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Rako Hananoi Hotel

3.0 star property
3-star hotel near Lake Suwa

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Photo gallery for Rako Hananoi Hotel

Hot springs
Exterior
Exterior
Desk, laptop workspace, free WiFi, bed sheets
Desk, laptop workspace, free WiFi, bed sheets
Reviews
5.8

Popular amenities

  • PoolPoolPool
  • LaundryLaundryLaundry
  • BarBarBar
  • Breakfast availableBreakfast availableBreakfast available
  • Air conditioningAir conditioningAir conditioning
  • Parking includedParking includedParking included

Explore the area

Map
2-1200-3 Takashima, Suwa, Nagano-ken , 392-0022
  • Popular LocationLake Suwa1 min walk
  • Popular LocationSuwashi Kohan Park12 min walk
  • Popular LocationKirigamine Highland22 min drive
  • AirportMatsumoto (MMJ-Shinshu - Matsumoto)40 min drive

Room options

Similar properties

About the neighborhood

Suwa

Kamisuwa Onsen stay.With a stay at this Kamisuwa Onsen hotel, you'll be within half a mile (1 km) of Lake Suwa and 6 miles (10 km) of Gishodo Swako Watch and Clock Museum. Kirigamine Highland is within 12 miles (20 km) and Tateshina Lake is within 16 miles (25 km).

What's nearby

  • Lake Suwa - 1 min walk
  • Suwashi Kohan Park - 12 min walk
  • Suwa Taisha - 6 min drive
  • Kirigamine Highland - 22 min drive
  • Lake Shirakaba - 24 min drive

Getting around

  • Kamisuwa Station - 19 min walk
  • Komaki Airport (NKM) - 159 min drive

Restaurants

  • モスバーガー - 2 min walk
  • ラーメンくじら家 - 11 min walk
  • 鳥梅やきとりコーナー - 14 min walk
  • LOUNGE REYNA - 12 min walk
  • 萬盛庵 - 4 min walk

About this property

Rako Hananoi Hotel

3-star hotel near Lake Suwa
Rako Hananoi Hotel offers its guests hot springs, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A terrace, a vending machine, and multilingual staff are also featured at Rako Hananoi Hotel. A train station pick-up service and a train station drop-off service are free. Self parking is free.

Smoking is allowed in designated areas at this 3-star Suwa hotel.

  • 155 guestrooms or units
  • 12 levels
  • 2 buildings
  • Built in 1992
  • Karaoke
  • Manager's reception (free)
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Lockers available
  • Bar or lounge
  • Dining venue
Rako Hananoi Hotel offers 155 accommodations with slippers and hair dryers. LCD televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Services include massages. Private bath/onsen services include an indoor private onsen (in communal space) and an outdoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Languages

English, Japanese

Property amenities

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle from 2:30 PM to 5:30 PM
  • Train station shuttle at scheduled times, on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: JPY 1,650 for adults and JPY 1,650 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Hot springs
  • Indoor pool
  • Karaoke
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Entertainment

  • LCD TV with digital channels
  • Pay movies

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Food and drink

  • Electric kettle
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1650 for adults and JPY 1650 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Reservations are needed for private bath/onsen. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Rako Hananoi Hotel Suwa
Rako Hananoi Suwa
Rako Hananoi
Rako Hananoi Hotel Suwa
Rako Hananoi Hotel Hotel
Rako Hananoi Hotel Hotel Suwa

Frequently asked questions

How close is Rako Hananoi Hotel to the airport?

Rako Hananoi Hotel is 111.1 mi (159-min drive) away from the Komaki Airport (NKM) airport, the closest popular airport to the property.

Does Rako Hananoi Hotel have an airport shuttle?

Airport shuttle services are not available at Rako Hananoi Hotel.

Does Rako Hananoi Hotel offer free breakfast?

Free breakfast isn’t provided at Rako Hananoi Hotel, but buffet breakfast is offered for a fee of JPY 1650 for adults and JPY 1650 for children.

Is there a casino at Rako Hananoi Hotel?

No, there is no casino at this hotel.

What time is check-in at Rako Hananoi Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Rako Hananoi Hotel?

This hotel offers free self parking.

Does Rako Hananoi Hotel have a pool?

Rako Hananoi Hotel features an indoor pool.

Does Rako Hananoi Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Rako Hananoi Hotel have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Rako Hananoi Hotel to downtown Suwa?

Rako Hananoi Hotel is 1 mi away from Suwa.

Rako Hananoi Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 0 out of 7 reviews" "
Rating 8 - Good. 2 out of 7 reviews" "
Rating 6 - Okay. 3 out of 7 reviews" "
Rating 4 - Poor. 1 out of 7 reviews" "
Rating 2 - Terrible. 1 out of 7 reviews" "

5.8/10

Cleanliness

6.6/10

Staff & service

7.0/10

Amenities

5.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jae You

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended.
Not good. Breakfast was not good. Had meal from convenient store instead of hotel. All payment has done when I booked but hotel tried to charge tax when I check out. Terrible!
Stayed 2 nights in Jul 2019

4/10 Poor

lex

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
downgraded us to small room
we have booked and paid extra for bigger size room in weeks ago before our trip, with lake view and non smoking(which is very important for us) . but they offered us a smelly smoking room , we requested a non smoking room again they just downgraded us to a small room with no lake view. and when we checked out they charged us another y300 for 'onsen'. we don't even used that. we felt like cheated . wouldn't go back again. hotel is old and carpet in room smell bad n dirty.
Stayed 1 night in Jun 2018

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, room comfort
Whistlestop if you must
Average hotel with good staff but very overpriced for what it offers.
Stayed 2 nights in May 2017

6/10 Okay

??

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
コロナ禍での大変な中、スタッフさんの接客は良かったです。 施設に関しては、たまたま諏訪湖の花火が見れて良かったです。 ただ、てっきり部屋から諏訪湖が一望出来ると思ったら、本館の部屋は諏訪湖正面側に客室が向いていないため、次回はパレス館の眺望がよろしい部屋に宿泊をさせていただきたいです。 全体的には悪くないですが、老朽化している箇所や、部屋の備品等、見受けました。 パレス館の2階が朝食会場になっており、朝食後、諏訪湖の方へ散歩をしようと「パレス館にもフロントがあるのかな?」と思い、パレス館の1階にいくと、導線が全くわからず、1Fに入っている会社に入りそうになってしまいました。 特に、パレス館に関しては、施設の宿泊者の導線をもう少しわかりやすいようにしていただければ幸いです。
Stayed 1 night in Aug 2022

6/10 Okay

YOSHIDA

Disliked: Cleanliness
Stayed 1 night in Jul 2022

8/10 Good

Kaori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
連泊の場合、タオルだけ交換、という項目があるといいなと思います。アメニティはあまり使わないので、それを再びもらうともったいないです。
Stayed 3 nights in Jun 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
館内禁煙にするべし
禁煙部屋なのに、近くに喫煙コーナーがあって廊下が臭い。 最低のレイアウト。
Stayed 2 nights in Nov 2017