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Polana Serena Hotel

4.5 star property
Luxurious 4.5-star hotel with 3 restaurants

Choose dates to view prices

Photo gallery for Polana Serena Hotel

Exterior
Front of property
Standard Room | View from room
3 restaurants, breakfast, lunch, dinner served; sushi
Lobby
Reviews
8.8

Excellent

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

Map
Avenida Julius Nyerere 1380, Maputo, 00100
  • Popular LocationEduardo Mondlane University2 min drive
  • Popular LocationMaputo Central Market2 min drive
  • Popular LocationMaputo City Hall4 min drive
  • AirportMaputo (MPM-Maputo Intl.)7 min drive

Room options

View all photos for Executive Room

Executive Room | Minibar, in-room safe, desk, blackout drapes

Executive Room

  • 250 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Room

  • 220 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room

Standard Room | View from room

Standard Room

  • 215 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

Outdoor pool
Southern Sun Maputo
Pool
Breakfast included
Parking included
Free WiFi
4.4 out of 5, Excellent, (149)
The price is $197
per night
$229 total
includes taxes & fees
May 16 - May 17
Southern Sun Maputo

About the neighborhood

Maputo

Maputo retreat .Within 2 miles (3 km) of this Maputo hotel, you'll find Vila Algarve and Geology Museum. Núcleo de Arte and Museum of Natural History are also within 2 miles (3 km).

What's nearby

  • Eduardo Mondlane University - 2 min drive
  • Maputo Central Market - 2 min drive
  • Fish Market - 3 min drive
  • Maputo City Hall - 4 min drive
  • Maputo Botanical Gardens - 4 min drive

Getting around

  • Maputo (MPM-Maputo Intl.) - 8 min drive

Restaurants

  • Mundo's - 8 min walk
  • Cafe Estoril - 7 min walk
  • Bom Garfo - 5 min walk
  • Restaurante Txhapo Txhapo - 10 min walk
  • Lanchonete do Atleta - 7 min walk

About this property

Polana Serena Hotel

Luxurious 4.5-star hotel with 3 restaurants
Polana Serena Hotel offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A fitness center, a steam room, and spa services are also featured at the luxury Polana Serena Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4.5-star Maputo hotel is smoke free.

  • 153 guestrooms or units
  • 3 levels
  • 2 buildings
  • 3 dining venues
  • Meeting rooms
  • Built in 1922
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Elevator
  • No smoking on site
  • Bar or lounge
Polana Serena Hotel offers 153 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

This Maputo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Serena Maisha has 5 treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. Guests under 18 years old are not allowed in the spa.

Languages

Afrikaans, English, French, German, Portuguese, Spanish, Swahili

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LCD TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee: 75-percent of room rate for check-in between midnight and 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MZN 100.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MZN 200 per person (one way)
  • Late check-in fee: 75-percent of room rate for check-in between midnight and 6:00 AM
  • Rollaway bed fee: MZN 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    Guests must contact this property in advance to reserve high chair. This property accepts Visa, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property Registration Number 400000611

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Polana Serena
Polana Serena Hotel
Polana Serena Hotel Maputo
Polana Serena Maputo
Polana Serena Hotel Hotel
Polana Serena Hotel Maputo
Polana Serena Hotel Hotel Maputo

Frequently asked questions

How close is Polana Serena Hotel to the airport?

Polana Serena Hotel is 4.4 mi (8-min drive) away from the Maputo (MPM-Maputo Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Polana Serena Hotel?

As of May 2, 2024, prices found for a 1-night stay for 2 adults at Polana Serena Hotel on May 3, 2024 start from $190.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Polana Serena Hotel have an airport shuttle?

Polana Serena Hotel offers an airport shuttle 24 hours a day, for a charge of MZN 200 per person, one way.

Does Polana Serena Hotel offer free breakfast?

Polana Serena Hotel does not offer free breakfast.

Is there a casino at Polana Serena Hotel?

No, there is no casino at this hotel.

What time is check-in at Polana Serena Hotel?

Check-in start time: noon; Check-in end time: midnight.

Is there free parking at Polana Serena Hotel?

This hotel offers free self parking.

Does Polana Serena Hotel have a pool?

Polana Serena Hotel features an indoor pool and an outdoor pool.

Does Polana Serena Hotel have a restaurant?

There are 3 onsite restaurants, offering options like sushi and light fare.

Does Polana Serena Hotel have a spa?

Pamper yourself with a day at Serena Maisha, where you can enjoy massages, Ayurvedic treatments, and body treatments.

How close is Polana Serena Hotel to downtown Maputo?

Polana Serena Hotel is 1.8 mi away from Maputo.

Polana Serena Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 116 out of 209 reviews" "
Rating 8 - Good. 66 out of 209 reviews" "
Rating 6 - Okay. 16 out of 209 reviews" "
Rating 4 - Poor. 7 out of 209 reviews" "
Rating 2 - Terrible. 4 out of 209 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Amina

Liked: Staff & service, property conditions & facilities
The area is very safe, right next to the presidency. I hope they can build elevators that get you from the main building to the rooms on the 4th floor. The views from the 4th floor rooms are amazing!
Stayed 4 nights in Dec 2023

4/10 Poor

idalia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
o Hotel já não é digno de 5 estrelas precisa ser r
o hotel precisa urgentemente de uma manutenção. a) 2 noites sem dormir por causa de mosquitos no quarto; b) a piscina com tijoleira solta; c) as camas da piscina com nodoas e esponja envelhecida; d) a casa de banho do quarto envelhecida com a junção da tijoleira preta de humidade De positivo o serviço do hotel, o pequeno almoço excelente e a infrastrutura colonial muito agravel
Stayed 2 nights in Jan 2024

10/10 Excellent

Juan Baptiste

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Excellent !
Stayed 5 nights in Nov 2023

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

david

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Mohamad, dearborn

Traveled with partner
Not worth the price, outdated
Stayed 5 nights in Jun 2023

10/10 Excellent

Petra

Stayed 2 nights in Jun 2023

10/10 Excellent

Petra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Polana is a legend
Stayed 4 nights in Jun 2023

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Polana Hotel was a beautiful hotel and the staff was excellent. Loves the history and that it has been in service for 100 years.
Stayed 2 nights in Apr 2023

10/10 Excellent

Lauren

Stayed 1 night in Aug 2022