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ANA Crowne Plaza Niigata, an IHG Hotel

4.0 star property
4-star hotel near Toki Messe

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Photo gallery for ANA Crowne Plaza Niigata, an IHG Hotel

Exterior
Property amenity
Exterior
Minibar, in-room safe, desk, blackout drapes
Daily buffet breakfast (JPY 3000 per person)
Reviews
8.8

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Map
5-11-20 Bandai Chuo-ku, Niigata, Niigata-ken, 950-8531
  • Popular LocationToki Messe13 min walk
  • Popular LocationNiigata Prefectural Civic Centre3 min drive
  • Popular LocationNiigata City Performing Arts Center4 min drive
  • AirportNiigata (KIJ)15 min drive

Room options

View all photos for Premium Room, Multiple Beds

Minibar, in-room safe, desk, blackout drapes

Premium Room, Multiple Beds

  • 269 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Room, Multiple Beds (High Floor)

Minibar, in-room safe, desk, blackout drapes

Premium Room, Multiple Beds (High Floor)

  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Room, 2 Twin Beds, River View (High Floor)

Minibar, in-room safe, desk, blackout drapes

Premium Room, 2 Twin Beds, River View (High Floor)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed (High Floor)

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed (High Floor)

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Twin Beds (High Floor)

Minibar, in-room safe, desk, blackout drapes

Premium Room, 2 Twin Beds (High Floor)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed (High Floor)

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Twin Bed (High Floor)

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, River View

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed, River View

  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Room amenity

Standard Room, 2 Twin Beds

  • 236 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, River View

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed, River View

  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Premium Room, 2 Twin Beds

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds, River View

Minibar, in-room safe, desk, blackout drapes

Premium Room, 2 Twin Beds, River View

  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 2 Twin Beds, River View (High Floor)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, 2 Twin Beds, River View (High Floor)

  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, River View (High Floor)

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed, River View (High Floor)

  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Room amenity

Standard Room

  • 172 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Twin Bed

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Twin Bed

  • 237 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room

Premium Room | Minibar, in-room safe, desk, blackout drapes

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Twin Beds (15th Floor)

Minibar, in-room safe, desk, blackout drapes

Premium Room, 2 Twin Beds (15th Floor)

  • 355 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed

  • 236 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 2 Twin Beds (Separate Bath and Walk in Shower)

Suite, 2 Twin Beds (Separate Bath and Walk in Shower) | Minibar, in-room safe, desk, blackout drapes

Suite, 2 Twin Beds (Separate Bath and Walk in Shower)

  • 538 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Junior Suite, 2 Twin Beds (High Floor)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, 2 Twin Beds (High Floor)

  • 538 sq ft
  • Sleeps 3
  • 2 Twin Beds

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Breakfast available
4.5 out of 5, Wonderful, (644)
The price is $65
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About the neighborhood

Niigata

City center retreat .Within a 10-minute walk of this Chuo Ward hotel, you'll find Aizu Yaichi Memorial Museum and Bandai Bridge. Pier Bandai and Bandai Pavilion are also within half a mile (1 km).

What's nearby

  • Toki Messe - 13 min walk
  • Hakusan Park - 3 min drive
  • Niigata Prefectural Civic Centre - 3 min drive
  • Niigata City Performing Arts Center - 4 min drive
  • Niigata City Aquarium - 4 min drive

Getting around

  • Niigata Station - 13 min walk
  • Niigata Airport (KIJ) - 16 min drive

Restaurants

  • マクドナルド - 3 min walk
  • らーめん風伯 - 3 min walk
  • Season Café - 1 min walk
  • ホテル新潟中華料理天壇 - 1 min walk
  • 廣新米穀 - 3 min walk

About this property

ANA Crowne Plaza Niigata, an IHG Hotel

4-star hotel near Toki Messe
There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 31054 square feet (2885 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly ANA Crowne Plaza Niigata, an IHG Hotel. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Niigata hotel.

  • 182 guestrooms or units
  • 16 levels
  • 4 dining venues
  • Meeting rooms
  • 31054 sq ft of conference space
  • 2885 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
ANA Crowne Plaza Niigata, an IHG Hotel offers 182 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

English, Japanese

Property amenities

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1,200 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: JPY 3,000 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with digital channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 3000.0 per night.
  • Cribs (infant beds) are available for JPY 1210.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3000 per person
  • Self parking fee: JPY 1200 per day (in/out privileges)
  • Crib (infant bed) fee: JPY 1210.0 per night
  • Rollaway bed fee: JPY 3000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Mastercard, American Express, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ana Crowne Plaza Niigata
Ana Niigata
Crowne Plaza Ana Hotel Niigata
Crowne Plaza Ana Niigata
Crowne Plaza Niigata
ANA Crowne Plaza Niigata Hotel

Frequently asked questions

How close is ANA Crowne Plaza Niigata, an IHG Hotel to the airport?

ANA Crowne Plaza Niigata, an IHG Hotel is 4.5 mi (16-min drive) away from the Niigata Airport (KIJ) airport, the closest popular airport to the property.

How much does it cost to stay at ANA Crowne Plaza Niigata, an IHG Hotel?

As of May 2, 2024, prices found for a 1-night stay for 2 adults at ANA Crowne Plaza Niigata, an IHG Hotel on May 9, 2024 start from $42.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does ANA Crowne Plaza Niigata, an IHG Hotel have an airport shuttle?

Airport shuttle services are not available at ANA Crowne Plaza Niigata, an IHG Hotel.

Does ANA Crowne Plaza Niigata, an IHG Hotel offer free breakfast?

Free breakfast isn’t provided at ANA Crowne Plaza Niigata, an IHG Hotel, but buffet breakfast is offered for a fee of JPY 3000 per person. It's available every day from 6 AM to 10 AM.

Is there a casino at ANA Crowne Plaza Niigata, an IHG Hotel?

No, there is no casino at this hotel.

What time is check-in at ANA Crowne Plaza Niigata, an IHG Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at ANA Crowne Plaza Niigata, an IHG Hotel?

Free parking is not available at this hotel. Self parking is available for JPY 1200 per day.

Does ANA Crowne Plaza Niigata, an IHG Hotel have a pool?

ANA Crowne Plaza Niigata, an IHG Hotel does not have a pool.

Does ANA Crowne Plaza Niigata, an IHG Hotel have a restaurant?

There are 4 onsite restaurants, offering options like Japanese cuisine, brunch, and light fare.

Does ANA Crowne Plaza Niigata, an IHG Hotel have a spa?

This hotel doesn't have a spa, but it does offer reflexology, aromatherapy, and massages.

How close is ANA Crowne Plaza Niigata, an IHG Hotel to downtown Niigata?

ANA Crowne Plaza Niigata, an IHG Hotel is 1.2 mi away from Niigata.

ANA Crowne Plaza Niigata, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 353 out of 669 reviews" "
Rating 8 - Good. 246 out of 669 reviews" "
Rating 6 - Okay. 47 out of 669 reviews" "
Rating 4 - Poor. 16 out of 669 reviews" "
Rating 2 - Terrible. 7 out of 669 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top class hotel
Comfortable and quiet hotel with super delicious breakfast. Friendly staffs are well organized always ready to serve the customers. My room was spacious with a beautiful river view. The Hotel was conveniently located with almost everything within the walking distance. I will certainly come back when I revisit Niigata.
Stayed 4 nights in Dec 2023

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very relaxing place.
Stayed 1 night in Dec 2023

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall not bad. Felt slightly older. Could hear some stomping from room above, but minimal. Biggest issue that I am docking a star for is ac did not seem to work. Set to 15c cool, but room stayed at a constant 24c which was too hot for me. I reported, but was only offered the suggestion to turn off the ac (this did not work). Location was fine and short cab ride to different spots if needed. Staff was overall very pleasant and friendly.
Stayed 3 nights in Nov 2023

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
Hotel looks like it was built in the 1980’s but the management keeps it well for the age. Location is good not far from the train station where everything happens. Good place to stay in.
Stayed 2 nights in Jul 2023

8/10 Good

Jia

Traveled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2023

8/10 Good

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fairly standard hotel, but clean and comfortable! Easy to walk to lots of attractions nearby.

8/10 Good

Kohei

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a great hotel before the pandemic
I have stayed in this hotel many times in the past before the pandemic. Each times, I have stayed for at least several days at a time and never really had any issues with this hotel. This time, most of the usual employees that worked here are gone and I feel like they are operating with skeleton crew. There was no issue with the service and all, but I felt like this time the room had less amenities than before. It's still a good hotel, but sadly I think their glory was a thing in the past.
Stayed 5 nights in Feb 2023

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very delicious and well presented, nice hotel staff, gracious.
Stayed 1 night in Nov 2022