The hotel is very convenient to shopping and to the beach. The staff was very accommodating. I had to use a translation app on my phone to communicate with most of the staff, and that was a challenge a few times. Other places I've stayed in Ecuador had multiple employees fluent in English, but that was the only inconvenience I encountered. And it was okay when I used Google Translate, so it worked out. But it's a nice place. I've stayed here multiple times. The wifi could also be a little stronger. It was tough to get multiple devices to connect.