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Charlotte Street Hotel, Firmdale Hotels

4.5 star property
Family-friendly 4.5-star hotel near London Eye

Choose dates to view prices

Photo gallery for Charlotte Street Hotel, Firmdale Hotels

Deluxe Room | Frette Italian sheets, premium bedding, minibar, in-room safe
Front of property
Property entrance
Breakfast, lunch and dinner served
Shower, designer toiletries, hair dryer, bathrobes
Reviews
9.6

Exceptional

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Map
15-17 Charlotte Street, London, England, W1T 1RJ
  • Popular LocationThe British Museum10 min walk
  • Popular LocationPiccadilly Circus15 min walk
  • Popular LocationTrafalgar Square18 min walk
  • AirportLondon (LHR-Heathrow)48 min drive

Room options

View all photos for Loft Suite

Loft Suite | Frette Italian sheets, premium bedding, minibar, in-room safe

Loft Suite

  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse

Penthouse | Frette Italian sheets, premium bedding, minibar, in-room safe

Penthouse

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | Frette Italian sheets, premium bedding, minibar, in-room safe

Superior Suite

  • 495 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Frette Italian sheets, premium bedding, minibar, in-room safe

Suite, 1 Bedroom

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room

Luxury Room | Frette Italian sheets, premium bedding, minibar, in-room safe

Luxury Room

  • 370 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | Frette Italian sheets, premium bedding, minibar, in-room safe

Superior Room

  • 250 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Frette Italian sheets, premium bedding, minibar, in-room safe

Junior Suite

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Frette Italian sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed

  • 205 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room

  • 395 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Suite

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

London

London City Centre stay.Within a 10-minute walk of this London City Centre hotel, you'll find Tottenham Court Road and Russell Square. The British Museum and Leicester Square are also within half a mile (1 km).

What's nearby

  • Russell Square - 8 min walk
  • The British Museum - 10 min walk
  • Leicester Square - 11 min walk
  • Piccadilly Circus - 15 min walk
  • Trafalgar Square - 18 min walk

Getting around

  • Goodge Street Underground Station - 4 min walk
  • Tottenham Court Road Station - 6 min walk
  • Heathrow Airport (LHR) - 56 min drive

Restaurants

  • Said Dal 1923 - 1 min walk
  • Where the Pancakes Are - 1 min walk
  • Duke of York - 1 min walk
  • Fitzroy Tavern - 1 min walk
  • ROKA Charlotte Street - 1 min walk

About this property

Charlotte Street Hotel, Firmdale Hotels

Family-friendly 4.5-star hotel near London Eye
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Meeting rooms and limo/town car service are available.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 43 square feet (4 square meters) and includes conference space. A fitness center, a library, and a terrace are also featured at the luxury Charlotte Street Hotel, Firmdale Hotels. Parking is available for a fee.

This 4.5-star London hotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 43 sq ft of conference space
  • 4 sq m of conference space
  • Built in 2000
  • Childcare (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Charlotte Street Hotel, Firmdale Hotels offers 52 accommodations with iPod docking stations and DVD players. Beds feature Frette Italian sheets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include minibars and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

English, French, Polish, Portuguese

Property amenities

Family friendly

  • Crib (surcharge)
  • DVD player
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Valet parking on site (GBP 66 per day)

Food and drink

  • Daily full breakfast available for a fee: GBP 26 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator

Room amenities

Entertainment

  • DVD player
  • Flat-screen TV with cable channels
  • iPod dock

Bedroom

  • Crib (surcharge)
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 66.0 per night.
  • Cribs (infant beds) are available for GBP 66.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 26 per person
  • Valet parking fee: GBP 66 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 66.0 per night
  • Rollaway bed fee: GBP 66.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Barclaycard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Charlotte Street Hotel, Firmdale Hotels Hotel
Charlotte Street Hotel London
Charlotte Street London
Hotel Charlotte Street
Charlotte Street Hotel London, England
Charlotte Street Hotel, Firmdale Hotels London
Charlotte Street Hotel, Firmdale Hotels Hotel London

Frequently asked questions

How close is Charlotte Street Hotel, Firmdale Hotels to the airport?

Charlotte Street Hotel, Firmdale Hotels is 9.4 mi (48-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at Charlotte Street Hotel, Firmdale Hotels?

As of May 2, 2024, prices found for a 1-night stay for 2 adults at Charlotte Street Hotel, Firmdale Hotels on May 5, 2024 start from $444.92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Charlotte Street Hotel, Firmdale Hotels have an airport shuttle?

Airport shuttle services are not available at Charlotte Street Hotel, Firmdale Hotels.

Does Charlotte Street Hotel, Firmdale Hotels offer free breakfast?

Free breakfast isn’t provided at Charlotte Street Hotel, Firmdale Hotels, but full breakfast is offered for a fee of GBP 26 per person. It's available every day from 7 AM to 11 AM.

Is there a casino at Charlotte Street Hotel, Firmdale Hotels?

No, there is no casino at this hotel.

What time is check-in at Charlotte Street Hotel, Firmdale Hotels?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Charlotte Street Hotel, Firmdale Hotels?

Free parking is not available at this hotel. Valet parking is available for GBP 66 per day.

Does Charlotte Street Hotel, Firmdale Hotels have a pool?

Charlotte Street Hotel, Firmdale Hotels does not have a pool.

Does Charlotte Street Hotel, Firmdale Hotels have a restaurant?

Charlotte Street Hotel, Firmdale Hotels is home to Oscar, which features brunch.

Does Charlotte Street Hotel, Firmdale Hotels have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Charlotte Street Hotel, Firmdale Hotels to downtown London?

Charlotte Street Hotel, Firmdale Hotels is 0.8 mi away from London.

Charlotte Street Hotel, Firmdale Hotels Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 139 out of 169 reviews" "
Rating 8 - Good. 24 out of 169 reviews" "
Rating 6 - Okay. 4 out of 169 reviews" "
Rating 4 - Poor. 1 out of 169 reviews" "
Rating 2 - Terrible. 1 out of 169 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Biljana

Stayed 7 nights in Dec 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
London Sophistication
Excellent Hotel. Amazing Service. One of the best hotels I have ever stayed at.
Stayed 5 nights in Dec 2023

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Marji

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in great location
Stayed 1 night in Sep 2023

10/10 Excellent

Risa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel!
Stayed 6 nights in Aug 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super decor
Stayed 2 nights in Jul 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel for our family of 5! Would definitely stay here again!
Stayed 3 nights in Jul 2023

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just Stunning…
This is our 3rd stay with the Firmdale group and Charlotte St doesn’t disappoint… perfect location within easy walking distance of both Regent St and Soho yet quiet at night. Room 100 was beautiful - Kit Kemp at her finest… If you can book room to include breakfast as can be quite pricy as everything is itemised but otherwise simply stunning.
Room 100 is amazing - 1st floor overlooking Charlotte St.
Stayed 1 night in Jul 2023

10/10 Excellent

Mary Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very centrally located. The attention to detail by the staff was greatly appreciated. Cleanliness and quality of rooms was 5-star.
Stayed 2 nights in Jul 2023