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The Mandrake

5.0 star property
5-star luxury hotel near Russell Square, connected to a shopping center

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The Mandrake

Photo gallery for The Mandrake

Terrace Room | Terrace/patio
Property entrance
Mandrake Suite | Minibar, in-room safe, individually decorated, individually furnished
Daily cooked-to-order breakfast for a fee
Penthouse Suite | Minibar, in-room safe, individually decorated, individually furnished

Overview of The Mandrake

Reviews
8.8

Excellent

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Check out the area

Map
20-21 Newman Street, London, England, W1T 1PG
  • Popular LocationThe British Museum12 min walk
  • Popular LocationPiccadilly Circus13 min walk
  • Popular LocationTrafalgar Square17 min walk
  • AirportLondon (LHR-Heathrow)45 min drive

Room options

View all photos for Salvia Suite

Minibar, in-room safe, individually decorated, individually furnished

Salvia Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Mandrake Room

Mandrake Room | Minibar, in-room safe, individually decorated, individually furnished

Mandrake Room

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Newman Room

Newman Room | Minibar, in-room safe, individually decorated, individually furnished

Newman Room

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Terrace Room

View from room

Terrace Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse Suite

Penthouse Suite | Minibar, in-room safe, individually decorated, individually furnished

Penthouse Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Newman Suite

Newman Suite | Minibar, in-room safe, individually decorated, individually furnished

Newman Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Gingko Suite

Minibar, in-room safe, individually decorated, individually furnished

Gingko Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Mandrake Suite

Mandrake Suite | Minibar, in-room safe, individually decorated, individually furnished

Mandrake Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Amanita Suite

Minibar, in-room safe, individually decorated, individually furnished

Amanita Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Suite

Terrace Suite | Minibar, in-room safe, individually decorated, individually furnished

Terrace Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Sanderson London
Pet friendly
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (966)
The price is $384
per night
$461 total
includes taxes & fees
May 16 - May 17
Sanderson London

About the neighborhood

London

London City Centre stay.Within a 10-minute walk of this London City Centre hotel, you'll find Tottenham Court Road and Oxford Circus. Russell Square and Leicester Square are also within half a mile (1 km).

What's nearby

  • Russell Square - 10 min walk
  • The British Museum - 12 min walk
  • Piccadilly Circus - 13 min walk
  • Trafalgar Square - 17 min walk
  • Buckingham Palace - 6 min drive

Getting around

  • Tottenham Court Road Station - 6 min walk
  • Goodge Street Underground Station - 6 min walk
  • London City Airport (LCY) - 22 min drive

Restaurants

  • Said Dal 1923 - 2 min walk
  • Circolo Popolare - 2 min walk
  • Lobby Bar - 2 min walk
  • Berners Tavern - 2 min walk
  • The Wheatsheaf - 3 min walk

About this property

The Mandrake

5-star luxury hotel near Russell Square, connected to a shopping center
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Spa services, a library, and a terrace are also featured at the luxury The Mandrake.

This 5-star London hotel is smoke free.

  • 34 guestrooms or units
  • 2 bars or lounges
  • Meeting rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Dining venue
The Mandrake offers 34 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This London hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include body treatments.

Languages

Bulgarian, Dutch, English, French, German, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.3 miles (GBP 60 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available for a fee: GBP 10 to 50 per person
  • 2 bars/lounges
  • A restaurant

Things to do

  • Art gallery
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 60.00 per accommodation, per stay
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 10.00–50.00 per person
  • Airport shuttle fee: GBP 150 per vehicle (one way)
  • Offsite parking fee: GBP 60 per day (0.3 mi away)
  • Pet fee: GBP 60.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Service fee: 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-out is available.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Mandrake Hotel London
Mandrake Hotel
Mandrake London
The Mandrake Hotel London
Mandrake
The Mandrake Hotel
The Mandrake London
The Mandrake Hotel London

Frequently asked questions

How close is The Mandrake to the airport?

The Mandrake is 9.5 mi (22-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at The Mandrake?

As of May 2, 2024, prices found for a 1-night stay for 2 adults at The Mandrake on May 5, 2024 start from $406.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Mandrake have an airport shuttle?

The Mandrake offers an airport shuttle 24 hours a day, on request, for a charge of GBP 150 per vehicle, one way.

Does The Mandrake offer free breakfast?

Free breakfast isn’t provided at The Mandrake, but cooked-to-order breakfast is offered for a fee of between GBP 10.00 and 50.00 per person. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at The Mandrake?

No, there is no casino at this hotel.

What time is check-in at The Mandrake?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at The Mandrake?

Free parking is not available at this hotel.

Does The Mandrake have a pool?

The Mandrake does not have a pool.

Does The Mandrake have a restaurant?

Yes, there is a restaurant on site.

Does The Mandrake have a spa?

This hotel doesn't have a spa, but it does offer body treatments.

How close is The Mandrake to downtown London?

The Mandrake is 0.8 mi away from London.

The Mandrake Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 153 out of 225 reviews" "
Rating 8 - Good. 36 out of 225 reviews" "
Rating 6 - Okay. 14 out of 225 reviews" "
Rating 4 - Poor. 10 out of 225 reviews" "
Rating 2 - Terrible. 12 out of 225 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Trisha, West Fargo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a fabulous hotel- room was very comfortable and big for a London hotel
Stayed 1 night in Jan 2024

2/10 Terrible

Tom

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Dissapointing experience.
Over the weekend, the Mandrake transforms into a bar/club with accommodations situated above it. Unfortunately, our stay was marred by subpar service and a lack of attentiveness, exacerbated by concurrent events on both Friday and Saturday nights. Prospective guests should exercise caution and verify event schedules during their stay, as hotel guests do not receive preferential treatment over walk-in bar customers. It is advisable to secure a reservation for a table in the bar in advance. The staff's performance left much to be desired; they engaged in unnecessary disputes, such as contesting the absence of a bottle opener in our room instead of promptly providing a replacement. Furthermore, I encountered difficulties gaining entry to the bar on two occasions due to wearing an outdoor coat and hat in frigid -2°C weather. Our experience in the Terrace room was underwhelming, considering its petite size relative to the associated cost. Additionally, the absence of room service for food further detracted from the overall appeal of our stay. We will not be returning.
Stayed 2 nights in Dec 2023

6/10 Okay

Rachel

Stayed 2 nights in Nov 2023

10/10 Excellent

Bruce

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Putting the record straight
Stay was fine , slept like a log in the big bed , English breakfast was good quality ingredients, eggs were clearly free range After making the booking I read the reviews, which were mixed , which made me a little concerned …. As we generally only stay in 5* hotels , and don’t normally feel a need to leave a review as they are what you expect However on this occasion I feel that it is only right that we comment The hotel is privately owned and a one off boutique, which is decorated in all areas with original one off furniture and fine art , it is NOT your usual travel lodge magnolia blandness . There is even live music in the later part of the week evenings The staff were welcoming, taking our bags to our rooms and showing us around , the lady who checked us both in and out also explained before checking in, that if we were to wanted complete quiet in our room towards the end of the week she would choose our room carefully for us We have already decided to stay at the mandrake when in London next month P.s. if you want to stay a in a hotel with character stay here , if not … not book it
Stayed 1 night in Oct 2023

10/10 Excellent

Kelly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, loved my stay. The hotel bar is a vibe. Would stay again.
Stayed 2 nights in Sep 2023

2/10 Terrible

Melissa

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel I’ve ever stayed in
This is not a 5 star hotel by any stretch of the imagination. It was dirty, smoky and old, and attracted some of the most undesirable people in London. Music was blaring all night on Friday and Saturday and they left me a nice little inexplicable charge on my credit card after I left despite the fact, I did not order anything at all during my stay there. In fact, even if I wanted to order some thing it would not be possible because the phone never worked in the room. Horrible place.
Stayed 5 nights in Sep 2023

2/10 Terrible

Ilene, New York

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I was not aware that this hotel is an “adult party” hotel. There is paraphernalia in the rooms and the rooms are small and unappealing. If you are into adult partying etc, that’s great but it would have been nice to know that was the theme of the hotel.
Stayed 3 nights in Sep 2023

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mandrake is a stunningly fitted-out hotel, with exceptional and distinctive decoration and artwork. The staff are wonderful. The cocktails are exceptional. The atrium garden and the lounge areas in it are gorgeous.
Stayed 3 nights in Sep 2023