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4.5 out of 5

"The staff at Highbar were not friendly " More

By a verified traveler on Sun 17 Mar 2024

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Hotel Description

Hotel near Broadway in New York

City center stay

You'll be steps from Broadway and within a 10-minute walk of Rockefeller Center with a stay at this Manhattan hotel. Radio City Music Hall and Bryant Park are also within half a mile (1 km).

Renovated in 2023

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas, express check-in, and valet parking. A coffee shop, a terrace, and a snack bar/deli are also on offer.

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$212* Per night/room Mar 24 - Mar 25

Suite, 1 King Bed, Accessible, Corner (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, City View, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Tempo by Hilton New York Times Square ratings based on 21 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Tempo by Hilton New York Times Square

Everyone (10) Couples (5) Family (3)
5 out of 5
The staff at Highbar were not friendly

Posted by on Mar 17, 2024

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5 out of 5
A new, well appointed and well maintained property in the exact heart of Broadway. Hard not to like this place.

Posted by on Mar 16, 2024

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5 out of 5
Great

Posted by on Feb 25, 2024

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Comment from Hotel Management

Feb 28, 2024 by General Manager

Dear Sebastian,Thank you for your review and for giving us a perfect rating! We're thrilled you thoroughly enjoyed your experience, and we hope to have the pleasure of your company again soon.Sincerely,Matt Slippoy,General Manager

5 out of 5
Very safe and good service

Posted by on Feb 18, 2024

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Comment from Hotel Management

Feb 20, 2024 by General Manager

Dear Jermaine,Thank you so much for choosing to stay with us at Tempo By Hilton New York Times Square. Our goal is to provide every guest with exceptional service, so we're thrilled our commitment to this shone through during your visit. It's also great to read you felt safe throughout your trip. The pleasure was all ours, and we hope to welcome you back in the future.Sincerely,Matt Slippoy,General Manager

5 out of 5
Very clean nice room , slept good , generally woke up early when I'm not home , slept late this time , feel like I was home

Posted by on Jan 28, 2024

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Comment from Hotel Management

Jan 30, 2024 by General Manager

Dear Errol,It was truly a pleasure to host your recent stay at Tempo By Hilton New York Times Square. We're thrilled to hear you had a positive experience and that you enjoyed our clean and comfortable accommodations; we consider it a great compliment that you felt so much at home! Thank you for your lovely review, and we hope to have the opportunity to welcome you back soon.Sincerely,Matt Slippoy,General Manager

5 out of 5
The staff was so helpful and available. The rooms were very clean and comfortable. Great location!

Posted by on Jan 22, 2024

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Comment from Hotel Management

Jan 24, 2024 by General Manager

Dear Rhonda,From our clean, comfortable accommodations to our friendly team members, we're so happy to know that you enjoyed everything about your visit. Thank you so much for the perfect rating, and we hope you will come back to stay with us again soon. Sincerely,Matt Slippoy,General Manager

5 out of 5

Posted by on Jan 22, 2024

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5 out of 5
Very nice rooms, staff was super friendly especially at the door. Felt very safe even in the middle of Times Square.

Posted by , from Jacksonville on Jan 15, 2024

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Comment from Hotel Management

Jan 17, 2024 by General Manager

Dear Haley,It was our pleasure to host you at Tempo By Hilton New York Times Square. It's so nice to hear that you thoroughly enjoyed your stay! We take great pride in providing a safe and comfortable environment for our guests. Thank you for your glowing review, and we hope you stay with us when you are in the city again.Sincerely,Matt Slippoy,General Manager

5 out of 5

Posted by on Jan 5, 2024

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1 out of 5
They don’t have our reservations ready and put us in different room I would like credit back

Posted by on Jan 2, 2024

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Comment from Hotel Management

Jan 9, 2024 by General Manager

Dear Luis,We apologize for the inconvenience you experienced with your reservations not being ready and being placed in a different room. We hope your room was comfortable, but we understand your frustrations. If you booked your stay directly with us, please reach out at your convenience to discuss these matters. However, if your booking was made through a third-party site, please get in touch with them. We would be grateful if you would allow us to regain your trust during a future visit.Sincerely,Matt Slippoy,General Manager

About the DoubleTree Suites by Hilton New York City - Times Square

Location 1568 Broadway, New York, NY 10036

Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Tempo by Hilton New York Times Square. Parking is available for a fee. A complete renovation of Tempo by Hilton New York Times Square was completed in August 2023.

  • 661 guestrooms or units
  • 46 levels
  • Built in 2023
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Convenience store
  • Terrace
  • Television in lobby
  • Bellhop
  • Elevator
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Arcade/game room
  • Sofa bed
  • Free cribs/infant beds

Internet

Available in all rooms: Wired internet access (surcharge)

Available in some public areas: Internet access - wireless

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Grand Central - 42 St. Station (1.1 km / 0.7 mi)
  • Metro station: 49th St. Station (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Tempo by Hilton New York Times Square offers 661 accommodations with espresso makers and safes. Beds feature down comforters and premium bedding. 65-inch Smart televisions come with cable channels. Bathrooms include showers and hair dryers. This New York hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Smart television
  • Cable channels
  • Espresso maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Desk chair

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 11:00 AM.

Cafe - Onsite coffee shop.

Grab & Go - This café specializes in American cuisine. Open 24 hours. Open daily.

Lobby Bar & Lounge - This bar specializes in American cuisine. Happy hour is offered. Open daily.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Health or beauty spa nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. Guests are recommended to download the property's Hilton mobile app before check-in. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. Guests are recommended to download the property's Hilton mobile app before check-in. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per night
  • Weight limit: 50 lbs per pet
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Parcel deliveries will be accepted only up to seven days prior to guest arrival and stored for no more than seven days after a guest's scheduled departure. A USD 5 per day storage fee and a USD 5 administrative fee will apply.The hotel cannot be held responsible for lost or damaged goods.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. Guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property mobile app recommended for guests
  • Contactless check-in is available
  • Property mobile app name Hilton
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 40.10 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 20–30 for adults, and USD 20–30 for children
  • Valet parking fee: USD 95 per night
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Suites Hilton Hotel New York City Square Times
  • DoubleTree Suites Hilton New York City Times Square
  • DoubleTree Suites Hilton Times Square Hotel
  • DoubleTree Suites Hilton Times Square
  • DoubleTree Suites Hilton New York City Times Square Hotel
  • DoubleTree Suites Hilton New York City Times Square
  • Hotel DoubleTree Suites by Hilton New York City - Times Square
  • DoubleTree Suites by Hilton New York City Times Square
  • Tempo by Hilton New York Times Square Hotel
  • Tempo by Hilton New York Times Square New York
  • Tempo by Hilton New York Times Square Hotel New York
  • DoubleTree Suites by Hilton New York City Times Square

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.