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Pullman Melbourne City Centre

5.0 star property
Luxury hotel near Bourke Street Mall

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Pullman Melbourne City Centre

Photo gallery for Pullman Melbourne City Centre

Deluxe Room, 1 King Bed | Living area | 55-inch LCD TV with cable channels, TV, pay movies
2 restaurants, breakfast, lunch, dinner served; local cuisine
Exterior
Minibar, in-room safe, laptop workspace, blackout drapes
Executive lounge

Overview of Pullman Melbourne City Centre

Reviews
8.8

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the area

Map
265 Little Bourke Street, Melbourne, VIC, 3000
  • Popular LocationBourke Street Mall2 min walk
  • Popular LocationMelbourne Central3 min walk
  • Popular LocationQueen Victoria Market14 min walk
  • AirportMelbourne, VIC (MEB-Essendon)29 min drive

Room options

View all photos for Premium Room, 1 King Bed (Executive)

Premium Room, 1 King Bed (Executive) | Minibar, in-room safe, laptop workspace, blackout drapes

Premium Room, 1 King Bed (Executive)

  • 516 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Minibar, in-room safe, laptop workspace, blackout drapes

Classic Room, 1 Queen Bed

  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen beds

Superior Room, 2 Queen beds | Minibar, in-room safe, laptop workspace, blackout drapes

Superior Room, 2 Queen beds

  • 388 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Premium)

Minibar, in-room safe, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed (Premium)

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, laptop workspace, blackout drapes

Superior Room, 1 King Bed

  • 387 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Premium, Lounge Access)

Minibar, in-room safe, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed (Premium, Lounge Access)

  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Lounge Access)

Minibar, in-room safe, laptop workspace, blackout drapes

Superior Room, 1 King Bed (Lounge Access)

  • 387 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Novotel Melbourne on Collins
Pool
Free WiFi
Restaurant
Air conditioning
4.2 out of 5, Very Good, (998)
The price is $170
per night
$187 total
includes taxes & fees
May 17 - May 18
Novotel Melbourne on Collins

About the neighborhood

Melbourne

Melbourne Central Business District stay.A stay at this Melbourne Central Business District hotel places you steps from Bourke Street Mall and within a 5-minute walk of Melbourne Central. Also, Regent Theatre is within half a mile (1 km) and Queen Victoria Market is within 2 miles (3 km).

What's nearby

  • Bourke Street Mall - 2 min walk
  • Melbourne Central - 3 min walk
  • Queen Victoria Market - 14 min walk
  • Marvel Stadium - 4 min drive
  • Melbourne Cricket Ground - 4 min drive

Getting around

  • Melbourne Central Station - 6 min walk
  • Flinders Street Station - 8 min walk
  • Melbourne, VIC (MEB-Essendon) - 30 min drive

Restaurants

  • Sam Sam Korean Chicken and Beer - 1 min walk
  • Mekong - 1 min walk
  • Dodee Paidang Swanston Street - 1 min walk
  • Rice Workshop - 2 min walk
  • Superhiro - 1 min walk

About this property

Pullman Melbourne City Centre

Luxury hotel near Bourke Street Mall
There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. 3 meeting rooms and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 581 square feet (54 square meters) and includes conference space. A health club, multilingual staff, and tour/ticket assistance are also featured at the luxury Pullman Melbourne City Centre. Parking is available for a fee. A complete renovation of Pullman Melbourne City Centre was completed in October 2019.

This Melbourne hotel is smoke free.

  • 1 building
  • 204 guestrooms or units
  • 12 levels
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 581 sq ft of conference space
  • 54 sq m of conference space
  • Built in 1987
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
Pullman Melbourne City Centre offers 204 accommodations with minibars and espresso makers. 55-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs, complimentary newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, French, Greek, Indonesian, Italian

Property amenities

Family friendly

  • Free crib
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (AUD 24 per night)
  • Limo/town car service
  • Valet parking on site (AUD 60 per night)

Food and drink

  • Daily cooked-to-order breakfast available for a fee: AUD 15 to 50 per person
  • 2 bars/lounges
  • 2 restaurants

Things to do

  • Designer stores
  • Health club
  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 15–50 per person
  • Valet parking fee: AUD 60 per night
  • Nearby parking fee: AUD 24 per night (2133 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Swanston Grand
Swanston Hotel
Pullman Melbourne on Swanston
Pullman Melbourne City Centre Hotel
Pullman Melbourne City Centre Melbourne
The Swanston Hotel Melbourne Grand Mercure
Pullman Melbourne City Centre Hotel Melbourne

Frequently asked questions

How close is Pullman Melbourne City Centre to the airport?

Pullman Melbourne City Centre is 10.4 mi (30-min drive) away from the Melbourne, VIC (MEB-Essendon) airport, the closest popular airport to the property.

How much does it cost to stay at Pullman Melbourne City Centre?

As of May 3, 2024, prices found for a 1-night stay for 2 adults at Pullman Melbourne City Centre on May 26, 2024 start from $149.84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Pullman Melbourne City Centre have an airport shuttle?

Airport shuttle services are not available at Pullman Melbourne City Centre.

How close is Pullman Melbourne City Centre to the beach?

This hotel is 5.3 mi (28-min drive) from St Kilda Beach and 8.2 mi (33-min drive) from Brighton Beach. Don't forget your sunscreen!

Does Pullman Melbourne City Centre offer free breakfast?

Free breakfast isn’t provided at Pullman Melbourne City Centre, but cooked-to-order breakfast is offered for a fee of between AUD 15 and 50 per person.

Is there a casino at Pullman Melbourne City Centre?

No, there is no casino at this hotel, but Crown Casino (4-min drive) is nearby.

What time is check-in at Pullman Melbourne City Centre?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Pullman Melbourne City Centre?

Free parking is not available at this hotel. Valet parking is available for AUD 60 per night.

Does Pullman Melbourne City Centre have a pool?

Pullman Melbourne City Centre does not have a pool.

Does Pullman Melbourne City Centre have a restaurant?

There are 2 onsite restaurants, offering options like local cuisine, al fresco dining, and happy hour.

Does Pullman Melbourne City Centre have a spa?

There are no spa services available at this hotel.

How close is Pullman Melbourne City Centre to downtown Melbourne?

Pullman Melbourne City Centre is 0.3 mi away from Melbourne.

Pullman Melbourne City Centre Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 189 out of 309 reviews" "
Rating 8 - Good. 78 out of 309 reviews" "
Rating 6 - Okay. 24 out of 309 reviews" "
Rating 4 - Poor. 12 out of 309 reviews" "
Rating 2 - Terrible. 6 out of 309 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

XIAOXI

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Central handy location, the hotel is clean. Services overall okay, but just kept forgetting our request not to service the room during our stay. Staffs seem not been well trained, and not in the same page in some areas - parking rule, refund credit to be used, etc. “Breakfast is included” was stated on Expedia webpage when the booking was made, but was advised it was not included during the stay, very disappointed about the misleading information on booking
Stayed 6 nights in Jan 2024

8/10 Good

Amelia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible location! Great size rooms. Super friendly staff
Stayed 2 nights in Jan 2024

10/10 Excellent

John h

Traveled with partner
Liked: Amenities
Excelentserviceresturantexcelentandgreatstaffthankyou
Stayed 2 nights in Jan 2024

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in an excellent location. Close to amenities and restaurants.
Stayed 1 night in Dec 2023

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023

10/10 Excellent

Heidi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t get any more at the heart of Melbourne CBD than at the Pullman. Such a convenient location, rooms were nice and spacious, clean and still very new. Bedding was very comfortable and views were great. Had a corner room on the 13th level and was very nice.
Stayed 5 nights in Dec 2023

2/10 Terrible

Kamal

Traveled with family
Disliked: Amenities, property conditions & facilities
very average for the price
Stayed 3 nights in Dec 2023

6/10 Okay

Debbie

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Close to shopping precinct
Walking into the Pullman was not a welcoming experience Dark corridors and not enough staff for the many people waiting to be checked in/out. We were given the wrong information about the restaurant/bar/breakfast area which had us back at the front desk twice.
Stayed 3 nights in Dec 2023

10/10 Excellent

Carissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Andrew

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Nov 2023