Travelocity Verified Review
"We had organized a special 21st birthday celebration for my son at a nearby restaurant and decided to book several rooms at The Leonardo Hotel Milton Keynes to accommodate our disabled guests and family members who had traveled from afar. From the moment we arrived, the staff went above and beyond to ensure that our stay was nothing short of extraordinary.
I must commend all the team for their exceptional hospitality and assistance, particularly in helping us with our luggage and going the extra mile to upgrade our rooms. However, what truly touched our hearts was the thoughtful gesture made by Leonardo's staff. Upon entering my son's room, we were greeted with a delightful surprise – birthday balloons, confetti, and an array of complimentary treats to celebrate his special day. It was a gesture that left my son overwhelmed with joy and gratitude.
The impeccable service, comfortable accommodations, and warm hospitality provided by the Leonardo MK team made our celebration even more memorable. It comes as no surprise that all our guests were thoroughly impressed and have expressed their intentions to return when visiting us in the future.
Our sincerest thanks to everyone at Leonardo Milton Keynes for making our stay truly exceptional. Your dedication to exceeding customer expectations is truly commendable, and we look forward to returning in the near future."
A verified traveler stayed at Leonardo Hotel Milton Keynes - Formerly Jurys Inn