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Lucky Star Hotel

3.0 star property
3-star hotel near Royal Palace

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Photo gallery for Lucky Star Hotel

Superior Room | Desk, free WiFi
Front of property
Superior Room | Desk, free WiFi
Reception
Superior Room | Bathroom | Combined shower/tub, free toiletries, slippers, towels
Reviews
6.2

Popular amenities

  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Room serviceRoom serviceRoom service
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
#14, Street 336, Sangkat Phsar Deumkor, Khan Toul Kork, Phnom Penh, 855
  • Popular LocationCentral Market3 min drive
  • Popular LocationTuol Sleng Genocide Museum3 min drive
  • Popular LocationRoyal Palace3 min drive
  • AirportPhnom Penh (PNH-Phnom Penh Intl.)28 min drive

Room options

About the neighborhood

Phnom Penh

Tuol Kouk stay.At this Tuol Kouk hotel, you'll be within a 5-minute walk of Monireth Boulevard and City Mall. Olympic Stadium and Wat Moha Montrei are also within half a mile (1 km).

What's nearby

  • Olympic Stadium - 10 min walk
  • Central Market - 3 min drive
  • Tuol Sleng Genocide Museum - 3 min drive
  • Royal Palace - 3 min drive
  • Riverside - 4 min drive

Getting around

  • Phnom Penh Railway Station - 9 min drive
  • Phnom Penh Intl. Airport (PNH) - 26 min drive

Restaurants

  • Starbucks Olympia Mall - 14 min walk
  • Domino's Pizza - 6 min walk
  • Khmer Thai Restaurant - 6 min walk
  • Café Amazon - 9 min walk
  • T&C - 6 min walk

About this property

Lucky Star Hotel

3-star hotel near Royal Palace
WiFi and wired Internet are free in public spaces. A business center and meeting rooms are available. Event space at this hotel measures 2153 square feet (200 square meters) and includes conference space. An area shuttle within 5 km and an airport shuttle (available on request) are available for a fee. Spa services, tour/ticket assistance, and laundry facilities are also featured at the business-friendly Lucky Star Hotel. Self parking and valet parking are free.
  • 1 building
  • 60 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Built in 1998
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Convenience store
  • Elevator
Lucky Star Hotel offers 60 air-conditioned accommodations with complimentary bottled water and slippers. Plasma televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Area shuttle (surcharge) up to 5 km
  • Free self parking on site
  • Free valet parking on site

Accessibility

  • Elevator

Room amenities

Entertainment

  • Plasma TV with cable channels

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 7:00 AM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and JCB International.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Lucky Star Hotel
Lucky Star Hotel Phnom Penh
Lucky Star Phnom Penh
Lucky Star Hotel Hotel
Lucky Star Hotel Phnom Penh
Lucky Star Hotel Hotel Phnom Penh

Frequently asked questions

How close is Lucky Star Hotel to the airport?

Lucky Star Hotel is 6 mi (26-min drive) away from the Phnom Penh Intl. Airport (PNH) airport, the closest popular airport to the property.

Does Lucky Star Hotel have an airport shuttle?

Lucky Star Hotel offers an airport shuttle on request, for a charge of USD 10 per vehicle, one way.

Does Lucky Star Hotel offer free breakfast?

Lucky Star Hotel does not offer free breakfast.

Is there a casino at Lucky Star Hotel?

No, there is no casino at this hotel, but NagaWorld Casino (4-min drive) is nearby.

What time is check-in at Lucky Star Hotel?

Check-in start time: 7:00 AM; Check-in end time: 11:30 PM.

Is there free parking at Lucky Star Hotel?

This hotel offers free self parking and valet parking.

Does Lucky Star Hotel have a pool?

Lucky Star Hotel does not have a pool.

Does Lucky Star Hotel have a spa?

This hotel doesn't have a spa, but it does offer spa services.

How close is Lucky Star Hotel to downtown Phnom Penh?

Lucky Star Hotel is 1.8 mi away from Phnom Penh.

Lucky Star Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 6 out of 65 reviews" "
Rating 8 - Good. 18 out of 65 reviews" "
Rating 6 - Okay. 20 out of 65 reviews" "
Rating 4 - Poor. 14 out of 65 reviews" "
Rating 2 - Terrible. 7 out of 65 reviews" "

6.0/10

Cleanliness

6.4/10

Staff & service

6.8/10

Amenities

5.8/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

4/10 Poor

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities
Weird Chinese hotel. No English spoken. Very dirty rundown room where most of the light switches do not work, no shower curtain in the bathroom, no bath plug, no bath mats, ugly window view. Very noisy in the mornings; cleaners screaming & shouting, loud machinery banging for over 1 hour! A truly awful hotel.
Stayed 2 nights in Jul 2023

4/10 Poor

Serena

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was unable to locate our reservation. The room was visibly dirty, no wifi, large towel on the bed for a blanket, and a lock was broken on the door. Additionally, not a safe area for a lady traveling alone, which thankfully I wasn’t.
Stayed 1 night in Jun 2022

4/10 Poor

George

Stayed 5 nights in Jan 2022

2/10 Terrible

Vincent

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel EVER!
I stayed at the hotel in March 2020 when I visited the wonderful city of Phnom Penh and unfortunately I had a very disappointing stay. The main issues were as follows: - Rooms are absolutely filthy (please see photos that speak for themselves!) - The hotel charge a deposit, give no receipt, and then deny upon check out that you ever paid a deposit so in effect steal from their customers. - Daytime receptionist polite and friendly but night time receptionist is extremely, extremely, extremely rude! - Night time receptionist plays videos so loudly on her phone that it can be heard from guest rooms. Overall, a very disappointing stay.
Stayed 8 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Nice place. Recommend highly. Will visit again
Stayed 24 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
No shuttle pickup from/to airport
Hotel does not provide shuttle service from/to the airport contrary to what is stated in the info page of Hotels.com
Stayed 7 nights in Feb 2020

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I switch from Lucky Star to Lucky Star 3 is it is a new hotel and I was curious to see how I would like it it is basically the same design as Lucky Star to but the bed mattresses sheets and pillows were fantastic it was the most comfortable bed I've slept in in Asia it is a non-smoking Hotel which I appreciate it also they were only renting floors to the 7th floor but it does go to 10 I went up to 11 and got a view of the city in the Olympic Stadium that is it is not finished yet but what a wonderful View as in all Lucky Star Hotel sometimes they have wedding receptions but in my 10 years of staying there I have only quiet after 10 as I think that is the rule of the wedding receptions the staff is wonderful
Stayed 4 nights in Feb 2020

6/10 Okay

Verified traveler

Stayed 1 night in Feb 2020

8/10 Good

Paul

Business traveler
Liked: Staff & service
Need better maintenance
Not well maintenance hotel
Stayed 2 nights in Dec 2019

6/10 Okay

Rudy

Disliked: Property conditions & facilities
They only gave a tiny soap (didn't get replenished every day, often had to ask), the air conditioner didn't work properly, and they only provided a very thin blanket - i asked for more blankets but they said they didn't have any. Overall you get what you pay for, and the staff tried their best to be friendly and helpful given the language limitations.
Stayed 8 nights in Nov 2018