur-Pedic beds feature Egyptian cotton sheets and premium bedding. 43-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Phnom Penh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free long-distance calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Airavata Spa has 6 treatment rooms. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

English, Khmer, Spanish

Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Musical instrument
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour airport pick-up shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 12 for adults and USD 6 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Art gallery
  • Bicycle rentals
  • Children's pool
  • Designer stores
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (68 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (34 inches high)
  • Handrails in stairways (38 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • 43-inch Smart TV with cable channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free long-distance calls
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Poulo Wai Hotel and Apartment

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12 for adults and USD 6 for children
  • Airport shuttle fee: USD 25 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: USD 25 (from 4 to 13 years old)
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. The property is professionally cleaned.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Poulo Wai And Phnom Penh
Poulo Wai Hotel Apartment
Poulo Wai Hotel and Apartment Hotel
Poulo Wai Hotel and Apartment Phnom Penh
Poulo Wai Hotel and Apartment Hotel Phnom Penh

Frequently asked questions

How close is Poulo Wai Hotel and Apartment to the airport?

Poulo Wai Hotel and Apartment is 6.6 mi (28-min drive) away from the Phnom Penh Intl. Airport (PNH) airport, the closest popular airport to the property.

How much does it cost to stay at Poulo Wai Hotel and Apartment?

As of Apr 30, 2024, prices found for a 1-night stay for 2 adults at Poulo Wai Hotel and Apartment on May 4, 2024 start from $68.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Poulo Wai Hotel and Apartment have an airport shuttle?

Poulo Wai Hotel and Apartment offers a shuttle from the airport to the hotel 24 hours a day, on request, for a charge of USD 25 per vehicle.

Does Poulo Wai Hotel and Apartment offer free breakfast?

Free breakfast isn’t provided at Poulo Wai Hotel and Apartment, but buffet breakfast is offered for a fee of USD 12 for adults and USD 6 for children. It's available every day from 6:00 AM to 10:00 AM.

Is there a casino at Poulo Wai Hotel and Apartment?

No, there is no casino at this hotel, but NagaWorld Casino (3-min drive) is nearby.

What time is check-in at Poulo Wai Hotel and Apartment?

Check-in start time: 1:00 PM; Check-in end time: 2:00 PM.

Is there free parking at Poulo Wai Hotel and Apartment?

This hotel offers free self parking.

Does Poulo Wai Hotel and Apartment have a pool?

Poulo Wai Hotel and Apartment features an outdoor pool and a children's pool. Guests can enjoy pool access from 7:00 AM to 7:00 PM.

Does Poulo Wai Hotel and Apartment have a restaurant?

There are 4 onsite restaurants, offering options like al fresco dining and light fare.

Does Poulo Wai Hotel and Apartment have a spa?

Pamper yourself with a day at Airavata Spa, where you can enjoy aromatherapy, massages, and body treatments.

How close is Poulo Wai Hotel and Apartment to downtown Phnom Penh?

Poulo Wai Hotel and Apartment is 0.9 mi away from Phnom Penh.

Poulo Wai Hotel and Apartment Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 45 out of 65 reviews" "
Rating 8 - Good. 16 out of 65 reviews" "
Rating 6 - Okay. 2 out of 65 reviews" "
Rating 4 - Poor. 2 out of 65 reviews" "
Rating 2 - Terrible. 0 out of 65 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff at this location are very motivated to provide great service to/for guests. We liked this property a great deal.
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent.
It's a excelent hotel! Beatiful breakfast, pool and sauna. Has a wondefull restaurant at the top!
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent.
It's a excelent hotel! We have an upgrade and everything was wondefull. Has a beatifull pool and sauna. But our surprise was a wonderfull restaurant at the top with normal prices! The breakfast is 100%. The employees are so cool, as in all country.
Stayed 2 nights in Jan 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely great hotel
Overall, a very nice stay for two nights. Exceptionally pleased with cleanliness and service. I see a couple of people complained about the location but it is in a city, not a beach resort. We walked around in the evenings to get street food which, IMO, is the way to experience a city. Best bet, is walk out front door, make a left, go to the end of the block and turn left. Walk about 50 meters and look across the street and there will be tables set up in the sidewalk and will be packed after 7PM or so. Good food. Entrees about 4-5 USD each. We ate there twice. Packed with locals. There are also several tuk tuks and rickshaws waiting outside the hotel to take you anywhere you wish to go for a few dollars. Whatever they ask for, offer half and bargain from there. We would definitely go back again.
Stayed 2 nights in Dec 2023

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel, ver good service, great food and drinks. I can recommend this hotel.
Stayed 2 nights in Dec 2023

10/10 Excellent

Donald Kerr, Lochgilphead

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 21 nights in Nov 2023

10/10 Excellent

Nigel

Stayed 3 nights in Dec 2023

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality hotel for good value.
Everything was great from the attentive, doormen, front desk and restaurant staff. Hotel was clean, modern, secure and very comfortable. Breakfast buffet was above average, considering it was included. Particularly enjoyed the coffee made fresh for every cup. decent massage facility on site, as well as a rooftop restaurant and lounge with excellent views. Room was made up every day and kept quite tidy for me so extra points for the housekeepers. Con: lots of pigeons around the pool and hot tub area. More concern should be taken for the bird poop as everyone knows it creates an E. coli problem in the water.
Stayed 7 nights in Nov 2023

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this property pre Siem Reap and found the staff very professional and accommodating. We did have an issue with hot water on the eight floor as it would get Luke warm..however the breakfast made up for it as it was a buffet breakfast with fresh fruit and soups and egg station. The lobby in this hotel was inviting and there were tuk tuks available outside. We returned post Siem Reap and was put on the twentieth floor and the hot water was very good.. I highly recommend this hotel and would return when staying in PP.
Stayed 3 nights in Nov 2023