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Quality Inn & Suites

2.5-star property
410 5th St Sw, Mason City, IA 1-855-201-7819
3.4 out of 5
See all 8 travelocity Reviews

"The early check in went smoothly, but they are remodeling which is great but our room did not have a blow dryer, rack for suitcase and only one lamp. ... " More

By a verified traveler on Mon 07 Aug 2023

Points Of Interest

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Hotel Description

Hotel perfectly located for exploring Mason City

Heart of Mason City

You'll find The Historic Park Inn Hotel and City National Bank and Music Man Square within a 15-minute walk of this Mason City hotel. Meredith Willson Boyhood Home and Charles H. MacNider Art Museum are also within 2 miles (3 km).

Free perks

An indoor pool, free self parking, and free newspapers are featured at this hotel. Guests will appreciate free perks like buffet breakfast and WiFi in public areas. A 24-hour business center, a lobby fireplace, and a picnic area are also on offer.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$84* Per night/room May 2 - May 3

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Quality Inn & Suites ratings based on 8 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quality Inn & Suites

Everyone (3) Couples (1)
1 out of 5

Posted by on Oct 9, 2023

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Comment from Hotel Management

Oct 30, 2023 by Manager

Hello John,We're sorry to hear that your experience fell short of expectations. We value your feedback and will share it with our team for further review. If there's anything specific you would like us to address, please feel free to reach out to our management directly. We appreciate your understanding and hope to have the chance to improve your next stay.

3 out of 5
The early check in went smoothly, but they are remodeling which is great but our room did not have a blow dryer, rack for suitcase and only one lamp. The shower was amazing but I don't think the room was ready for people as it needed a lot of things yet.

Posted by on Aug 7, 2023

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Comment from Hotel Management

Aug 9, 2023 by Manager

Hello Kari L., I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

5 out of 5
Staff courteous and willing to help with your needs

Posted by on Sep 20, 2022

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Comment from Hotel Management

Sep 21, 2022 by Manager

Hello Neila, We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our staff. Guest comments such as yours help us to continuously improve. Thank you for your business.

5 out of 5
When checked in we spoke to Louis. She was a doll. She answered all our questions, made suggestions and was just so very nice and funny. Every employee I encountered was excellent. Thank you.

Posted by on Sep 7, 2022

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Comment from Hotel Management

Oct 10, 2022 by Manager

Hello Pamela,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our hotel. Please do come see us again.

4 out of 5
The common/breakfast area has been nicely updated. Hallways and some other common areas appear to be a work in progress. The room I had (#216) was nicely updated. It's close to an active train track with horns sounding; brig your ear plugs for sleeping.

Posted by on Jan 30, 2020

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Comment from Hotel Management

Jan 31, 2020 by Manager

We appreciate your rating of our hotel and the feedback you have shared pertaining to our area as well as our breakfast. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.

3 out of 5

Posted by on Sep 21, 2019

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Comment from Hotel Management

Sep 22, 2019 by Manager

We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

4 out of 5
Nice hotel, early breakfast and location was what I needed.

Posted by on Jan 28, 2019

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Comment from Hotel Management

Feb 11, 2019 by Mason City Quality Inn & Suites Staff

Thank you for taking the time to respond to our online survey! We appreciate your comments and your business! We hope to see you again soon!

2 out of 5

Wasn't worth the cost--too much noise.

We chose this hotel because it had a pool and paid a higher price than a hotel down the street which we had stayed in on our previous trip through town. I was really disappointed--the pool is real old--it was clean and warm but it felt like a pool in a enclosed area. There were no decorations and the hot tub had been filled in with cement. The hall carpet was older and needed to be restretched. However the biggest problem is the noise--we had two rooms and in both rooms you could hear the people above you walking around . The construction must be very poor. The icemaker was outside our door and we could hear it as well as people in the rooms beside us. The employees were nice.

Posted by on Jul 30, 2009

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About the Quality Inn & Suites

Location 410 5th St Sw, Mason City, IA 50401

Property Features

A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served. An indoor pool, a vending machine, and gift shops/newsstands are also featured at Quality Inn & Suites. Self parking is free. Smoking is allowed in designated areas at this Mason City hotel.

  • 60 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Front-desk safe
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Quality Inn & Suites offers 60 accommodations with safes and coffee/tea makers. Guests can make use of the shared/communal kitchen. Bathrooms include shower/tub combinations with hydromassage showerheads, and hair dryers. This Mason City hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with satellite channels and Netflix. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Communal kitchen access
  • Flat-screen television
  • Satellite channels
  • Netflix
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Hydromassage showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Iron and ironing board available
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at 7:00 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20.00 per pet, per night
  • Maximum 2 pets
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Inn Mason City
  • Quality Mason City
  • Quality Inn & Suites Hotel
  • Quality Inn & Suites Mason City
  • Quality Inn & Suites Hotel Mason City

You should know

  • Pool access available from 7:00 AM to 10:30 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.