From the moment I arrived I was greeted very warmly with a very helpful and happy young lady, she was very organized and had me checked-in in no time at all, she was very helpful and explained all the amenities available to myself , my room was nicely decorated and clean, the bed was comfy and tea/coffee available in the room, all the staff were very polite , happy and helpful during my stay, would recommend the Queens to anyone, well done to all the staff and thankyou