8/10 Good
Glynn
Traveled with partner
Feb 2, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to all those who work so diligently to make this an outstanding holiday experience. Staff are courteous, patient and positive - trained to find solutions rather than describe obstacles. Pierre in concierge is outstanding at this job, thank you. The food is simply outstanding. In pursuit of excellence I would personally encourage making the 'quiet relaxation area' next to the hammer - with loungers and a magnificent view- actually 'quiet and relaxing'. At the moment people chat away on their phones, to each other and review their facebook posts together. Please make it a no phone and silent zone. Also the restaurant is outstanding and merits one michelin star at least - but the area adjacent to the bar is far too noisy for this kind of dining experience. We cancelled our booking to secure an evening where we could be given a table further away from the very loud bar music. But overall a very high class experience and would highly recommend.
Glynn
Stayed 6 nights in Jan 2024