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Hotel Plaza Palenque

3.0 star property
Enjoy the outdoor pool at this 3-star Palenque hotel

Choose dates to view prices

Photo gallery for Hotel Plaza Palenque

Outdoor pool, open 10:00 AM to 10:00 PM, sun loungers
Exterior
In-room safe, desk, laptop workspace, free WiFi
Food and drink
Reception
Reviews
8.2

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
Km 27 Carr. Palenque-Catazaja, Palenque, CHIS, 29960
  • Popular LocationEl Panchán14 min walk
  • Popular LocationAluxes Eco Park6 min drive
  • Popular LocationMisol-Ha Waterfalls9 min drive
  • AirportVillahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.)106 min drive

Room options

View all photos for Standard Double Room, 2 Double Beds (2 double beds)

Standard Double Room, 2 Double Beds (2 double beds) | In-room safe, desk, laptop workspace, free WiFi

Standard Double Room, 2 Double Beds (2 double beds)

  • 215 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, free WiFi

Standard Room, 1 King Bed

  • 218 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Palenque

Close to airport.Within 2 miles (3 km) of this Palenque hotel, you'll find El Panchán and Museo Del Textil. Palenque National Park and Museo de Sitio Palenque are also within 6 miles (10 km).

What's nearby

  • El Panchán - 14 min walk
  • Aluxes Eco Park - 6 min drive
  • Palenque National Park - 8 min drive
  • Misol-Ha Waterfalls - 9 min drive
  • Palenque Archaeological Zone - 11 min drive

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 2 min drive

Restaurants

  • Cafe Jade - 18 min walk
  • Restaurante Maya Cañada - 17 min walk
  • Restaurante Trotamundos - 17 min walk
  • Café Ajau Periferico Norte - 12 min walk
  • La Cabaña - 1 min walk

About this property

Hotel Plaza Palenque

Enjoy the outdoor pool at this 3-star Palenque hotel
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the pool bar. A business center and meeting rooms are available.

Public spaces have free WiFi. An outdoor pool, spa services, and a terrace are also featured at Hotel Plaza Palenque. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

This 3-star Palenque hotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 1991
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • No smoking on site
  • Bar by the pool
  • Dining venue
Hotel Plaza Palenque offers 98 air-conditioned accommodations with laptop-compatible safes. Rooms open to balconies. Flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and sports massages.

Languages

English, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily English breakfast available for a fee: MXN 165 for adults and MXN 100 for children
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Cobblestone flooring in public areas
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels

Outdoor space

  • Balcony

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately MXN 165 for adults and MXN 100 for children
  • Airport shuttle fee: MXN 150 per room (one-way)
  • Airport shuttle fee per child: MXN 150 (one-way), (from 3 to 18 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in is available.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Plaza Palenque Inn
Plaza Palenque
Plaza Palenque Hotel
Hotel Plaza Palenque Hotel
Hotel Plaza Palenque Palenque
Hotel Plaza Palenque Hotel Palenque
Plaza Palenque Hotel Convention Center

Frequently asked questions

How close is Hotel Plaza Palenque to the airport?

Hotel Plaza Palenque is 1.2 mi (2-min drive) away from the Palenque, Chiapas (PQM-Palenque Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Plaza Palenque?

As of May 2, 2024, prices found for a 1-night stay for 2 adults at Hotel Plaza Palenque on Jun 1, 2024 start from $82.95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Plaza Palenque have an airport shuttle?

Hotel Plaza Palenque offers an airport shuttle 24 hours a day, on request, for a charge of MXN 150 per room, one-way.

Does Hotel Plaza Palenque offer free breakfast?

Free breakfast isn’t provided at Hotel Plaza Palenque, but English breakfast is offered for a fee of MXN 165 for adults and MXN 100 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Hotel Plaza Palenque?

No, there is no casino at this hotel.

What time is check-in at Hotel Plaza Palenque?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Plaza Palenque?

This hotel offers free self parking.

Does Hotel Plaza Palenque have a pool?

Hotel Plaza Palenque features an outdoor pool. Guests can enjoy pool access from 10:00 AM to 10:00 PM.

Does Hotel Plaza Palenque have a restaurant?

Hotel Plaza Palenque is home to La Palapa, which features Mexican cuisine.

Does Hotel Plaza Palenque have a spa?

This hotel doesn't have a spa, but it does offer sports massages.

How close is Hotel Plaza Palenque to downtown Palenque?

Hotel Plaza Palenque is 3 mi away from Palenque.

Hotel Plaza Palenque Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 68 out of 166 reviews" "
Rating 8 - Good. 57 out of 166 reviews" "
Rating 6 - Okay. 27 out of 166 reviews" "
Rating 4 - Poor. 8 out of 166 reviews" "
Rating 2 - Terrible. 6 out of 166 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Xeyli

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Guillermo

Stayed 1 night in Nov 2023

2/10 Terrible

PEDRO

Business traveler, Traveled with partner
Disliked: Amenities, property conditions & facilities
Beds and pillows are hard as rocks, the shower head as old as a dinosaur it shoots everywhere except down, made a mess in the shower room. They don’t allow outside food or drinks not even coffee. I reserved for several days but had to leave early they gave me hell and wanted to charge for the entire reservation. I could never turned TV on, I asked to send someone to fix it but never did. The property is nice though, but would never stay there again, ever.
Stayed 5 nights in Oct 2023

10/10 Excellent

Jerry

Stayed 2 nights in Jun 2023

10/10 Excellent

Elizabeh

Stayed 2 nights in May 2023

8/10 Good

Martha Alejandra

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Agradable
El hotel esta agradable; limpio; el cuarto con lo indispensable; las camas pequeñas pero comodas
Stayed 2 nights in Mar 2023

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great wheelchair accessibility—ramp to the lobby rooms, restaurant, and swimming area. Roll in shower and roll-under sink. Friendly staff. Location is a little far from restaurants and the city center
Stayed 1 night in Dec 2021

8/10 Good

Ercilda

Liked: Cleanliness
Stayed 1 night in Aug 2021

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the service was good clean room spacious good air-con good wi-fi close to the piramids breakfast just ok everything perfect
Stayed 1 night in Feb 2021

10/10 Excellent

Esthela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019