Skip to main content
Beginning of main content

"Front desk lady was nice " More

By a verified traveler on Sun 22 Jan 2023

Enter dates to see availability

Hotel Description

Hotel near East Towne Mall, connected to the convention center in Madison

In shopping district

At this Madison hotel, you'll be within half a mile (1 km) of East Towne Mall and 6 miles (10 km) of Capitol Square. Wisconsin State Capitol and Overture Center for the Arts are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$72* Per night/room May 20 - May 21

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Comfort Inn & Suites Madison - Airport ratings based on 14 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Comfort Inn & Suites Madison - Airport

Everyone (8) Couples (2) Family (2)
1 out of 5
Absolutely gross rooms. Carpet wasn’t vacuumed, room felt and smelled damp, stains on bedding, and more. Everything is so old and worn, bathroom is rusted…I cannot believe we got duped into spending $150 on this dump. Especially having brought our young kids to. What a mess, huge disappointment.

Posted by on Sep 24, 2023

Was this review helpful to you?
5 out of 5
Front desk lady was nice

Posted by , from Griswold on Jan 22, 2023

Was this review helpful to you?
4 out of 5

Posted by on Nov 6, 2022

Was this review helpful to you?
5 out of 5
Hotel was nice, needs some updating. Breakfast was good

Posted by , from Turtle Lake on Oct 4, 2022

Was this review helpful to you?
Comment from Hotel Management

Oct 14, 2022 by hotellady

We are working on the upgrades it is just going to take a little time but we hope to see you again.

5 out of 5
Everything fine

Posted by on Sep 12, 2022

Was this review helpful to you?
Comment from Hotel Management

Sep 21, 2022 by hotellady51

We hope to see you again soon

3 out of 5
Exercise room machines weren’t working (treadmill and weight machine)

Posted by on Jun 22, 2022

Was this review helpful to you?
Comment from Hotel Management

Jun 22, 2022 by Dwain Spinks

Hello Paula, Sorry to hear that your stay was anything less than exceptional. Thank you for taking the time to complete our online survey as it allows us to better connect with our guest. I have expressed your concerns with our team!

3 out of 5
The room was I need of updating. Back of bathroom door was delaminated. Other small cosmetic issues. Staff was friendly enough.

Posted by on Apr 23, 2022

Was this review helpful to you?
Comment from Hotel Management

May 7, 2022 by Dwain Spinks

Thank you for choosing to stay with us! I am sorry to hear that your stay was less than exceptional! We value your feedback as it allows us to connect with our guest!

3 out of 5

Posted by on Feb 27, 2022

Was this review helpful to you?
4 out of 5
Bed was not comfortable.

Posted by on Dec 28, 2021

Was this review helpful to you?
Comment from Hotel Management

Feb 1, 2022 by Dwain Spinks

Hi James, Sorry to hear that our bed did not meet your standards. Thank you for taking the time to complete our survey. Your feedback is very important to us as it allows our staff to address issues that you may have had. I hope this doesn't discourage you from staying with us again.

5 out of 5

Posted by on Dec 26, 2021

Was this review helpful to you?

About the Comfort Inn & Suites Madison - Airport

Location 4822 E Washington Ave, Madison, WI 53704

Property Features

Comfort Inn & Suites Madison - Airport offers its guests an indoor pool, a spa tub, and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. Business amenities include a 24-hour business center and 4 meeting rooms. Event space at this hotel measures 3595 square feet (334 square meters) and includes a conference center. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Comfort Inn & Suites Madison - Airport. An area shuttle within 2 miles and an airport shuttle (available on request) are available for a fee. Limited free parking is available on a first-come, first-served basis. This Madison hotel is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 6 levels
  • 3595 sq ft of conference space
  • 334 sq m of conference space
  • Built in 1963
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Property shuttles: Free shopping center shuttle; airport shuttle and area shuttle within 2 miles available for a surcharge
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Comfort Inn & Suites Madison - Airport offers 150 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 10 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Basketball nearby
  • Motor boating nearby
  • Fishing nearby
  • Casino nearby
  • Health or beauty spa nearby
  • Horse riding nearby
  • Ice skating nearby
  • Boat tours nearby
  • Marina nearby
  • Hiking/biking trails nearby
  • Snow sports gear
  • Kayaking nearby
  • Swimming nearby
  • Sailing nearby
  • Water sports equipment
  • Water tubing nearby
  • Snowboarding nearby
  • Water skiing nearby
  • Golfing nearby
  • Rock climbing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Cave exploring/spelunking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Windsurfing nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Bicycle rentals nearby
  • Snow tubing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Comfort Inn & Suites Madison - Airport offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 20 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property uses eco-friendly cleaning products

Safety features at this property include a security system and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Pets allowed in specific rooms only
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Madison
  • Comfort Madison
  • Comfort Inn Madison Airport
  • Comfort Madison Airport

You should know

  • Pool access available from 7:00 AM to 11:00 AM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
url importing http://www.travelocity.com/Madison-Hotels-Comfort-Inn-&-Suites-Madison---Airport.h19438-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Madison-Hotels-Comfort-Inn-&-Suites-Madison---Airport.h19438-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Madison-Hotels-Comfort-Inn-&-Suites-Madison---Airport.h19438-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.